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Meliá Isla Canela

4.0 star property

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Experience the elegant atmosphere of this beautifully lit room, featuring a decorative iron fence and comfortable seating areas.
Stunning hotel with a traditional facade, featuring multiple balconies and a central courtyard with palm trees and columns.
Enjoy breathtaking views of the sea from this balcony with a table and two chairs.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas, with a serene ocean view.
Relax by the large pool surrounded by sun loungers and umbrellas, with a lifeguard tower nearby for added safety.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Parking available
  • All-inclusive

Explore the area

Map
Avenida de la Mojarra s/n, Ayamonte, Huelva, 21409
  • Isla Canela Marina
    ‪3 min walk‬
  • Isla Canela Golf Course
    ‪9 min drive‬
  • Central Beach
    ‪20 min drive‬

Room options

View all photos for The Level, Sea View

The Level, Sea View | Minibar, in-room safe, blackout curtains, soundproofing

The Level, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, Sea View (2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Connecting Rooms, Sea View (2+2)

  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Connecting Rooms, Sea View (4AD)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Connecting Rooms, Sea View (4AD)

  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for The Level, Room

Minibar, in-room safe, blackout curtains, soundproofing

The Level, Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for The Level, Premium Room, Sea View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, bidet

The Level, Premium Room, Sea View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms, Sea View (Premium, 2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Connecting Rooms, Sea View (Premium, 2+2)

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Connecting Rooms, Sea View (Premium)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Connecting Rooms, Sea View (Premium)

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room

  • 26 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Melia Room, Sea View

Melia Room, Sea View | View from room

Melia Room, Sea View

  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for The Level, Suite, Sea View

Minibar, in-room safe, blackout curtains, soundproofing

The Level, Suite, Sea View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room, Sea View (2+1)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Sea View (2+1)

  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+1)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room (2+1)

  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room (2+2)

  • 29 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Sea View (The Level, 2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Sea View (The Level, 2+2)

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite The Level

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite The Level

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room, Sea View (2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Sea View (2+2)

  • 29 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Level, Suite, Sea View (2+2)

Minibar, in-room safe, blackout curtains, soundproofing

The Level, Suite, Sea View (2+2)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room (with Views)

Premium Room (with Views) | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room (with Views)

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room, Sea View (The Level, 3AD)

Minibar, in-room safe, blackout curtains, soundproofing

Family Room, Sea View (The Level, 3AD)

  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level, Executive Suite, Sea View

The Level, Executive Suite, Sea View | View from room

The Level, Executive Suite, Sea View

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Level, Junior Suite, Sea View

Minibar, in-room safe, blackout curtains, soundproofing

The Level, Junior Suite, Sea View

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium The Level Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Premium The Level Sea View

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Junior Suite The Level Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite The Level Sea View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Family Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Family Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, blackout curtains, soundproofing

Family Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for DOBLE GRAND PREMIUM THE LEVEL

Minibar, in-room safe, blackout curtains, soundproofing

DOBLE GRAND PREMIUM THE LEVEL

  • Sleeps 4
  • 2 Double Beds

View all photos for Melia Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium

Minibar, in-room safe, blackout curtains, soundproofing

Premium

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Double Room with Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Premium Double Room with Sea View

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for The Level With Sea View

Minibar, in-room safe, blackout curtains, soundproofing

The Level With Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Connected Family Premium Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Connected Family Premium Sea View

  • Sleeps 4
  • 2 Single Beds

View all photos for Connected Family Room Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Connected Family Room Sea View

  • Sleeps 4
  • 2 Single Beds

View all photos for Family The Level Sea View

Minibar, in-room safe, blackout curtains, soundproofing

Family The Level Sea View

  • Sleeps 3
  • 2 Single Beds

The Level Room

  • Sleeps 2
  • 2 Single Beds

Premium With Views

  • Sleeps 2
  • 2 Single Beds

Similar properties

Relax by the pool surrounded by palm trees and sun loungers.

Barceló Isla Canela

  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (146)
The price is CHF 313
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Barceló Isla Canela

About this property

Meliá Isla Canela

Family-friendly beachfront location with outdoor pool
Catch some rays at the beach or spend the day relaxing at Meliá Isla Canela's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Meliá Isla Canela offers 358 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Ayamonte hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Meliá Isla Canela, you're just a quick walk from Playa de Los Haraganes. Enjoy features like free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Enjoy Mediterranean cuisine at Restaurante Mosaico, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 2.4 mi (3.9 km) from Central Beach and 3.9 mi (6.2 km) from Isla Canela Golf Course
  • Airport shuttle service available for a fee
Some rates at Meliá Isla Canela are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Meliá Isla Canela such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This eco-certified hotel also offers a children's pool, outdoor tennis courts and a health club. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ayamonte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Restaurante Mosaico – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Pool Bar Los Esteros – Overlooking the pool, this coffee shop specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
La Punta Lounge-Bar – On-site bar. Open daily.
Las Marismas Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Meliá Isla Canela are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Parking on site (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Punta Lounge-Bar
  • Las Marismas Lobby Bar
  • Pool Bar Los Esteros
  • Restaurante Mosaico

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • On a river
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between 30 October and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 19 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Meliá Atlántico Isla Canela Ayamonte
Meliá Atlántico Isla Canela Hotel
Meliá Atlántico Isla Canela Hotel Ayamonte
Riu Atlantico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel
Meliá Isla Canela Ayamonte
Melia Atlántico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel Ayamonte

Meliá Isla Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 86 reviews
Rating 8 - Good. 35 out of 86 reviews
Rating 6 - Okay. 6 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo
Stayed 4 nights in Oct 2021

