They appear to have a sophisticated self-check-in system, but when you arrive and try to register, their machines can't find your already paid reservation. To make matters worse, the person at the front desk, who seemed to be a supervisor or manager (I don't remember his name, but he looked Thai or Filipino), served you rudely, as if it were our fault that their system wasn't working. As an extra note, the mattresses are very uncomfortable, and if you choose this hotel for the breakfast, it's not worth paying the extra fee.