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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Exterior detail
Daily continental breakfast (AUD 12.50 per person)
Point of interest
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3

View all photos for King Room

King Room | In-room safe, desk, free WiFi, bed sheets

King Room

7.8 out of 10
Good
(62 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for King Room Plus

King Room Plus | In-room safe, desk, free WiFi, bed sheets

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4

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About this property

Hides Hotel Cairns

Hotel in Cairns, 4-minute walk to Cairns Esplanade
This smoke-free hotel features a meeting room, laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge) and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a meeting room and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Reef Teach and The Cairns Museum
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and a lift.

This 3.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 per cent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 12.50 for adults and from AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Good location. Good staff. Pool was green / out of service. No towels in room. Clean and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Oct 2025

2/10 Terrible

Sayuri

Disliked: Cleanliness, property conditions & facilities
Run-down, unkept, old facility. Attracts loud, rowdy guests who make noise in the hallway in the middle of the night. Papers thin walls.
Stayed 3 nights in Oct 2025

2/10 Terrible

Anthony

Disliked: Staff & service
Was not allowed to check in due to no physical photo ID (stolen wallet), had photo of ID on phone which was accepted at other hotels. No leniency showed by reception, had to find alternative accommodation at 9pm after long day of travel. Attempted to contact manager for refund without success.
Stayed 1 night in Oct 2025

4/10 Poor

Izamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should be considered a 2 star motel or less. The staff at the front are not helpful. If you need reliable WiFi this is NOT the place to stay. The shower and shower curtain had mildew/mold. I saw a roach in my room and you can hear everyone out in the hallway. The hotel owners have done a poor job on renovating this motel. I would not recommend anyone to stay here. I couldn’t wait for my time to end at this hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Shirley

Breakfast was ok
Stayed 2 nights in Oct 2025

8/10 Good

Louis G

?
Stayed 6 nights in Aug 2025

6/10 Okay

Ellie

Disliked: Cleanliness
Lots of mould on the shower curtain, stained towels, stained bed cover, rock hard pillows and bed, thin walls, wifi didn't work.
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Stayed 3 nights in Sep 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After checking-in we went to our room and when we opened the door, it was already occupied and full of rubbish. We informed the reception and they changed our room to one that was clean and empty. The room was okay but there were some issues. The shower head wasn’t screwed in properly so you had to hold the shower head to shower. The wall above the bed was covered in handprints. The aircon had an issue and was incredibly loud so we had to use the fan which was hanging from exposed wires. A very disappointing stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at hides and the second time I haven’t received my $100 bond back very disappointed have rang several times and it’s been 10 days since checking out and they continue to say it takes a few business days not happy
Stayed 4 nights in Sep 2025

8/10 Good

Chrisanthy

Travelled with partner, Travelled with group
Liked: Cleanliness
Location was great. Walking distance to the Esplanade only 10 minutes. Lots of cafes and restaurants around the area. Room is looking a bit tired. Sheets looked old and WIFI was bad as was television. One staff member was not pleasant to deal with but otherwise a good stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lutz

Disliked: Staff & service, property conditions & facilities, room comfort

Basic

just painting the hotel and keep all old run down appliances does not cut it. Aircon was loud (defect) that you can’t run it at night. Door between 2 rooms paper thin. Reception not welcoming. Arrive before 2am and ask if by chance the room is ready, answer “check in at 2” lockers around the corner 6$. Even in the evening looking at you 5m from the glass entry door waiting that you type the door code in instead open the door remotely. No hello or anything. There motto “no fluff” hits it on the head Not to mention no room service within a 3 night stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like that we put the do not disturb sign up and when we came back in the room there was evidence that people had been in there (extra clean towns in the bathroom) when the dirty ones were not removed and husbands fault for leaving his packets of smokes on the table so two packets went missing. But other than that the place is fantastic and in a great location
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Louisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super rude
Stayed 1 night in Aug 2025

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were freindly and helpful. Wifi was not good. Housekeeping was only every 4 days so not great.
Stayed 6 nights in Aug 2025

6/10 Okay

Harold Samuel

Travelled with family, Travelled with partner
Liked: Staff & service
close to everything staff was very friendly would stay there again good price
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Stayed 2 nights in Sep 2025

2/10 Terrible

Diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the city center, but our experience was quite disappointing. During our 6-night stay, the room was never cleaned despite requesting it. The Wi-Fi advertised does not actually work, which also makes the smart TV useless. The bathroom, especially the shower, is in poor condition and needs serious improvement.
Stayed 6 nights in Aug 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

joanne, North Adelaide

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great central location. The room price reflected the condition. Fan was hanging off the ceiling the aircon was hardly working and super noisy so didnt get much sleep. The place is very tired could do with renovations being done but its in a fantastic central location and cheap compared to other hotels so just depends on what you want for your stay. We were happy to be able to walk to everything.
Stayed 1 night in Aug 2025

6/10 Okay

ROBERT, Las Vegas

Disliked: Amenities
A great 'stop through' hotel - nothing very special, but for an overnight it's great! Facilities are a bit 'worn' but are clean. One downside - they do not confirm checkout before coming in to clean rooms!
Stayed 1 night in Aug 2025