4/10 Poor

Robin

Liked: Room comfort
Disliked: Staff & service

Could do so much better

Hotel had lots of potential but sadly not realised. At check-in they wanted the paper "voucher" which we did not have as it was booked while "in transit" but eventually they linked our e-mail confirmation to their system so that they could print it out - all a bit of a faff in 21st century. The room was pleasant with a limited sea view from the balcony. On the first day there was a bottle of water supplied for tea/coffee making but this was not replenished on the second day. A water mark left by a glass on the desk surface wasn't cleaned away, yet I was able to remove it with a tissue and some water! The food at the evening buffet was plentiful and choice was good but everything that should have been hot was lukewarm at best which detracted from the experience and the staff in the restaurant good benefit from some "charm schooling". Breakfast could have been very good but again eggs, omelettes, pancakes were cooked in batches and left to go cold - no wonder there is a microwave in the buffet area - it may have originally been for reheating baby food but sadly it was the only way to make the food palatable. A fire alarm went off one afternoon while we were there and when we reported to reception and asked if it was a drill the receptionist just smiled saying "I know the alarm is ringing!" We stayed in the low season and most other guests seemed to be on golfing breaks, but the hotel itself could do so much better as the facilities are there but service needs improving.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very relaxed vibe and was perfectly positioned for the award winning beach
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay, loved the pools and excellent food. Would love to stay again
Stayed 2 nights in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Meliá Atlántico - Isla Canela

Amazing hotel and beautiful area. Food, service and value for money excellent.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel is in a very good position close to the beach in Isla Canela. We had a superior room on the 4th floor with a good view of the sea. The room size was ok but not spacious as was the balcony, however it was very clean. Room facilities for a 4 star hotel were poor - no dressing gowns, no hotel information folder, soap shampoo etc in wall dispensers and little else. The breakfast buffet was very good with plenty of choice, we didn't have dinner at the hotel as we prefer to eat at local restaurants as it is usually better and less expensive than hotel buffets. There is an Italian restuarant in the hotel but no other choice. Bar drinks were reasonably priced but service was very slow at times. The pool and outside areas are nice and well maintained. Overall we enjoyed our stay but felt that one week was long enough.
Stayed 7 nights in May 2019

10/10 Excellent

Jill Headon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visited

Our seventh visit to The Melia Atlantico - it didn't disappoint but not sure what 'The Level' is trying to provide other than a them and us situation. A great place for a holiday if you aren't expecting lots of shops and entertainment. Fabulous beach which is never crowded. Some good bars and restaurants around the marina and short bus ride to Ayamont. Worth a visit.
Stayed 10 nights in Sep 2018

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to relax by the sea ...

Good facilities , good location , good food . Just what was needed to charge the batteries
Stayed 3 nights in Oct 2018

10/10 Excellent

sandra, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing beach break

Staff very friendly was given an upgrade to seaview room . Lovely room well equipped Very good breakfast serving cava in the morning plenty of sun loungers very friendly staff lots of activities to join do yoga Pilates etc. Good food in the restaurant though a bit chaotic and canteen like . Would be good if they had a separate one to eat in lovely beach area everything very clean would recommend
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel and place

Our second stay in the hotel. It was just as lovely as we remembered. The food was good and there are lots of restaurants and bars within a five minute walk. The beach was to be seen to be believed. It is the most relaxing, beautiful place. We will definitely be back.
Stayed 10 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Pretty Hotel but Bad Service

Hotel is nice and activities for all ages. Hotel Staff are not very helpful and slow service. Only one restaurant other than the buffet and it's the same menu as room service. Prepare to disconnect cause Wifi is terrible and cell coverage is low. Better options in nearby islands.
Stayed 1 night in Jun 2017

8/10 Good

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer holiday

Lovely relaxing beach/pool holiday.
Stayed 3 nights in Jun 2017

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The staff is very nice! Very good buffet! Great location

8/10 Good

J, South London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

We stayed there for a week in mid September 2016 on an all inclusive basis. We chose to pay extra for a premium room and were very glad, for the interesting view from the balcony towards Isla Cristina. The staff were all very hard working, efficient, helpful and friendly. There was always a good selection available on the buffet, whatever time we ate. There are a few local bars and restaurants within easy walking distance of the hotel if you fancy a change of environment from time to time.

8/10 Good

gm, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great hotel but pricy and noisy!

Nice pool, by the ocean but very noisy and busy! Only one place to eat which look like a cafeteria! There must be better place to spend your money in the area!

10/10 Excellent

MARCEANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jayne, Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

We travelled down to meet friends who were on a Thomson holiday .we live in Spain and it was a 4 hour journey but was worth it. Staff were welcoming , hotel was lovely x

8/10 Good

Cath, Cwmbran, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities

Ideal beach front location

The hotel is situated on the tip of Isla Canela within a short walk from a really picturesque beach and harbour entrance. The hotel itself is modern with excellent amentities and generally, very pleasant, efficient staff. Overall, a very enjoyable stay. One criticism would be the cost of wi-fi access, which at 14 euros per day, is from my experience of other hotels of this standard, usually must cheaper or made available free to guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia magnífica

Nuestra experiencia ha sido estupenda, nos ha encantado, tanto el hotel como su personal encantador.
Stayed 2 nights in Apr 2023

4/10 Poor

Maria Rocio

10/10 Excellent

Vicente Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en si es fantástico y el trato exquisito
Stayed 7 nights in Oct 2022

8/10 Good

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

4/10 Poor

Marija

Disliked: Amenities, property conditions & facilities
Pictures are misleading. My room had no view to the sea/ocean. Food and its presentation was poor, no attention to detail. Also had questions prior to my stay, but no one got back to me. Spa is not really a Spa, only indoor pool. There are massages/treatments availble.
Stayed 6 nights in Aug 2022