The restaurant to dine was good and the service great. The breakfast was not the best we had but was good nonetheless.
A big thank you to the staff that was adorable and helpfull.
The room was a good size but I can't understand that they put a "family" room over the bar when they know that the family is staying a saturday night, which is the karaoke night. We were warned about the noise but the bed for our daughter was in front of the window and the music was really really loud. At some point, either you move the "family" room away from the bar OR you isolate the room better.
We asked for a cleaning of the room at some point of our week stay and one towel was stained as well as some sheets. That's not the kind of thing you expect when you pay that price. Yes, it is well placed but I am not sure we would recommend it ou come again.
It's a nice place, but we had a big problem. When we arrived late at night our room that we paid was given to over people, its was an hotel error, it was a mistake on the part of the hotelier who did not check the names of the other people while we had planned for a late arrival; the very kind night guard who did everything to resolve our problem ended up asking the people who were in our room to leave it.. To apologize for this situation after consultation with its director they told us that we will be refunded, Since the we wait and nothing happend now they tell us that we used the room and that we will not have any refund and that we had breakfast. I think that was the minimum that could be done given the disruption. We would have liked the refund promise to be kept. However, the night watchman and the breakfast staff were very pleasant to us.
Ideal location for Alhambra Theatre. Very reasonably priced. Room was clean, modern and comfortable bed.
Only slight complaint, corridor to room was stiflingly hot. No a/c in the room only a small fan. Unable to open the window for fresh air.
But will be back.
Bathroom smelled a little gross, possibly smoke but hard to tell as it was mixed with generic hotel bathroom smell. Room itself was perfectly fine, as was the rest of the hotel. Included breakfast was incredibly good value, and the full English/Scottish breakfast In particular was very tasty. 10 minute walk to the station and 3 minute walk to Tesco. Lovely area (a bit noisy on Friday/Saturday nights but not too bad).
We had a lovely clean room with a super king size bed. Both the breakfast and lunch were superb with good choices on the menu, reasonable priced. Staff were curtious and helpful. Would definitely stay here again.