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Eurostars Grand Hotel Wien

5.0 star property
VIP Access

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Photo gallery for Eurostars Grand Hotel Wien

Exterior
Restaurant
Terrace/patio
Sauna, body treatments, facials
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Place, Vienna Music Society
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪3 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Superior Room, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Suite, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premium Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premium Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Premium Double Room, Terrace

  • Sleeps 2
  • 1 King Bed

Premium Double Room, Terrace (Single Use)

  • Sleeps 1
  • 1 King Bed

Classic Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Superior Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Double or Twin Room (3Pax)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Superior Double Room, Terrace (3Pax)

  • Sleeps 3
  • 1 King Bed

Superior Double Room, Terrace (Single Use)

  • Sleeps 1
  • 1 King Bed

Superior Double Room, Terrace

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite (3Pax)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Presidential Suite (3Pax)

  • Sleeps 3
  • 1 King Bed

Presidential Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

Classic Suite

  • Sleeps 2
  • 1 King Bed

Classic Suite (3Pax)

  • Sleeps 3
  • 1 King Bed

Classic Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed

Superior Suite (3Pax)

  • Sleeps 3
  • 1 King Bed

Superior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

Superior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

Superior Suite, Balcony (3Pax)

  • Sleeps 3
  • 1 King Bed

Superior Suite, Balcony (Single Use)

  • Sleeps 1
  • 1 King Bed

Superior Room (Ring Road View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite, Terrace

  • Sleeps 2
  • 2 Single Beds

Superior Room (3Pax | Ring Road View)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite, Terrace (3Pax)

  • Sleeps 3
  • 2 Single Beds

Superior Room (Single Use | Ring Road View)

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Junior Suite, Terrace (Single Use)

  • Sleeps 1
  • 2 Single Beds

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About this property

Eurostars Grand Hotel Wien

Luxury hotel connected to a shopping centre in Vienna with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Eurostars Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Eurostars Grand Hotel Wien's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 3-minute walk from Vienna State Opera and 7 minutes on foot from Hofburg Imperial Palace
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Eurostars Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Eurostars Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Eurostars Grand Hotel Wien has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 48 for adults and from EUR 24 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eurostars Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Eurostars Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Prather, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
EVERYONE and Everything was Superb and Premium
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful interior, lovely room, outstanding breakfast, and charming and efficient staff.
Stayed 4 nights in Oct 2025

8/10 Good

Peter, cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here numerous times over the last years. It’s at the point where it needs a serious makeover. Nothing really wrong with anything but just kinda stuffy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barry P

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 10 nights in Oct 2025

2/10 Terrible

Gentian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 4 nights in Oct 2025

10/10 Excellent

Anderson, Camino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historical hotel, very comfortable and good location. Cast are very friendly and helpful. We loved and recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent experience
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan, Desborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the staff that made the stay. Everyone one of them went out of their way to be helpful. Why Americans felt they had to push in and not wait I don't know!
Stayed 3 nights in Sep 2025

10/10 Excellent

David Fowler, Malden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with full broad choice included breakfast daily until 11:30. Spacious, quiet yet right on the Kärtner Ring with short access to city center, subway and trams and great walking paths. And what a glorious city.
Lobby at dawn
View from 5th floor room
Stayed 7 nights in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptional stay!

Perfect location near the old town! Walking distance to the best Vienna has to offer!
Stayed 3 nights in Sep 2025

10/10 Excellent

Anzor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and service. Would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel, West Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Located was great
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

O

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location and friendly helpful staff. Housekeeping was just okay
Stayed 2 nights in Aug 2025

10/10 Excellent

Anzor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Wein. Perfect location, clise to many landmarks. Srafd was attentive and ready to help. I will definitely stay again if I ever will be in Wein.
Stayed 1 night in Aug 2025

10/10 Excellent

heni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to every where in city,clean and quiet.i am very happy and enjoyed
Stayed 7 nights in Aug 2025

8/10 Good

Fazel, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was great, location and everything about it was fantastic. The rooms were large and stylish with an old charm, with high ceilings and very well appointed decor. The beds (two twins connected to each other) had problem though, the side that my wife slept on was worn out completely and she fell into the mattress. She didn't say anything to me until I lied down on her side and realized myself how bad it was compared to mine. But by then it was the last night and we just told the hotel about it the next day on our way out. Not sure if they are going to do something about it or not. Other than a bad mattress (which is really the main part of a hotel room, yes?) the experience with the hotel was great and breakfast was fantastic too.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property with everything you can ask for in a great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gui Jun

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and the hotel is really nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vienna 2025

Amazing stay in this hotel hospitality and the food was o
Stayed 5 nights in Jul 2025

10/10 Excellent

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and fantastic location.
Stayed 1 night in Jun 2025

6/10 Okay

robert

Business traveller
Disliked: Amenities
A decent property but not a five star. Very convenient area. However, the details in the amenities such as the towels and the sheets were quite poor and disappointing. These may seem like small details but they make a big difference.
Stayed 4 nights in Jun 2025

10/10 Excellent

rodolfo, san pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel, restaurants are great, they have great breakfast, hotel staff was really kind, they allowed me to make my check-in earlier.
Stayed 3 nights in May 2025