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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

Restaurant
Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • Place, BC Forest Discovery Centre
    ‪3 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪2 min drive‬
  • Place, Victoria Harbour
    ‪60 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Room With 2 Queen Beds, Flat Screen Television And High Speed-Non-Smoking

  • Sleeps 4

King Room

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Room Wheelchair Accessible

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

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About this property

Best Western Cowichan Valley Inn

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and a hairdryer. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Cowichan Valley Inn. During your stay, you're just a quick walk from BC Forest Discovery Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from BC Forest Discovery Centre and a 3-minute drive from World's Largest Hockey Stick
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Cowichan Valley Inn offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at Best Western Cowichan Valley Inn. Free self parking is available.

This Duncan hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in hallways
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 880 reviews
Rating 8 - Good. 317 out of 880 reviews
Rating 6 - Okay. 95 out of 880 reviews
Rating 4 - Poor. 32 out of 880 reviews
Rating 2 - Terrible. 29 out of 880 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Property conditions & facilities
Disliked: Staff & service
Check in at 4 pm. Front desk said that was standard in all BW facilities. Checked with BW Customer service and found that was a lie. If one wanted an earlier check in it was an extra $30. Overall, the feeling was financially desperate. A lot of little things said the owner/ franchisee was nickel and dimeing it. Duncan needs competition. At the least the owner and management of this hotel need to check into the BW Northgate in Nanaimo to see what a quality experience looks like. I don't think I will return to this location ecen though i am a loyal BW customer. The lack of consistency between BW locations is very apparent in this location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean Helpful front desk staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great all worked and the staff were super friendly
Stayed 1 night in Oct 2025

8/10 Good

Todd, North Vancouver

Business traveller
Liked: Cleanliness, property conditions & facilities
It was a business trip so the room was good and the bed was comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Blanca Katherinne

Liked: Cleanliness, property conditions & facilities
Nice place in general, just didn't like the person in the reception, as she denied to print the receipt for me.
Stayed 1 night in Oct 2025

10/10 Excellent

William, Langley

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities
Staff was friendly, establishment was clean and we loved the flower board where we could take photos
Stayed 1 night in Oct 2025

8/10 Good

Sherry

Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
No noise at all at night. I had a great sleep. The bed was also comfy.
Stayed 1 night in Oct 2025

6/10 Okay

Hiedi

Travelled with family
Would not allow early check in, Bizarre but fine. Could hear the lounge/karaoke in our room, just put the TV on. Went for breakfast at 9:15, as it ended at 9:30 which is early for a weekend continental, in my opinion. When arrived, I find that the limited amount of food was being cleared already. myself and another guest had to ask for the server to leave until we could get our food. stale cookies, broken toaster a few apples for fruit, multi coloured scrambled eggs, unappealing warm sandwich meat slices, dried up hash browns. Had staff carpet cleaning outside our door early morning. Just an overall unpleasant experience. Not sure I would stay there again, other than for the convenience. Priced for too high for the standard of the room, beakfast, etc.
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet rooms, great bed, great staff
Stayed 2 nights in Oct 2025

8/10 Good

Joell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. The beds are comfortable, and the staff was very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Yuki

Stayed 1 night in Oct 2025

10/10 Excellent

Silviu

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were nice, very clean and a good layout. Restaurant/lounge attached so meals were great. Only cons, no hot tub, pool is outdoor and had one breakfast where the eggs had chunks of onion, wasn't a fan. Other than that it was a great stay!
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Jomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jomin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve breakfast quality
Stayed 1 night in Oct 2025

4/10 Poor

Kennedy

Liked: Staff & service
The bathroom had a gross smell in it even after being cleaned. The other guests were extremely loud and up late.
Stayed 2 nights in Oct 2025

8/10 Good

Sherry

Stayed 1 night in Oct 2025