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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

A modern hotel with a prominent sign reading "The Hotel Salem."
A hotel breakfast area with a buffet setup, including a coffee machine, fruit bowl, and seating area.
An indoor swimming pool with a tiled deck, a changing room, and a sign indicating no diving.
Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
A hotel room with a large bed, a desk with a computer, a television, and a bathroom with a mirror and sink.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Creekside Golf Club
    ‪5 min drive‬
  • Place, Bush's Pasture Park
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds (Dog Friendly)

A hotel room with two beds, a desk, a chair, and a lamp.

2 Queen Beds (Dog Friendly)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a coffee maker, and a framed picture on the wall.

Standard Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a desk, a leather chair, a coffee maker, and a refrigerator.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(171 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(90 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed (Dog Friendly)

A hotel room with a large bed, a desk with a computer, a television, and a bathroom with a mirror and sink.

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds (Dog Friendly)

A hotel room with two beds, each with a brown bedspread, white pillows, and a wooden headboard. There is a nightstand with a lamp and a phone between the beds.

2 Queen Beds (Dog Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Hotel Salem

An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and a lift. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 861 out of 1295 reviews
Rating 8 - Good. 292 out of 1295 reviews
Rating 6 - Okay. 92 out of 1295 reviews
Rating 4 - Poor. 32 out of 1295 reviews
Rating 2 - Terrible. 18 out of 1295 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Deedee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the room was clean, comfortable and a very nice size.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shannon

Liked: Staff & service
The Staff was great and the location was conveniently located.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carl

Stay was very comfortable and quiet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities
Room was clean, the breakfast was stocked and ready for guests. Staff were all ver friendly and helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, staff very nice, breakfast is good, and location is excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for location proximity to doctors visits.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Nice accommodations
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
We have stayed here so many times, and it never disappoints.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff and good breakfast! Would definitely stay there again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
We would absolutely stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
We stay here several times year.. love it!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
Friendly staff and enjoyed the pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean, breakfast was usual but good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jon P

Liked: Cleanliness, staff & service, amenities
The staff were friendly and efficient, the rooms spotless and the complimentary breakfast very nice! This is a gem of a place to stay, with reasonable rates and prime location. We'll definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very nice breakfast buffet.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and all the staff very pleasant
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, good wifi, super comfy bed and pillows. The complimentary breakfast was great, the indoor pool was amazing, nice big TV in the room. Will definitely be coming again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff was outstanding
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Allen C

Liked: Cleanliness, staff & service, amenities
Spacious rooms, great facilities, and very good service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Always an awesome stay at this property!! We usually stay 4-5 times a year!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, big room, friendly cheerful staff. Would stay again. Perfect location for visiting family in Salem and Dallas.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
A newer facility near the freeway but a few miles from downtown.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great free hot breakfast, super clean rooms, and a very good rate.
Stayed 1 night in Nov 2025