See all properties

Novotel Andorra

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath/hammam
Superior Double Room, 1 Double Bed with Sofa bed | Down duvets, minibar, in-room safe, desk
Sauna, hot tub, Turkish bath/hammam
Exterior
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500
  • Place, Andorra Massage
    ‪3 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪3 min walk‬
  • Place, Placa del Poble
    ‪6 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Down duvets, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room With One Double Bed And One Sofabed

  • Sleeps 2

Standard Room With Double Bed

  • Sleeps 2

Similar properties

Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Mercure Andorra
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, 321 reviews
The price is CHF 103
includes taxes & fees
1 Feb - 2 Feb
Mercure Andorra

About this property

Novotel Andorra

Family-friendly hotel with full-service spa and health club
This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Novotel Andorra offers 102 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Andorra la Vella hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
During your stay at Novotel Andorra, you're just a quick walk from Pyrenees Andorra Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 10-minute walk of Pyrenees Andorra Shopping Centre and Placa del Poble
  • Pets welcome for a fee
Novotel Andorra offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4327 square feet (402 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the family-friendly Novotel Andorra. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Andorra la Vella hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
La Brasserie – This café only serves breakfast.
EL GRILL – This restaurant serves breakfast, lunch and dinner.
EL JARDI – This restaurant serves breakfast and dinner.
Bar-Cafeteria – This café only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Novotel Andorra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 789 reviews
Rating 8 - Good. 339 out of 789 reviews
Rating 6 - Okay. 92 out of 789 reviews
Rating 4 - Poor. 27 out of 789 reviews
Rating 2 - Terrible. 13 out of 789 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

abdulwahab

Disliked: Staff & service, property conditions & facilities
Unhelpfull staff , bed is uncomfortable
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yek Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Lisset

Stayed 7 nights in Jun 2025

10/10 Excellent

Hasmukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreea

Stayed 1 night in Apr 2025

6/10 Okay

Sandro

Stayed 1 night in Dec 2024

8/10 Good

Jonathan, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024

6/10 Okay

Sylvia

Travelled with family and small children, Travelled with pets
Disliked: Staff & service
The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

8/10 Good

Fabrizio

Stayed 1 night in Aug 2024

10/10 Excellent

António, Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Narendran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of shopping district
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Travelled with family
Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is always a reliable option. I’m glad they are all over the world.
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day in Andorra.

We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023