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Santa Ana Star Casino Hotel

3.0 star property
VIP Access

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Photo gallery for Santa Ana Star Casino Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Fitness facility
49-inch flat-screen TV with cable channels, TV
Business centre
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Place, Santa Ana Star Casino
    ‪1 min walk‬
  • Place, Santa Ana Golf Club
    ‪12 min walk‬
  • Place, J&R Vintage Auto Museum
    ‪14 min walk‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(247 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(77 reviews)
  • Golf view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (NM residents only)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (NM residents only)

9.4 out of 10
Exceptional
(221 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (NM residents only)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (NM residents only)

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(58 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Santa Ana Star Casino Hotel

This smoke-free hotel features 3 restaurants, a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a coffee shop/cafe and valet parking.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Our customers tell us they can't get enough of Santa Ana Star Casino Hotel's great location. During your stay, you're just a quick walk from Santa Ana Star Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at The Original Mesa Grille, one of the property's 3 restaurants and 3 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Amenities include a business centre, 7 meeting rooms and conference space
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • Steps from Santa Ana Star Casino and 12 minutes on foot from Santa Ana Golf Club
  • Dogs welcome for a fee (restrictions apply)
Santa Ana Star Casino Hotel offers its guests 2 hot tubs and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A casino, a vending machine, and gift shops/newsstands are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available.

This 3-star Bernalillo hotel is smoke free.

The Original Mesa Grille – This family restaurant specialises in American cuisine and serves lunch and dinner.
Juniper Steakhouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Home Plate Bar G Grill – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina – This bar only serves dinner. Open daily.
Lounge 54 – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 1,300 slot machines
  • 2 hot tubs
  • Casino
  • Indoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus a one-off USD250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2646 out of 3497 reviews
Rating 8 - Good. 511 out of 3497 reviews
Rating 6 - Okay. 173 out of 3497 reviews
Rating 4 - Poor. 76 out of 3497 reviews
Rating 2 - Terrible. 91 out of 3497 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! Staff made me feel super welcomed! The decorations and atmosphere was just the icing on the cake! Can't wait to come back. The only thing I would recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Pool was clean and staff were very friendly. We have stayed here plenty of times and we never have any problems.
Stayed 1 night in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Everything was clean and check in was easy
Stayed 1 night in Dec 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! Beautiful view, comfortable bed. However, at about 8pm there was a party of some sort in the ballroom that I could hear up on the third floor! Could not sleep until after 12am! I was thinking that I would stay there again, but not now. The staff was wonderful also. If not for extremely loud music, I would stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower went from cold to extremely hot without adjusting the temperature, room was also too hot. Pillows were uncomfortable
Stayed 2 nights in Dec 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
All was top notch . One quibble- very few TV stations were viewable. One can see them on the Guide but cannot connect. This skimpy selection seems out of character with the rest of property. Not happy with it! :{
Stayed 2 nights in Dec 2025

4/10 Poor

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice. The pool, restaurant and casino staff were very nice as well. Will go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jake, ALCALDE

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service
enjoyed the stay
Stayed 2 nights in Dec 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am surprised that a place like this does not soften the water. It is extremely hard and so I only took one shower
Stayed 2 nights in Dec 2025

10/10 Excellent

NIA, ROSWELL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel wonderful stay very clean great pool and staff was very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Santa Ana!
Stayed 1 night in Dec 2025

4/10 Poor

LeGeia

Liked: Cleanliness
We had to take cold showers, water sis not get hot. Also was awakened at 630am by leaf-blowers. The bead was brick hard! Not a pleasant stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashli

Stayed 1 night in Dec 2025

6/10 Okay

Martha

Travelled with family
Liked: Staff & service
Disliked: Amenities
More eat options better dining, the steakhouse is always closed when we go . Room was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2025

10/10 Excellent

PAULA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both questions.
Stayed 1 night in Dec 2025

10/10 Excellent

Patti

Clean quiet nice
Stayed 1 night in Dec 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Checkin was delayed. They could not see I had 2 rooms reserved
Stayed 1 night in Nov 2025