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Clarion Pointe Downtown

2.5 star property
VIP Access

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Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Free daily buffet breakfast
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Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, Landmark Theatre
    ‪11 min walk‬
  • Place, The Oncenter
    ‪13 min walk‬
  • Place, Armory Square
    ‪13 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Downtown

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Clarion Pointe Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

shirley, hogansburg

Lack of amenities no one at desk after 6
Stayed 1 night in Jan 2026

6/10 Okay

Aisha

Stayed 1 night in Feb 2026

6/10 Okay

Becky

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was good , but there was a cold draft that came in through the door because of an opening in it and the bathroom floor was sticky.
Stayed 1 night in Jan 2026

10/10 Excellent

alana

Stayed 6 nights in Jan 2026

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities
Great service!
Stayed 1 night in Jan 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

8/10 Good

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel fit our needs for a quick stay overnight. The staff was very friendly, the room was clean and comfortable and quiet.
Stayed 1 night in Jan 2026

6/10 Okay

Phillip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
This property was subpar. Beds very very soft and warn, heater in room very loud, toilet filling and emptying all night, smoke alarm blinking a bright light all night, traffic noise constantly. The breakfast looked completely inedible, did not even attempt. If you are looking for a quick overnight stay and noise and super warn beds don’t bother you, than you’ll be fine.
Stayed 1 night in Jan 2026

10/10 Excellent

GLYNN, Tafton

Stayed 1 night in Dec 2025

4/10 Poor

Chia Yen

Disliked: Cleanliness, amenities
Room not cleaned until I requested it to be. Cleaner brought her child
Stayed 5 nights in Sep 2025

10/10 Excellent

Idalia

Business traveller
Liked: Cleanliness, amenities
Really nice stay and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Becki

Liked: Cleanliness, property conditions & facilities
Cleanliness and freindliness
Stayed 2 nights in Dec 2025

6/10 Okay

Deborah, Landenberg

Liked: Cleanliness, property conditions & facilities
Well-renovated two-story motel in tired neighborhood in Syracuse city featured welcoming/courteous reception staff, an absolutely clean/comfy room, and reasonable fee. Unfortunate crack in newish step-in shower floor didn’t deter our stay, but needs repair. Comfortable bed, responsive HVAC. Convenient access from highways. Quiet area. Exterior needs refreshing upgrade to match the excellent interior upgrade.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities
No regular sugar for coffee, creamer curtled in coffee, bagels were hard
Stayed 2 nights in Dec 2025

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was very friendly it was a perfect stay
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Stayed 2 nights in Dec 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, amenities
Very clean room, the staff was curtious but a little noisy in the evening. Good breakfast. I recommend this place.
Stayed 1 night in Dec 2025

6/10 Okay

Scott

Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Selena

Liked: Amenities, property conditions & facilities
Room was ok not the cleanest but services were good
Stayed 1 night in Nov 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
No perks provided as stated in emails, windows were rigged to be opened after you leave your room! Always check staying here!!! If things are missing from your luggage, you know why!
Stayed 1 night in Dec 2025

8/10 Good

BALASUBRAMANIAM

Stayed 2 nights in Aug 2025

10/10 Excellent

Shelyta

Stayed 7 nights in Nov 2025

8/10 Good

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location, between the airport and Syracuse University. It took us about the same amount of time to get everywhere we needed to go. Rideshares found it easily. Unfortunately, other guests were loud in the afternoon and late into the evening. Smoke seeped into our room from whatever neighbors were smoking various substances. Make sure you note 454 JAMES, not E James. Front desk was always friendly and helpful. Bed was comfy. Room was a bit small but it worked for us.
Stayed 4 nights in Nov 2025

2/10 Terrible

Gina

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Dirty
Stayed 3 nights in Nov 2025

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