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The Cloud Hotel Taichung

3.5 star property

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Photo gallery for The Cloud Hotel Taichung

Hallway
Deluxe Double Room | Premium bedding, down duvets, individually decorated, desk
Lobby
Reception
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
No.36, Gongyuan Rd., Central District, Taichung, 400
  • Place, Zhonghua Night Market
    ‪3 min walk‬
  • Place, Taichung Park
    ‪3 min walk‬
  • Place, Liuchuan Riverside Walk
    ‪5 min walk‬
  • Airport, Taichung (RMQ)
    ‪28 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, down duvets, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, individually decorated, desk

Standard Double Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Family Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Business Double Room

Business Double Room | View from room

Business Double Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, individually decorated, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Room

Double Room | Premium bedding, down duvets, individually decorated, desk

Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free wired internet

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About this property

The Cloud Hotel Taichung

This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
The Cloud Hotel Taichung offers 112 accommodations with washers/dryers and complimentary bottles of water. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at The Cloud Hotel Taichung. During your stay, you're just a quick walk from Taichung Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Taichung Park and 14 minutes on foot from Taichung City Hall
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly The Cloud Hotel Taichung.

This 3.5-star Taichung hotel is smoke free.

The Cloud Hotel Taichung has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 600.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at The Cloud Hotel Taichung.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cloud Hotel Taichung
Cloud Taichung
The Cloud Hotel
The Cloud Hotel Taichung Hotel
The Cloud Hotel Taichung Taichung
The Cloud Hotel Taichung Hotel Taichung

The Cloud Hotel Taichung Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 468 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Deryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and the staff was helpful
Stayed 1 night in Dec 2022
Verified

8/10 Good

Chan Siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Breakfast is good. Room is clean and bed is big enough for 3 people to stay in.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

things are good
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Deryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I have stayed here. The rooms are nice, not too fancy, but quite modern. The staff are great and the breakfast is good, however, they do not serve tea, which is strange, so bring your own teabags. Free parking is a bonus if you are driving. Central and very convenient for Taichung.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Taichung park with easy access to public transport, restaurants and two night markets. They offer onsite parking and free bicycle rentals, both on a first come first serve basis. The daily breakfast has a selection of Taiwanese and western items which changes daily. They also offer snacks , tea and coffee in the afternoon to late evening.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay, with 5pm check-in time

The hotel is clean and easy to get to by public transportation, it’s within a 20-min walking distance from the Taichung Train Station. The included buffet breakfast has both local and international food options. The staff was friendly. Only concern is the late check-in time at 5pm, instead of the usual 3pm. And I wish there were some English channels
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TaiChung Stay

One of the best Hotel we stayed on this trip. Breakfast was the best part. Hotel is clean but old, but workers are nice. Even when I don't speak mandarin, we were able to communicate via google translate. Free laundry service which was a plus. Ice cream in the lobby, Tea eggs were a hit. When I was waiting for cloths to wash and dry, I was able to sneak in an egg or 2 plus the snacks and drinks available until mid-night.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Amber

Liked: Cleanliness, room comfort
Fijn dat ik gelijk gebruik kon maken van de wasmachine. Het hotel ligt centraal gelegen voor OV, leuke activiteiten en lekkere restaurantjes! Bed ligt ook erg lekker :) Kreeg wel de verkeerde kamer toegewezen, al werd ik gelukkig direct omgezet! Kamers erg gehorig, kon de buren horen douchen en föhnen midden in de nacht. De klimaatregulatie ging ‘s nachts ook loeien, slapeloze nachten van gehad!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nakagawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
到着が深夜ぎりぎりでしたが、用意して待っていてくれました。入り口は深夜も出入りが出来て、夜市などに外出しやすかったです。朝食はいろんな種類がありよかったです。帰りもタクシーを呼ぼうとしてくれたりして親切でした。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Tokuzo

Disliked: Property conditions & facilities
中華街の夜市に近いホテルとして選択。やはり、ビジネスホテルなので、それなりの設備と内容だった。しかもウォシュレットが設置されてなかったので、ショックだった。 再び行く機会は無いだろう！
Stayed 1 night in Feb 2025
Verified

