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Vienna House Sonne Rostock

4-star property
Neuer Markt 2, Rostock, MV 044 511 21 42
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3.9 out of 5
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Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CHF 78* Per night/room 2 Jun - 3 Jun

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Vienna House by Wyndham Sonne Rostock, you're just a quick walk from Kerkhofhaus. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Regional cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Kerkhofhaus and Town Hall Rostock
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Vienna House by Wyndham Sonne Rostock ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vienna House by Wyndham Sonne Rostock

Everyone (6) Couples (2)
4 out of 5

Posted by on 10 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Anja Schmidt

Vielen Dank für die gute Bewertung.

5 out of 5

Posted by on 2 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Anja Schmidt

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

31 Oct 2019 by Sonja Höppner

Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Falls Sie Fragen oder Anmerkungen zu Ihrem Aufenthalt in unserem Hause haben stehen wir Ihnen jederzeit gerne zur Verfügung. Mit freundlichen Grüßen von der Ostseeküste Steigenberger Hotel Sonne Sonja Höppner Guest Relations

3 out of 5

Posted by on 17 Jun 2019

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Comment from Hotel Management

3 Jul 2019 by Anja Schmidt

Thank you for your review. Greetings from Rostock.

3 out of 5
Insgesamt ein sehr schönes Haus in guter Lage, aber die Sauberkeit (Staubmäuse in Fluren und Treppenhaus, starker Schimmel in der Dusche) lassen zu wünschen übrig. Engagement der Personals ist ausbaufähig.

Posted by on 3 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by Steigenberger Hoel Sonne

Lieber Gast, vielen Dank, dass Sie sich Zeit genommen haben, uns Ihre Eindrücke über Ihren Aufenthalt im Steigenberger Hotel Sonne zu schildern. Wir danken Ihnen für Ihre Offenheit uns gegenüber, denn Anregungen wie Ihre helfen uns, unser Verbesserungs-potential gezielt zu erkennen. Sollten Sie Fragen oder Wünsche haben, stehen wir selbstverständlich gerne zur Verfügung. Wir wünschen Ihnen auf diesem Wege eine sonnige Zeit und verbleiben mit freundlichen Grüßen von der Ostseeküste Steigenberger Hotel Sonne Sonja Höppner Guest Relations

3 out of 5

Gute Lage

Pros: Lage und freundliches Personal
Cons: WLAN in Abhängigkeit vom Provider und dem verfügbaren Netz Lieferant der Brötchen wechseln oder Rohlinge länger/knackiger aufbacken
Zentral gelegenes Hotel, sehr enges Parkhaus; schon mit Mittelklasse-Limousinen Auf- und Abfahrten nur mit Rangieren befahrbar. Sauna leider nur gegen Gebühr und erst ab 16.30 Uhr nutzbar. WLAN brach auch Nachts (23.00-01.00 Uhr) immer wieder zusammen. Frühstücksbuffetauswahl gut. Service war sehr aufmerksam. Schlecht: Die Brötchen, egal welche Sorte man aß, waren pappig.

Posted by on 19 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Steigenberger Hotel Sonne

Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Ihre Hinweise haben wir selbstverständlich an die entsprechenden Abteilungen zur Prüfung weitergeleitet. Gerne haben wir in Ihren Profildaten vermerkt, dass wir Ihren PKW bei der nächsten Anreise für Sie parken. Die Probleme mit unserem WLAN wurden bereits von unserer Haustechnik behoben. Für die Unanahmelichkeiten möchten wir uns auf diesem Wege recht herzlich bei Ihnen entschuldigen. Bei Fragen und Wünschen stehen wir Ihnen jederzeit gerne zu Ihrer Verfügung. Mit freundlichen Grüßen Steigenberger Hotel Sonne Sonja Höppner Guest Relations

4 out of 5

Schönes Hotel in zentraler Lage

Pros: Die zentrale Lage, Freundlichkeit des Personals und ein perfektes Frühstück
Cons: Das wird schwer, denn für den Strassenlärm kann wohl niemand. (Kopfsteinpflaster)
Location: Das Hotel liegt direkt am Marktplatz, von hier aus kann man die ganze Ostseeküste entdecken.
Wir verbrachten eine schöne Woche in Rostock, alle Sehenswürdigkeiten sind mit Bus oder Bahn zu erreichen.

Posted by , from Schweiz on 26 Sep 2016

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Comment from Hotel Management

7 Oct 2016 by s.hoeppner@hotel-sonne-rostock.de

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Steigenberger Hotel Sonne Sonja Höppner Guest Relations

5 out of 5

Top Lage im Zentrum der Stadt

Junior Suite sehr geräumig und gut eingerichtet. Insgesamt aufgrund der Lage im Zentrum etwas laut, dafür aber direkte Lage. Grosses Badezimmer und gutes Bett.

Posted by on 28 Jul 2014

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4 out of 5

Kurze Hygienetipps

Das Personal sollte darauf achten, dass die eigentlich weißen Badezimmerfugen nicht mit schwarzen und entsprechend wenig vertrauenserweckenden Farbtönen verdreckt sind. Es sah wie Schimmel aus und das ist ein NoGo.

Posted by on 23 Jul 2014

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About the Vienna House Sonne Rostock

Location Neuer Markt 2, Rostock, MV 18055

Property Features

Vienna House by Wyndham Sonne Rostock offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6211 square feet (577 square metres) and includes a conference centre. Spa services, a terrace, and a vending machine are also featured at the business-friendly Vienna House by Wyndham Sonne Rostock. For a fee, parking is available. This 4-star Rostock hotel is smoke free.

  • 119 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6211 sq ft of conference space
  • 577 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Rostock Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House by Wyndham Sonne Rostock offers 119 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Rostock hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Havanna Bar&Lounge – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night (maximum EUR 40 per stay)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, cash, mobile payments and Apple Pay. Long-term renters welcome. Contactless check-in and contactless check-out are available.

  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 6
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.5 for children
  • Self-parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night (maximum EUR40 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 7 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.