Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a snack bar/deli and self parking. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
Mercure Vienna First offers 49 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels.
Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Vienna First. During your stay, you're just a quick walk from Stephansplatz. Features include a restaurant, a snack bar/deli and a business centre.
Enjoy a bite to eat at the bistro
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
Steps from St. Ruprecht's Church and Schwedenplatz
Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Vienna First. Parking is available for a fee.
This 4-star Vienna hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Property amenities
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 32 per day)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
A restaurant
Snack bar/deli
Restaurants on site
VIENNA 1st
Things to do
Bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
More
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 26 per person
Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
Self-parking fee: EUR 32 per day
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.