Called and they said beach was fine- it was not washed away with exposed cable wires. They said pool was open was not. Hard to get towels and bedding. Kicked us out of the hottub 20 minutes early. Did not clean floors during week stay. 2 star. Would have cancelled if they were truthful.
Excellent management and staff focused on making our trip a great experience! Rooms cleaned every day! Which was important due to all the sand. Really A wonderful experience, while at the same time doing careful reconstructions of barrier wall after all the recent rain damage..
Unfortunately storms the prior week devastated what was left of the beach front area.
Workers were moving sand and filling large sand bags during our stay trying to save what was left.
Other than that situation, which was out of the control of the lodge, we had a wonderful stay.
Text communication was outstanding as they checked on us during our stay.
Would definitely go back again!
There was nothing wrong with the accommodations, it was clean and oceanfront. The pictures of the beachfront have not been updated to depict the real oceanfront. There is no beachfront, no way to access it from the property. Large sandbags are in place. DO NOT book a first floor, because the only thing youâll see is the sandbags as a view.
a couple weeks after Hurricane Erinn outer winds put water 4 feet high under the buildings. You cleaned up the sand and water really great and opened up for business right away
First, the view: Extraordinary! Hearing waves a big plus! Second, the beach: useless! Sandbags prevented enjoyment for any but the young and fit. Third,the service: NON EXISTENT! Surprises to learn that WE were the housekeeping staff required to remove and transport all linens and trash to 2 different locations down 4 flights without so much as a bag for laundry by 10 am check out time. At this price point: unacceptable!
Think HE Express type property, but the Atlantic Ocean and a beautiful beach is directly behind! Friendly, helpful staff throughout. Buxton NC area has many food/ attractions/ shops....