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The Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Garden
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • Lake view
  • 35 sq m
  • Sleeps 4

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • Sea view
  • 35 sq m
  • Sleeps 4

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 35 sq m
  • Sleeps 4

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 35 sq m
  • Sleeps 1

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About this property

The Grand Oasis Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at The Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body scrubs or facials at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
  • Local-area shuttle service available for a fee
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included

In-room minibar (all beverages included)

Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Football

Tennis

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis

All Inclusive Oasis

Cancun Grand Oasis

Cancun Grand Oasis All Inclusive

Grand Oasis

Grand Oasis All Inclusive

Grand Oasis Cancun

Grand Oasis Cancun All Inclusive

Oasis All Inclusive

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Grand Oasis Cancun Hotel

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Oasis Grand Cancun

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Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 480 out of 1974 reviews
Rating 8 - Good. 306 out of 1974 reviews
Rating 6 - Okay. 404 out of 1974 reviews
Rating 4 - Poor. 314 out of 1974 reviews
Rating 2 - Terrible. 470 out of 1974 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hugo

Stayed 5 nights in Feb 2026

2/10 Terrible

Janae, Fort Lee

Travelled with family and small children
Disliked: Cleanliness, amenities
Room: The faucets weren’t attached to the countertop in the bathroom. The shower head didn’t exist, it was just a hole spitting out aggressive water. The floors were sticky. Staff: They were the most unfriendly staff I have ever experienced. If you asks for help for something they would just say they can’t do that or just was unwilling. The friendliest staff we experienced was the lifeguard. We were celebrating a birthday and the resort said they offer a free cake for the event but they cannot deliver it to the restaurant. They can only deliver it to the room and they didn’t have a specific time, any time between 5 and 9pm. When the cake finally arrived, it was actually a slice of cake and squished. The saran wrap was so tight, the slice of cake looked like mush. The food was terrible. They served my cousin uncooked chicken.
Stayed 3 nights in Feb 2026

10/10 Excellent

Editha T De

Stayed 5 nights in Jan 2026

6/10 Okay

Eduardo

Stayed 3 nights in Jan 2026

8/10 Good

Peggy Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, close to downtown, biggest complaint was they don't have enough chairs at tbe pool! Room stocking was subpar, no coffee and beer had to ask several times to get it. Your room coffee needs to be improved.
Stayed 7 nights in Feb 2026

6/10 Okay

JOSEPH

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was nice and room service thorough. The elevator situation TERRIBLE. Only one small one working. We were on the 6th floor! The buffets were better than restaurants, a happy surprise. The barista insisted on making Canadianos when I ordered Americanos. The pool and beach nice. Towels excellent.
Stayed 9 nights in Feb 2026

2/10 Terrible

Alexandra Ivette, Brooklyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Kept running out of cups. One place ran out of tortillas for the tacos. None of the bathrooms would have soap to wash hands with. Another time there was no toilet paper in the restroom.
Stayed 4 nights in Feb 2026

2/10 Terrible

Citlalli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. Customer Service was not good 2. Power / lights went off in the room 3. No hot water 4. Food options poor / limited 5. Bedroom amenities such as phone & shower handles did not work
Stayed 3 nights in Feb 2026

4/10 Poor

Ada

Stayed 4 nights in Feb 2026

4/10 Poor

Adwin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The room service took forever. Didn’t let us upgrade to the pyramid (which we didnt know beforehand that there was a higher tier). Separated our group of 9 with our rooms. A few wanted two beds but got one, the two that wanted one bed got two. There are two restaurants that require booking but there were no available spots for a week. We were only here for 5 days so we couldn’t even book either one. Overall a poor experience, if you ever come here make sure you get the pyramid package which we did not know beforehand.
Stayed 4 nights in Feb 2026

4/10 Poor

zuleima

Food was always a miss, the staff were sassy and made rude comments in spanish thinking no one understood. They wouldn't go out of their way to make your experience better.
Stayed 4 nights in Feb 2026

8/10 Good

Elaine

Stayed 4 nights in Jan 2026

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible: noisy, shower was terrible, no vet in bathroom, food was not good front desk staff not nice or helpful. Other staff was fantastic.would not recommend.nit handicap accessible or accessibility friendly. Restrooms at pool and other public restrooms were dirty. You should take them off your site. The rating for it when I booked was high.
Stayed 2 nights in Feb 2026

2/10 Terrible

Michelle, Bismarck

Travelled with partner
Disliked: Cleanliness, amenities
Where to start! False advertising. A lot of the restaurants you have to pay or make a reservation which you can’t make because it is filled. (We were there 1 week and a day and were only able to book one) Food was terrible. Not enough chairs (pool) to accommodate the amount of people. If you want a chair get down at 9am to secure one. No chairs or umbrellas at the beach.
Stayed 8 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 4 nights in Feb 2026

10/10 Excellent

Vishal

Stayed 6 nights in Feb 2026

2/10 Terrible

Emmanuel, Tucson

Travelled with family
Disliked: Amenities, property conditions & facilities
The outside property was ok, food 0/10, room was very very very outdated not dirty but with it being so old it just didn’t feel right. Save your money go elsewhere
Stayed 4 nights in Feb 2026

10/10 Excellent

Alfonso

Stayed 3 nights in Feb 2026

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Horrible hotel the food was really bad
Stayed 5 nights in Feb 2026

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach, nice flowers and well kept lawns. Lota if things to do. Great restaurants.
Stayed 8 nights in Jan 2026

4/10 Poor

Christopher Alan

Stayed 9 nights in Jan 2026

6/10 Okay

Kenzie

Stayed 7 nights in Jan 2026

6/10 Okay

Alfonso

Liked: Cleanliness
No food choices
Stayed 4 nights in Feb 2026

4/10 Poor

Pav

Stayed 1 night in Feb 2026

10/10 Excellent

Cortez

Stayed 5 nights in Jan 2026