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Barceló Maya Beach - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Sun deck
Junior Suite (Premium Level, Ocean Front) | Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries
On the beach, white sand, sun-loungers, beach towels
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪14 min walk‬

Room options

View all photos for Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front) | Free minibar, in-room safe, desk, blackout curtains

Suite (Premium Level, Ocean Front)

  • Partial ocean view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium Level, Ocean Front)

7.4 out of 10
Good
(19 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

7.4 out of 10
Good
(121 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room

Free minibar, in-room safe, desk, blackout curtains

Room

  • Sleeps 3

View all photos for Room

Free minibar, in-room safe, desk, blackout curtains

Room

  • Sleeps 5

View all photos for Room

Free minibar, in-room safe, desk, blackout curtains

Room

  • Sleeps 4

About this property

Barceló Maya Beach - All Inclusive

Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor tennis courts, a health club and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U Spa has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at Beach Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with hot stone massages, aromatherapy or body wraps at U Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and 7 minutes on foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Beach Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mexico Lindo – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required.
Rancho Grande – This beach restaurant specialises in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach – On-site lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 77 out of 1006 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sara Jo

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and cozy! We loved Barcelo and will be planning a stay again soon.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Carl Angelo

My family had a nice ex in Barcelo
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Tena

Liked: Cleanliness, property conditions & facilities
The room and amenities were ok, the staff was excellent. I would stay again
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Berendina

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect. No problems. Clean, fun, lots of activities to do or just lay by the beach or pool!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Great time at Barceló. Clean amenities, friendly staff. Food was great.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tharanga Ravidarshana

Liked: Cleanliness, amenities, property conditions & facilities
Very good resort to stay
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Anali Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA and the beach where you can enjoy the turtles and swim with them
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Akarshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Bunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Nadiia

Liked: Cleanliness, staff & service, amenities
I like Barcelo Maya Beach resort. This is our fourth time here. I think hotel need room upgrades, because all room is old inside and need some updates. Overall is good...
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
The All inclusive meals. Great customer service. Well kept hotels and resorts.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Vedad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food great and overall good service.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Catena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great beach, great pools. Nice staff, lots to do
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Harrison

Good selection of food places. The rooms were clean and the beach is very nice.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautifully kept grounds. Thank you for making my first ever vaction so unforgettable.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Asheley

Liked: Cleanliness, property conditions & facilities
Amazing place to stay would totally go back.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place Will definitely stay there again.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great selection of food and beverage. Very friendly staff
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Herberth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Anthony Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic! The beach/food/service/pools loved it and will be back.
Stayed 7 nights in Nov 2024