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Comfort Suites Prestonsburg West

2.5 star property

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Photo gallery for Comfort Suites Prestonsburg West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Front of property
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
51 Hal Rogers Dr, Prestonsburg, KY, 41653
  • Mountain Arts Center
    ‪2 min walk‬
  • Archer Park
    ‪1 min drive‬
  • Jenny Wiley State Resort Park
    ‪11 min drive‬
  • Pikeville, KY (PVL-Pike County - Hatcher Field)
    ‪36 min drive‬

Room options

View all photos for Suite, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn & Suites Prestonsburg next to Mountain Arts Center

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (308)
The price is CHF 95
for 1 room
includes taxes & fees
14 Jul - 15 Jul
Quality Inn & Suites Prestonsburg next to Mountain Arts Center

About this property

Comfort Suites Prestonsburg West

Hotel in Prestonsburg with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites Prestonsburg West offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Prestonsburg West. During your stay, you're just a quick walk from Mountain Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Steps from Mountain Arts Center and a 2-minute drive from Archer Park
  • Pets welcome for a fee
Comfort Suites Prestonsburg West offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Prestonsburg West also features a fireplace in the lobby, laundry facilities, and a lift. Free self parking is available.

This Prestonsburg hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 6.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Prestonsburg
Comfort Suites Prestonsburg
Comfort Suites Prestonsburg West Hotel
Comfort Suites Prestonsburg West Prestonsburg
Comfort Suites Prestonsburg West Hotel Prestonsburg

Comfort Suites Prestonsburg West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 639 reviews
Rating 8 - Good. 206 out of 639 reviews
Rating 6 - Okay. 57 out of 639 reviews
Rating 4 - Poor. 28 out of 639 reviews
Rating 2 - Terrible. 21 out of 639 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room. Good quality for a decent price.
Stayed 1 night in Mar 2025

6/10 Okay

Dee

Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very friendly and go above and beyond to help. Facility is clean and well kept
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Stayed 3 nights in Mar 2025

10/10 Excellent

Shavonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Will do so again
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t ready and it was 5pm! Toilet was clogged and tik was falling off in bathroom! Neither of our drains drained right and the pool was cold. Def not worth the money!
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff only was visible when I was standing nd waiting for about 10 minutes and than when checking out there was no place to put your key card and the ladies at the front desk never came out to greet or thanked you for staying.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! The front desk staff were all amazing and so friendly. I feel like they went out of there way to be helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet. Easy check in.pool was well maintained
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Convenient place to stay for passing through
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs some work.

On first appearance lobby was inviting. Took several minutes before a front desk worker arrived to check us in. No name badge on any staff. Went to room and noticed large pry marks on the door frame by the lock. Door did not want to unlock because of this. Bed was comfortable, couch was firm. It was unclear if the buttons on the wall were for the hvac unit. The flooring went from tile to carpet and the carpet strip to hold down the carpet at the transition would poke our feet. The chair at the desk was sticky in the side. The bathroom was clean, however had its own issues. The shower curtain at the hooks looked ripped and torn from over use. There was very little fabric between the hooks. The towels and washcloths smelled burnt. The dryer obviously has some issues. The box of tissues was wet on the sink. Overall the room seemed dark and dingy. Didn’t use the pool or fitness area. Overall we would stay again, but get a different room. Didn’t feel all that safe because door wouldn’t lock with the deadbolt. The bed was good though and we did get some good sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Homer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big deal

All was good and everything was neat and clean....layout of facility was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Reychel

Liked: Cleanliness, staff & service, property conditions & facilities
It looked just like the pictures. The place was clean and comfortable.
Stayed 3 nights in Feb 2025

4/10 Poor

Janie

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
It rained in our room from the ceiling during the middle of the night. Room 221. Called desk and they were not interested in hearing about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Carley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Rikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our overnight stay at this location. It was a bonus to be next door to the Mountain Arts Center in Prestonburg, KY
Stayed 1 night in Feb 2025

10/10 Excellent

MICHELLA H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

John, Kendallville

Liked: Staff & service
Stayed 1 night in Dec 2024