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NH Brussels Grand Place Arenberg

4.0 star property

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Photo gallery for NH Brussels Grand Place Arenberg

Exterior
Superior Room | In-room safe, desk, soundproofing, free cots/infant beds
Daily buffet breakfast for a fee
Meeting facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
15 Rue D Assaut, Brussels, 1000
  • Place, Galeries Royales Saint-Hubert
    â€Ș1 min walk‬
  • Place, La Grand Place
    â€Ș6 min walk‬
  • Place, Brussels City Hall
    â€Ș6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    â€Ș17 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free cots/infant beds

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite (Extra Bed 2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Extra Bed 3 adults)

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite (Extra Bed 3 adults)

8.0 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Novotel Brussels off Grand'Place
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is CHF 132
includes taxes & fees
21 Jun - 22 Jun
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About this property

NH Brussels Grand Place Arenberg

Along with a fitness centre, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
NH Brussels Grand Place Arenberg offers 155 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Brussels Grand Place Arenberg. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and 3 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at NH Brussels Grand Place Arenberg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Brussels hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 16 to 21.90 per person
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 21.90 per person
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Arenberg Hotel
NH Grand Place Arenberg
NH Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg
Nh Grand Place Arenberg Hotel Brussels
Arenberg
Nh Brussels Arenberg Brussels
NH Brussels Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg Brussels
NH Brussels Grand Place Arenberg Hotel Brussels

NH Brussels Grand Place Arenberg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 1001 reviews
Rating 8 - Good. 410 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nataliya

Stayed 1 night in Feb 2026

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities
Room at the back of the hotel was clean, nice and cozy. Good double bed. Airconditioning and/or fans outside were very very noisy. We had to keep the window shut because of that. If the noise was not so loud we would have rated the room with a 4.
Stayed 1 night in Feb 2026

6/10 Okay

Harry

Stayed 1 night in Feb 2026

4/10 Poor

Leila

Liked: Cleanliness
Disliked: Staff & service
A very mixed experience. We arrived at 11am and were greeted by a lovely lady on reception who allowed my brother and his wife to check in early and even gave them complimentary breakfast, which was a great start. However, when my wife and I returned at the official check-in time of 3pm, we were told by a man on reception that our room wasn’t ready. We weren’t able to check in until after 4pm. When we politely asked for the same complimentary breakfast as a gesture of goodwill, he refused and seemed flustered, and his superior had to step in to offer breakfast and two drinks. Later that evening, the same man was rude and dismissive when we tried to use our drink vouchers. He told us there was no bar, refused to offer alternatives, and reluctantly gave us a single small can of Stella Artois. His attitude was patronising and unwelcoming. In contrast, the lady from earlier remained kind and helpful throughout. Unfortunately, the inconsistent service and rude behaviour left us disappointed overall.
Stayed 1 night in Jan 2026

6/10 Okay

Mathew

Liked: Staff & service
Staff were either extremely lovely or rude . I didn't take the lady that checked is in name but she was amazing and super lovely . But all the male staff looked like they wanted to be somewhere else . It was freezing at night and the heating disnt work
Stayed 1 night in Jan 2026

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities
Localização excelente, café da,manhã muito bom, funcionarios muito prestativos e limpeza impecåvel.
Stayed 13 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Staff were incredible, rooms were clean and modern
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel Friendly staff, clean rooms, toiletries provided, fridge, hairdryer, iron & board - perfect location to central station & central square
Stayed 3 nights in Jan 2026

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was a little tired but very clean. Staff were all excellent. Polite and helpful. Have stayed at this hotel before and would stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

6/10 Okay

CESAR

Travelled with family
Liked: Property conditions & facilities
Good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Very clean room! I also loved the option for a free drink to forego cleaning the room daily. Staff was friendly and helpful. Lovely tea selections and amenity options. Would stay here again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Remi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre trÚs sale tache partout sur les meubles et fauteuil serviette trouée
Stayed 2 nights in Dec 2025

4/10 Poor

Shane

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good but room was disgusting, cleanliness is very poor. For the money I would avoid
Stayed 1 night in Dec 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in took ages as my bank card did not work. In the end the staff worked out that I could simply make a bank transfer but I had been in the lobby for an hour by then. The bedroom when I finally got to it was a bit cold. Great breakfast however and I appreciated getting a free drink as a reward for not requesting fresh towels daily.
Stayed 2 nights in Nov 2025

8/10 Good

Gloria

Stayed 2 nights in Dec 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were very welcoming, friendly and helpful. Location was excellent and the reception area was modern and inviting. However unfortunately the 4 star rating is not reflected in the rooms. The room we had 405 was in need of maintenance . The bathroom tiles and grout had black mould in multiple areas in the bathroom.The sink plughole was rusty .the shower screen left a dirt mark on the bath when moved and showed clearly a lack of cleaning for a while. Toilet tiles were cracked and also had grey mould. Several areas were of the paintwork were dirty and chipped. Seat in the room was stained. In general the room felt grubby. We would have asked to move room but we arrived at midnight on day 1 and were too tired and we were only staying 2 nights so did not want to spend the short break arguing about moving rooms Considering the price we paid during the Christmas market period, it certainly was NOT 4star standard. I would not stay in this chain of hotels again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alisa, DORAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Perfect for exploring the city centre. Lots of restaurants nearby. Main attractions are minutes away walking. Staff were welcoming and friendly. I will stay again if in Brussels.
Stayed 1 night in Nov 2025

10/10 Excellent

Yaudel

Stayed 1 night in Aug 2025

6/10 Okay

Alexandre

Disliked: Property conditions & facilities, room comfort
Il manque un peu d’amour cette environnement, dont la porte qui n’avait mĂȘme plus de barrure, pas assurer notre sĂ©curitĂ©
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Friendly and efficient staff, excellent location and my room had an excellent work station and the bed was comfortable, for a brief overnight stay I could not ask for more!
Stayed 1 night in Oct 2025

6/10 Okay

Nathalie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price the hotel was not up to the standard. The elevator was dirty with dark fingerprints in the wall and the floor of the elevator dirty. The bedroom was nice and clean but the shower was so small that once I manage to slip in between the sink and the wall I could not bend to clean my knees. The soap smell weird. The breakfast was great but it started too late for business. 6:30 would have been more appropriated than 7. Time you need to leave to be on time at the airport or at the business office. The people was very kind and service was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a basic hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

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