8/10 Good

Michiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広く、ある程度快適に過ごせます。朝食ビュッフェはメニューの選択肢をもっと拡げてほしいです。
Stayed 3 nights in Nov 2024
Verified

8/10 Good

CHUNG-YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大小適中（2大2小），有提供嬰兒床這點真的加分，隔音似乎有加強空間，我們也挺擔心小孩會吵到隔板（幸好沒有）。 大廳另提供點心吧至半夜12點，但內容幾乎為餅乾零食類，個人認為可有可無，另飯店有停車場及特約停車場，check in時剛好看到飯店後面有車出入飯店停車場（表示停車場還有位置吧？），不確定是否需預約才能停此停車場，anyway ，如其它評論寫的，服務人員也是直接讓我去使用旁邊特約停車場（是線上平台專屬嗎？）。 飯店離一中街夜市步行約10分鐘，若以地點來看真的是值得再入住的飯店 取之評論，回之評論
Stayed 1 night in Oct 2024
Verified

8/10 Good

Kalel

Liked: Cleanliness, staff & service, property conditions & facilities
大廳有提供很多種食物很不錯 也可以買宵夜在大廳慢慢吃很自在 也有很多人在看書或滑手機
Stayed 1 night in May 2023
Verified

8/10 Good

YOK LAU

Liked: Cleanliness, staff & service, property conditions & facilities
住房潔淨，早餐合意。
Stayed 3 nights in May 2023
Verified

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
櫃檯服務人員的態度與反應，真的需要改進。
Stayed 1 night in May 2023
Verified

8/10 Good

HSIUYING

Liked: Cleanliness, staff & service, property conditions & facilities
隔音很好.整理得很乾淨.早餐就一般.但有提供飲料點心吃到飽.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Ka Yan

Disliked: Amenities
晚上除了冷氣系統發出的聲音，偶爾還會有一陣一陣的機械聲，即使半夜12點1點，還是偶爾會響起。 早上不知道是打掃人員還是早早出門的房客，走廊一直從早上6點多就會不斷有開關門聲，拼拼踫踫的重物掉地上的聲音。一直會吵到下午。 另外就是太舊了，很多掉漆生銹的位置，讓人覺得髒髒的。
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Laina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素質高直得再入住

前枱服務態度非常友善
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

NAI-DING

Liked: Staff & service

一般

房間一進去就聞得到霉味，但裡面有除濕機可使用暫緩些許味道。入住兩人房插座部份沒有設置在床頭附近，而是在桌子邊，有些不便。 不過櫃檯人員的接待一百分，很親切。
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體皆很舒適的旅店, 服務人員很優渥跟貼心,還有提供暖心的點心及飲料,茶葉蛋好好吃,這些都有特定時間開放給客人們自行取用,開放式餐廳寬敞的共用空間很舒心,房間隔音良好,床墊舒適,館內還附有健身房等設施,早餐的選項多樣化算不錯呢,旅店對面有便利商店跟一些餐食店家,如果要到一中商圈需步行約7-8分鐘內的路程,其實散散步挺好~下次來台中也會考慮這家不錯的旅店唷!!
Stayed 1 night in Nov 2022
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多年前曾入住過印象不錯，這次造訪還是覺得挺好的，房間乾淨舒適，早餐種類多也很好吃，唯一可惜的是床頭沒有充電孔，無法坐在床上滑手機。
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不敢再領教 Never stay again

1. 清潔人員把掃把插在清潔車位的毛巾旁，直接壓著新毛巾 2. 停車場又暗又髒 3. 房間對路的隔音很差 4. 早餐的東西補充很慢 1. The cleaning staff inserts the broom in the cleaning kart, and the broom directly presses the new towels 2. The parking lot is dark and dirty 3. The room has poor sound insulation to the road 4. Refilling of the breakfast food is very slow
Stayed 2 nights in Feb 2021
Verified

8/10 Good

TSUNGNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適，離柳川綠川也近，散步市區的好選擇。
Stayed 1 night in Dec 2020
Verified

8/10 Good

CHIH CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置挺不錯，離一中商圈跟柳川水岸觀景步道也滿近
Stayed 1 night in Dec 2020