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The Ultimo

4.0 star property

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Photo gallery for The Ultimo

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi
Exterior
Interior
Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi
Ultimo Courtyard Room Pet Friendly | Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Place, Paddy's Market
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪3 min walk‬
  • Place, International Convention Centre Sydney
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Ultimo Single

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single

  • Sleeps 1

View all photos for Ultimo Trio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio

  • Sleeps 3

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

8.4 out of 10
Very good
(32 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo King Room

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Family Room

Ultimo Family Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family Room

9.4 out of 10
Exceptional
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo Studio

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • Sleeps 2

View all photos for Ultimo Family

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family

  • Sleeps 4

View all photos for Ultimo Queen

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen

  • Sleeps 2

View all photos for Ultimo King

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King

  • Sleeps 2

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Exterior

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includes taxes & fees
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About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

Reviews

The Ultimo Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1006 reviews
Rating 8 - Good. 353 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

Reviews

10/10 Excellent

Cristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent with friendly happy staff to welcome us . Room was lovely and clean . Bed was super comfortable . We were upgraded on arrival for some reason with no extra cost . So close to Central, Darling Harbour China town and everything else in the centre of Sydney .. fantastic food on your doorstep. Great old building made modern and super comfortable .
Stayed 1 night in Jun 2025

2/10 Terrible

Khi Mun Loong

Stayed 7 nights in May 2025

8/10 Good

Sussan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little difficult with a small tired 5 year old going up and down the stair due to no lift and the room was so tiny that we had to eat on the bed causing more laundry. But I have been going there since 1992 due to its location but they used to be much roomier and easy to get around now they are very small and tight.
Stayed 2 nights in Jun 2025

6/10 Okay

Christy

Liked: Cleanliness
Disliked: Staff & service
Service upon departure was non- existent. No provision in the accesble bathroom to clean up water due to wet room layout, the accessable shower (closest to the windows didnt supply hot water for some reason) Stayed here many times over the past 10 years, and this is the first time that we have been disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Staff were excellent. Room faced onto very noisy street at night ( car racing) & unfortunately hotel undergoing renovations ( jack hammers, builders noise). We were advised of this AFTER our booking was made
Stayed 2 nights in May 2025

6/10 Okay

Luyao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is good. Only thing that is annoying is that I was woke up by the noise of electric drill at 7:50 am.
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent, convenient parking. Clean room and great location.
Stayed 1 night in May 2025

10/10 Excellent

Taylor

Stayed 7 nights in May 2025

10/10 Excellent

Iane

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,quiet,walkable, shopping, dining options, convenient
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Grant

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fledging hotel with spacious rooms but with some building problems. Comfortable bathroom in a convenient location.
Stayed 2 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a very small room with a single bed. It was tiny, but adequate. Very convenient location. The lift wasn’t in operation, but the staff were very happy to help with luggage.
Stayed 1 night in May 2025

8/10 Good

des

Liked: Cleanliness, staff & service
Overall, a pleasant place to stay: helpful and obliging staff, both reception and cleaning. Had to ask for bowls and spoons so we could have our muesli for breakfast; didn’t want to buy breakfast as well as lunch and dinner for 9 days! Maintenance issues (television and bath tap) attended to promptly. Renovation noise didn’t bother us; we were out and about most of the time. Thank you Des and Sue
Stayed 9 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
I got into The Ultimo at the last minute because I'd messed up my booking at another property. The check-in staff were very friendly and efficient. The only downside is that the lifts aren't available for a few months while major renovations are being done but staff carry bags up/down stairs to rooms. My room was very clean with a comfy bed (std queen). I particularly appreciated the separation of the shower from the rest of the bathroom, and the very comfortable chair with a small coffee table. There are many restaurants around the Ultimo, and there's a large Woolies Metro Express on the next corner. It's only a 5 minute walk from Sydney Central station. I'll definitely use the Ultimo as my Sydney hotel when the lifts are working again.
Stayed 1 night in May 2025

10/10 Excellent

LAWRENCE, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice and helpful. Elevator was out of service but the staffs offered to carry my luggage up and down the stairs which were very helpful. The building was built in 1911 which I experienced the table lamps on both right and left went off and back on few times . I checked the light bulbs and electrical outlets seem fine. Hopefully it wasn’t a haunted building as my friends tried to scare or tease me. Lol Otherwise the great convenient location had me extended my stay for 2 more nights.
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, fantastic value for money, newly refurbished rooms - still in the process from the sounds of it. Would definitely recommend.
Stayed 2 nights in May 2025

8/10 Good

Aria Georgia

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Karl-Vic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot in the centre of Haymarket. Extremely convenient to get places, and a very reasonable price too! Staff were brilliant. My only mild gripe was the noise from inside the building, I think it needs a wee bit more soundproofing.
Stayed 5 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was lovely, while the room was small the colours used and the way the room had been done up made it feel luxurious for the price. Bed was comfortable, bathrooms were clean, entire hotel had a lovely feel about it.
Stayed 1 night in May 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
close to eatery places
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Stayed 1 night in May 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Sydney
Stayed 1 night in Apr 2025