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Hotel Citadela

2.5 star property
VIP Access

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Photo gallery for Hotel Citadela

Restaurant
Exterior
Economy Triple Room | 1 bedroom, premium bedding, desk, laptop workspace
Exterior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • All-inclusive
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
102 Rakovicka cesta, Sarajevo, Federacija Bosne i Hercegovine, 71217
  • Ilidza Thermal Riviera
    ‪9 min drive‬
  • Bosna River Spring
    ‪13 min drive‬
  • Baščaršija Džamija
    ‪21 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | 1 bedroom, premium bedding, desk, laptop workspace

Family Quadruple Room, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Economy Single Room

1 bedroom, premium bedding, desk, laptop workspace

Economy Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony | 1 bedroom, premium bedding, desk, laptop workspace

Economy Double Room, Balcony

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | 1 bedroom, premium bedding, desk, laptop workspace

Economy Room, 1 Queen Bed

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Triple Room

Economy Triple Room | 1 bedroom, premium bedding, desk, laptop workspace

Economy Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | 1 bedroom, premium bedding, desk, laptop workspace

Family Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, premium bedding, desk, laptop workspace

Economy Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Citadela

Hotel with free parking, in the vicinity of Bosna River Spring
A restaurant, a 24-hour business centre and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Hotel Citadela offers 20 accommodations with complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.
During your stay at Hotel Citadela, you'll be close to Bosna River Spring. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 3.4 mi (5.4 km) from Bosna River Spring and 10.8 mi (17.4 km) from Latin Bridge
  • Airport shuttle service available for a fee
Some rates at Hotel Citadela are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Citadela. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Hotel Citadela was completed in December 2023.

Smoking is allowed in designated areas at this Sarajevo hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 8:00 AM and 11:30 AM.
Hotel Citadela has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on weekdays. Reservations are required.

All-inclusive details

All-inclusive room rates at Hotel Citadela are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Off-site tours
Independently operated tours

Other inclusions

Transport to off-site activities

Languages

Arabic, Bosnian, Croatian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 8:00 AM to 11:30 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of EUR 8; reservation required

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Built in 2012
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 10 per person (one-way)
  • Hosted evening meal: EUR 8

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Citadela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.

Property is also known as

Hotel Citadela Hotel
Hotel Citadela Sarajevo
Hotel Citadela Hotel Sarajevo

Hotel Citadela Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Almir

Travelled with family and small children
Liked: Cleanliness
Friendly staff,Prayer room but no AC on the property.Very clean place.Location it’s very close to busy street which makes a lot of noise.
Stayed 2 nights in Jun 2025

10/10 Excellent

John, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 4 weeks. This place is very quiet, and away from most of the hustle and bustle. I’m pretty sure I was the only traveler here for probably 3 of the 4. This is the perfect place for the digital nomad who is country hopping. A bus and a tram will get you into downtown Sarajevo. The hosts were very hospitable. Just note that all the shops nearby are closed on Sunday, so plan accordingly.
Stayed 26 nights in May 2025

2/10 Terrible

SINAN

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

muhammed ikbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025