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Heritage Le Telfair Golf & Wellness Resort

5.0 star property
VIP Access

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Photo gallery for Heritage Le Telfair Golf & Wellness Resort

Outdoor pool, pool umbrellas, pool loungers
Lobby lounge
Turkish bath/hammam, body treatments, facials, 8 treatment rooms
Outdoor pool, pool umbrellas, pool loungers
Lobby lounge

Popular amenities

  • All-inclusive
  • Hot tub
  • Bar
  • Parking included
  • Housekeeping

Explore the area

Map
Coastal Road, Bel Ombre, Bel Ombre
  • Heritage Golf Club
    ‪5 min walk‬
  • Bel Ombre Beach
  • Black River Gorges National Park
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, Beachfront (Adult Only)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Beachfront (Adult Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite, Sea View (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Senior Suite, Sea View (Adults Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Beachfront (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Junior Suite, Beachfront (Adults Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Sea View (Adults Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Seaview Suite

In-room safe, desk, laptop workspace, free WiFi

Deluxe Seaview Suite

7.0 out of 10
Good
(2 reviews)
  • 62 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Beachfront

In-room safe, desk, laptop workspace, free WiFi

Junior Suite Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite Sea View

In-room safe, desk, laptop workspace, free WiFi

Senior Suite Sea View

  • 81 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite (Kids Included)

Balcony view

Deluxe Suite (Kids Included)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Beachfront (Kids Included)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Beachfront (Kids Included)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Balcony view

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Garden View

In-room safe, desk, laptop workspace, free WiFi

Junior Suite Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Suite Beach Front

Ocean Suite Beach Front | In-room safe, desk, laptop workspace, free WiFi

Ocean Suite Beach Front

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Beachfront Suite

In-room safe, desk, laptop workspace, free WiFi

Deluxe Beachfront Suite

  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite Garden View

Balcony view

Senior Suite Garden View

  • 81 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View (Kids Included)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Sea View (Kids Included)

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Heritage Le Telfair Golf & Wellness Resort

Luxury resort on the beach, with outdoor pool
Pamper yourself with a visit to Heritage Le Telfair Golf & Wellness Resort's full-service spa, practise your swing on the golf course or catch some rays at the beach.
Heritage Le Telfair Golf & Wellness Resort offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course. 2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seven Colours Spa has 8 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Heritage Le Telfair Golf & Wellness Resort. During your stay, you're just a quick walk from Heritage Golf Club. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at ANNABELLAS, a brasserie with garden views
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with facials, massages or body treatments at Seven Colours Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Within a 15-minute walk of Heritage Golf Club and Bel Ombre Beach
  • Airport shuttle service available for a fee
Some rates at Heritage Le Telfair Golf & Wellness Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Heritage Le Telfair Golf & Wellness Resort offers its guests a full-service spa, a golf course, and 2 hot tubs. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a fitness centre, and a sauna are also featured at the luxury Heritage Le Telfair Golf & Wellness Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bel Ombre resort.

ANNABELLAS – Overlooking the garden, this brasserie serves breakfast and dinner.
GINJA – This beachfront fine-dining restaurant specialises in Pan-Asian cuisine and serves lunch and dinner. Reservations are required. Open daily.
LE PALMIER – This beach restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
HERITAGE LE CHATEAU – Overlooking the golf course and garden, this fine-dining restaurant only serves dinner. Reservations are required. Open selected days.
HERITAGE C BEACH CLUB – This beachfront buffet restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Heritage Le Telfair Golf & Wellness Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • ANNABELLAS
  • GINJA
  • HERITAGE C BEACH CLUB
  • HERITAGE LE CHATEAU
  • LE PALMIER

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Heritage Le Telfair Golf & Wellness Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Heritage Le Telfair Golf & Wellness Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number C07063584

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Telfair
Heritage Telfair Golf
Heritage Telfair Golf Bel Ombre
Heritage Telfair Golf Resort
Heritage Telfair Golf Resort Bel Ombre
Heritage Le Telfair Golf & Spa Resort Mauritius/Bel Ombre
Heritage Le Telfair Golf And Spa Resort
Heritage Le Telfair Golf Hotel Bel Ombre
Hotel Le Telfair
Le Telfair Hotel
Heritage Telfair Golf Wellness Resort Bel Ombre
Heritage Telfair Golf Wellness Resort
Heritage Telfair Golf Wellness Bel Ombre
Heritage Telfair Golf Wellness
Heritage Le Telfair Golf Wellness Resort
Heritage Telfair Wellness
Heritage Le Telfair & Wellness
Heritage Le Telfair Golf & Wellness Resort Resort
Heritage Le Telfair Golf & Wellness Resort Bel Ombre
Heritage Le Telfair Golf & Wellness Resort Resort Bel Ombre

