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The Grosvenor

3.0 star property

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Photo gallery for The Grosvenor

Breakfast, lunch and dinner served
Front of property
Suite | In-room safe, desk, iron/ironing board, free WiFi
Reception
Casino

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
26 Cains Terrace, Timaru
  • Place, South Canterbury Museum
    ‪3 min walk‬
  • Place, Caroline Bay Beach
    ‪11 min walk‬
  • Place, Timaru Public Hospital
    ‪20 min walk‬
  • Airport, Timaru (TIU-Richard Pearse)
    ‪18 min drive‬

Room options

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Grosvenor

Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
The Grosvenor offers 49 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Grosvenor. During your stay, you're just a quick walk from Te Ana Maori Rock Art Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • Just a 3-minute drive from Caroline Bay Beach and 8 minutes from DB Brewery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. The business-friendly The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Timaru hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
TGB – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square foot of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 245 out of 821 reviews
Rating 8 - Good. 340 out of 821 reviews
Rating 6 - Okay. 156 out of 821 reviews
Rating 4 - Poor. 59 out of 821 reviews
Rating 2 - Terrible. 21 out of 821 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tetsuya, Hopkinton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were very helpful and kind. Room is renovated in very clean and neat condition.
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 1 night in Nov 2025

6/10 Okay

TONY

Business traveller
Liked: Cleanliness, staff & service
It was ok the tv sucked couldn't workout how to use it and gave up the shower door didn't close properly and the water went all over the floor no shelf in the shower to out anything. Very noisy some generator or something outside all night. Comfortable bed though
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean, big room, meals are excellent
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room, clean and quiet, personable staff. My disappointment stems from a simple issue with the TV - was not able to choose a station or show other than what was pre determined. A small issue perhaps, but dammed annoying.
Stayed 1 night in Oct 2025

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and its fixtures were all brand new so while the building looks old with its ancient lift the rooms were very modern which was nice!! As a side note, The town is very sleepy so don’t expect much activity, hustle n bustle after 5 pm and Sundays most shops etc are closed.
Stayed 1 night in Oct 2025

8/10 Good

OLIVIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,enjoyed a late cheak out . Clean bed and bathroom. Comfortable large room and bathroom. Opening windows.
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Liked: Property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Ange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Timaru. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found our accommodation was located close to shops and food options. Our room was clean and adequate for our needs. We did not dine in house but found a very good restaurant a short walk away.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character hotel with a fantastic old style elevator
Stayed 1 night in Jul 2025

10/10 Excellent

David

We thought their upgrades to the room had been carried out with taste. All staff in all areas where great and friendly. The bar manager was very professional and we thought went out of her way to help. Other items that might help improve. Handle in shower cubicle, would help a person with mobility problems. Repair wheel chair ramp.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with good parking. Quiet but not far from the main road and shopping streets. Some views depending on your room. Nice character hotel. Bathroom could have been a little better but goof for an older building.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay, after a long day.

Quaint room, and we were totally beat after driving all day. Was sad we missed out on the restaurant, but we settled in and hot shower + right to sleep. Nice bed, and good little fridge to keep our road snacks for the next day. My only qualm about this place is we paid for an Executive room, and the photos online are -quite- stretched. It's a very - small room. And there is *No, soundproofing - so whoever had the cart of dishes at 6am. Thanks for that. I'd stay here again because the front desk staff were so nice! and it's a convenient location. Good amount of Parking too. Right in front of the Building. Not much open late at night, if you're hungry. But it's a nice place for a stopover or a weekend roadtrip in our book.
Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
Close to a fabulous beach to view the tiny blue penguins .. and in the central city close to shops. Great restaurant and happy staff
Stayed 1 night in May 2025

10/10 Excellent

Asher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well priced
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully renovated old building, with the perfect mixture of timeless classic architecture and modern amenities. Loved the original elevator, was quite charming, and faster than some modern elevators we’ve used. The rooms were tastefully decorated with a modern bathroom. Being on the top floor was amazing, as we had views of the ocean and port, right from the bed. The quaint restaurant was warm and inviting with its exposed brick walls. Service was top notch.
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking, spacious room and good location to shops. Our view of the port was great too.
Stayed 1 night in Mar 2025

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nowhere in shower to stand soap, shampoo etc.. The breakfast service was non existent. If the doors to the lift(old manual) didn’t get closed properly it didn’t work.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, quiet and the restaurant food is good Very clean and great new rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern room, friendly staff and central to downtown Timaru. Would recommend!
Stayed 1 night in Mar 2025

6/10 Okay

Lloyd

Travelled with partner
Liked: Cleanliness
great position.no information in room for tv,-local attractions-nowhere to hang clothes in room or bathroom,and shower a bit awkward for older people but would be happy to stay there again as it represents great value
Stayed 1 night in Mar 2025