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b_smart motel Basel

2.0 star property

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Photo gallery for b_smart motel Basel

Reception
Junior Suite, Multiple Beds | Living area | 40-inch flat-screen TV with cable channels, TV
Breakfast buffet
Front of property
Standard Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
Küchengasse 13, Basel, 4051
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Comfort Double or Twin Room, 2 Single Beds

Comfort Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Comfort Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, Multiple Beds

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

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About this property

b_smart motel Basel

Express check-in, express check-out and a front desk safe are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Housekeeping is available on request.
B_smart motel Basel offers 18 accommodations with laptop-compatible safes and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at b_smart motel Basel, you're just a quick walk from Via Gottardo.
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Via Gottardo and 3 minutes on foot from BIS Tower
  • Dogs welcome for a fee
As a guest of b_smart motel Basel, you'll find multilingual staff, express check-in, and express check-out. B_smart motel Basel also features a front desk safe and a lift. The front desk is open around the clock.

This Basel hotel is smoke free.

Property amenities

Parking and transport

  • Offsite parking; discounts available
  • Onsite parking available only on request

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

b smart motel Basel
Helvetia Basel
b smart motel
b smart Basel
Hotel Helvetia Basel
b_smart motel
b_smart motel Basel Hotel
b_smart motel Basel Basel
b_smart motel Basel Hotel Basel

b_smart motel Basel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 190 reviews
Rating 8 - Good. 88 out of 190 reviews
Rating 6 - Okay. 32 out of 190 reviews
Rating 4 - Poor. 17 out of 190 reviews
Rating 2 - Terrible. 14 out of 190 reviews

8.4/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Alessio

Stayed 3 nights in Jan 2026

8/10 Good

Yan

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great location and complementary coffee. Comfy beds
Stayed 1 night in Jan 2026

6/10 Okay

Allen C

Disliked: Property conditions & facilities
I feel this place is overpriced. It is dated at a poor condition. Not very clean. Very loud. You can hear your neighbors using their bathrooms, for example. This place rates high for a convenience, but otherwise I would pass. I think you can get better value for your money elsewhere.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Weng Kay

Travelled with group
Liked: Cleanliness
Easy self check-in. Simple rooms with ample amenities that is most importantly clean. Location was great as it is near to the train station and yet not noisy or unsafe. There is a small convenience store just next to it. The only inconvenience was there was no kettle in the room so you have to go downstairs' to dispense hot water. Since there are no staff in operation - be prepared to store your luggage at the train station if you arrive too early
Stayed 2 nights in Oct 2025

6/10 Okay

Jacinta

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No contact information in room if you had any questions. The QR code didnt work. Baselcard (free public transport) which ALL Basel hotel rooms are entitled to, were not issued until 8 hours after we had to email and ask for them. Only 1 Euro power socket in the entire room. Property was clean and had free tea and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sara

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Stayed 1 night in Mar 2025

2/10 Terrible

Sheung Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Stayed 1 night in May 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Stayed 1 night in Nov 2023

2/10 Terrible

Claudia

Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Noise Noise Noise

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Stayed 1 night in Aug 2022

2/10 Terrible

Iris, Scottsdale

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
Stayed 1 night in Aug 2022

4/10 Poor

Robert

Stayed 1 night in Aug 2022

8/10 Good

Kavita

Stayed 1 night in Jun 2022

10/10 Excellent

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

holya

Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

melya

Stayed 1 night in May 2022

8/10 Good

Derrick

Stayed 1 night in May 2022

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Stayed 3 nights in Apr 2022

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities
Self service difficult to figure out, no internet access ... breakfast is Musli
Stayed 1 night in Jan 2022