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Hotel Herc

3.5 star property

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Photo gallery for Hotel Herc

Breakfast served
Bathroom shower
Luxury Studio Suite | City view
Premium bedding, down duvets, pillow-top beds, minibar
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Podcarina 1, Sarajevo, 71000
  • Place, Sarajevo City Hall
    ‪3 min walk‬
  • Place, Gazi Husrev-Beg Mosque
    ‪8 min walk‬
  • Place, Latin Bridge
    ‪8 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪12 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, down duvets, pillow-top beds, minibar

Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, down duvets, pillow-top beds, minibar

Luxury Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Comfort Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Herc

Ski into Hotel Herc, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access.
Hotel Herc offers 15 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Herc, you're just a quick walk from Sarajevo City Hall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski-in/ski-out access
  • Just a 3-minute walk from Sarajevo City Hall and 6 minutes on foot from Sebilj Fountain
  • Airport, ski and local-area shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sarajevo hotel.

Hotel Herc Restoran – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Herc Restoran

Things to do

  • Library
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Baroque architecture
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Herc

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Herc offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Herz Sarajevo
Hotel Herz
Hotel Herz Sarajevo
Hotel Herc Sarajevo
Hotel Herc
Herc Sarajevo
Hotel Herc Hotel
Hotel Herc Sarajevo
Hotel Herc Hotel Sarajevo

Hotel Herc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 139 reviews
Rating 8 - Good. 51 out of 139 reviews
Rating 6 - Okay. 22 out of 139 reviews
Rating 4 - Poor. 8 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jack David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location excellent staff lovely hotel
Stayed 4 nights in Sep 2025
Verified

8/10 Good

shamel

Liked: Cleanliness, staff & service
small hotel, Freindly staff, close to old town, clean.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were outstandingly nice and helpful!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and an excellent location
Stayed 1 night in Apr 2024
Verified

6/10 Okay

John

Liked: Staff & service
Hosts were very nice. Hvala
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very close to the city center. Friendly staff for reasonable price !!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Viacheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice, cozy place to stay! Front desk manager Ilma was outstanding, helpful, and provided the best service ever! If you stay there, ask her for restaurant recommendations, she knows everything about the city and the best places!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sumayyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home 2 home

The staff members were lovely. It was like a home to home environment. Very children friendly. Breakfast sets you up for the day. Take your own showergel though!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Behzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for its value. Staff are nice and helpful. Special thanks to Mr. Ammar. Breakfast is good. Hotel is close to Starigtad and Sarajevo's attractions. Room is bit small but that was O.K. Overall is recommended.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I had an absolutely amazing time here, the staff were so incredibly helpful and proactive in assisting me. Amar on the front desk was so incredibly friendly. May Allah bless you all for your hospitality ♥️
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice and helpful hosts. However hotel need a renovation. It was hot in room ans wifi had vad connection. Consider price i can still recommend.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent! Will stay there again.

Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very good value for money and extremely friendly and accommodating hosts and staff. They made sure that the room was ready for our slightly early arrival and twice started breakfast early for us because of trips. The location is only 5 minutes walk from the City Hall and river. Don’t be put off by the hill as it is very quick to get down and worth it in the evening for the views. There’s an excellent restaurant at the base called Inat Kuca.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The climb outside was exhausting.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! And if there are some things that need to be fixed, all of that was replaced by the hotel's young management, which is excellent! All praise for Armin and his colleagues. I even forgot my backpack in the hotel that was sent to me by bus! Any recommendation!
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Just okay

The hotel is quite okay, nothing special. The air conditioning worked well. The fridge was useful however no kettle in the room which is inconvenient. The room was very small too, if you have bigger suitcases that’s not comfortable. Also you need to climb up to get to the hotel.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Daniel

First of all, it doesn't have a 24h reception like the listing says; they emailed and said to make arrangements after 9pm because the reception was closed. They arranged a taxi for me for €20 but when I got in the cab the driver informed me they asked him to drive me to a different hotel which they said would be a free upgrade. Problem being that that hotel didn't have 24h reception either, or laundry, which were both requirements I had. So, pretty disappointed.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Melisa

Disliked: Cleanliness, property conditions & facilities
Someone unlocked the door to our locked room while we were sleeping! I’m unsure if it is the same key for some of the rooms or something, but it was a scary situation. Aside from that, the room looked neglected, the leather on the headboard was ripped, towels had stains, and the room was generally not very clean. Hotel is also not easily accessible as it is at the top of a very steep hill. It is located by the city and landmarks. Otherwise, though, would not recommend.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad!

It is very close to the sights, but you have to climb a very steep hill to reach the hotel. The room and bathroom were not very clean. There were even lipstick marks on the glasses in the room. They do not provide any of the services listed on the site, they do not help. To sum up, it was a stay that doesn't suit that beautiful city.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

ayse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay at the hotel

Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

IBRAHIM

Liked: Staff & service, amenities
Disliked: Cleanliness
Personel çok iyiydi. Özellikle MEDİHA’ya çok teşekkür ediyorum. Çok gayretli ve ilgiliydi. Odada bazı eksiklikler vardı. Isınma konusunda da biraz sıkıntı vardı. Kahvaltı ikramları ve çay , kahve ikramları iyiydi
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ronny

Liked: Cleanliness
Rommet var rent, sengene var gode. Helt ok frokost med diverse pålegg, ost og egg. Hotellet mangler generellt vedlikehold, som for eksempel dusjkabinett, dørlåser og bråkete senger.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, amenities
Herşey çok güzel çalışanlar güler yüzlü ve yardim sever
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alexander

Liked: Staff & service
Dreckig und alt
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer dicht bij het oude centrum. Wel kleine kamer en dunne deur (je kan jouw buren horen) tussen aanliggende kamers.
Stayed 3 nights in Sep 2025