Heritage Le Telfair Golf & Wellness Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 235 reviews
Rating 8 - Good. 42 out of 235 reviews
Rating 6 - Okay. 13 out of 235 reviews
Rating 4 - Poor. 6 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great two weeks here at Le Telfair. Spa facilities were excellent. I have enjoyed the best massage and reiki treatments. Staff here work hard and are always friendly and helpful. We have loved it.
Stayed 14 nights in Mar 2025

2/10 Terrible

Giuliana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I wrote ahead of time with the request of a room in a quiet area. Request was completely ignored, they assigned one just next to the main restaurant. We asked to be moved, but final room was next to the kitchen. As we do not use WhattsApp, they could not give us right away the program of the activities. Our resident host, after several reminders and complaints, provided us with a printed version only 3 DAYS after. The service at the main restaurant was chaotic, rude, and felt like a hostel service with waiters just hanging around watching their phones and leaving guests to remove their empty plates to go on with their meal. The beach is very windy. On the side of the C Club restaurant, the towels they give to guest are in the worst conditions and have to be returned by 5PM. The worst part is that after the dinner at one of the restaurants of the Le Telfair (we were in half board and ate and drank only at at the property) of the 3rd night I got food poisoning. The next day I was feeling so bad (emesis, diarrhea, besides fever, we had to call in the hotel doctor, who diagnosed ACUTE GRASTROENTERITIS, gave me an injection and prescribed several me medicaments. The hotel - besides lifting two days meal cost for one person from the final bill (which moreover was wrong with charges of food we did not consume and which did not lifted the costs of two dree drinks as by booking) - has denied any responsibility and refused to pay any compensation.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations
Stayed 7 nights in Nov 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with adults only pool and dining areas.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome from my host Alan who was able to organise my golf, dinner bookings and other excursions very effectively. Excellent ambassador for the hotel - always on hand if anything was required: The hotel itself was excellent-exceeded my expectations and even the style and layout help you to switch off and lift your spirits. The beachfront junior suite was a perfect choice tor accommodation: I thoroughly enjoyed my week here. A peaceful, beachfront locations with plenty of activities on offer and excellent food and wine to enjoy. Would recommend a stay at Le Telfair to friends and family and encourage them to make good use of the golf while they are here.
Stayed 7 nights in Sep 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Liked: Cleanliness, amenities
Disliked: Staff & service
Lack of staff hospitality training. It could be a great hotel but due to Mauritian society staff tend to prioritise white clientele over people of colour. The chateau food was not great. Very poor service and average food. Food was generally quite salty and of average/poor quality in most of the restaurants.
Stayed 4 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality was exceptional. Property is beautiful, nice beach and great food options
Stayed 8 nights in Jun 2024

10/10 Excellent

Sanjay, Carlsbad

Liked: Cleanliness, staff & service, amenities
Beautiful resort in a great natural setting!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenana Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing beach. Best service, kids club is amazing and made our trip. Definitely recommend to stay here whe you are in Mauritius.

10/10 Excellent

Manchandan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time with our two children at Heritage Le Telfair. Kids club and babysitting services were great. We managed to get an evening to ourselves at the adults only Indian restaurant where chef Harry Singh cooked up a delicious meal. Having Josh as our personal butler was fantastic, he ensured our every request was fulfilled without delay. Service in the restaurants and around the pool became a little slow as the resort became busier, so that could be an area for improvement.
Stayed 9 nights in Mar 2024

4/10 Poor

Geoffrey

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.
Stayed 7 nights in Feb 2024

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymooners

One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you
Stayed 4 nights in Jan 2024

10/10 Excellent

Emma Charlotte

Travelled with partner
Incredible stay for our honeymoon
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to relax

Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.
Stayed 5 nights in Oct 2023

10/10 Excellent

Champa

Liked: Amenities
The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room
Stayed 9 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Vicram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.
Stayed 5 nights in Jun 2023

10/10 Excellent

J&J

Stayed 4 nights in Jun 2023

4/10 Poor

Rahul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Too much hassle - pretentious

It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P
Stayed 5 nights in May 2023

6/10 Okay

Kalesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Hotel, Not So Great Staff

The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.
Stayed 2 nights in May 2023