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Clarion Pointe Downtown

2.5 star property
VIP Access

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Photo gallery for Clarion Pointe Downtown

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Free daily buffet breakfast
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • St. Joseph's Hospital Health Center
    ‪3 min walk‬
  • Landmark Theatre
    ‪10 min walk‬
  • Armory Square
    ‪11 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(34 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Downtown

Hotel with free breakfast, near Syracuse University
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Clarion Pointe Downtown also features a fitness centre, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities
Water runs out of shower. Bed clean but not really comfortable. Powdered eggs and strang tasting sausage. Would not eat that. But did eat bagel. That was fine
Stayed 3 nights in May 2025

6/10 Okay

Monica, CYPRESS

Travelled with family
Liked: Staff & service
Its a place to stay or sleep - staff are very nice but honestly the place look outdated already, the smell in the lobby have smell of something good but overwhelming , its like covering up a strong stinge. Breakfast is so so , juices is watered down and waffle batter is spoiled. But the staff is nice and helpful
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

2/10 Terrible

Sherry

Stayed 3 nights in May 2025

8/10 Good

Edwin

Stayed 1 night in May 2025

8/10 Good

Patrick, PANAMA CITY BEACH

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and good coffee. Room was very clean and the bed was comfortable
Stayed 5 nights in May 2025

8/10 Good

Sha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and quiet, staff is very friendly and helpful, help us solve the problem with check in.
Stayed 1 night in May 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in customer service person was wonderful. Very responsive
Stayed 1 night in May 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms were clean, but the first two days no one cleaned our room. The third day, they changed our towels but did not clean the sink or make the bed. But did take our tip. The front desk staff were friendly. The facility is old. I was disappointed with the facility for the price I paid. Also, no dining options within walking distance. Homeless people in the parking lot asking for money. But it was only 10 minutes from Syracuse University.
Stayed 4 nights in May 2025

4/10 Poor

Holly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not the same as the pictures.
Stayed 4 nights in May 2025

2/10 Terrible

Corey

Stayed 1 night in Apr 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, right near syracuse and free bfast!
Stayed 1 night in May 2025

8/10 Good

laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to hospital, pleasant staff
Stayed 2 nights in May 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are spotless. Staff very efficient and it’s very well run. Location felt a little dodgy but the security at the hotel and care taken to avoid non residents access was superb.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained by attentive staff, with nice parking lot for cars. The breakfast is first rate.
Stayed 1 night in May 2025

8/10 Good

Malisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff, and great location for a procedure at St. Joseph's hospital.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is good for the price point.
Stayed 1 night in Apr 2025

6/10 Okay

jewraj, owensboro

Stayed 1 night in Apr 2025

4/10 Poor

Starlette

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There were too many maintenance issues. The entrance to the facility near my room was busted and I had to enter from the main entrance each time. The lobby was dark, dingy and uninviting. The room was stuffy and the toilet & air duct in the bathroom had to be repaired. The breakfast was scarce. For example, of the 3 small containers of hot options, I had to wait for the eggs to defrost before they could be prepared and made available. As a result, my best options was a toasted bagel.
Stayed 2 nights in Apr 2025

8/10 Good

Leon

Ty
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025