Crowne Plaza Hamburg - City Alster by IHG
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Photo gallery for Crowne Plaza Hamburg - City Alster by IHG





Reviews
Popular amenities
- Bar
- Gym
- Parking available
- 24/7 front desk
- Air conditioning
Explore the area

- Hamburg City HallPlace, Hamburg City Hall3 min drive
- Miniatur WunderlandPlace, Miniatur Wunderland4 min drive
- Elbe Philharmonic HallPlace, Elbe Philharmonic Hall5 min drive
- Hamburg (HAM)Airport, Hamburg (HAM)12 min drive
Room options
View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed
- 35 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 King Bed (Alster View)

Standard Room, 1 King Bed (Alster View)
- 21 sq m
- Partial lake view
- Sleeps 2
- 1 King Bed
View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed
- 24 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed
- 19 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds
- 22 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Standard Room

Standard Room
- 22 sq m
- Sleeps 2
- 1 Single Bed
View all photos for Premium Room, 1 King Bed (Alster View)

Premium Room, 1 King Bed (Alster View)
- Partial lake view
- Sleeps 2
- 1 King Bed
View all photos for Premium Room, 1 King Bed (Family Room)

Premium Room, 1 King Bed (Family Room)
- Sleeps 3
- 1 King Bed
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About this property
Crowne Plaza Hamburg - City Alster by IHG
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Free Wi-Fi (speed: 50+ Mbps)
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Buffet breakfast served daily for a fee
- Self-parking available for a fee
- Services include dry cleaning/laundry, a concierge and tour or ticket assistance
- On-site recreation includes a 24-hour gym
- Just a 5-minute drive from Hamburg City Hall and a few minutes from Hamburg Messe and Congress
- Dogs welcome for a fee
- Pet-friendly amenities are available, including food and water bowls
This 4.5-star Hamburg hotel is smoke free.
Awards and affiliations
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Height restrictions apply for on-site parking
- Offsite parking available (EUR 29 per night)
- Street parking available
- Secured, covered parking on site (EUR 29 per night)
- Wheelchair-accessible parking and van parking available
Food and drink
- Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28.50 per person
- A bar/lounge
- A restaurant
- Couples/private dining
- Snack bar/deli
Restaurants on site
- The Plaza
- The Restaurant
Things to do
- 24-hour health club
- Billiards/pool table
Family friendly
- In-room cot
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- 5,651 square feet of conference space
- 9 meeting rooms
Outdoors
- On the waterfront
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Area rugs in room
- Handrails in stairways (100 centimetre high)
- Hardwood flooring in room
- Lift (100 centimetre wide door)
- Smooth flooring in public areas
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk (99 centimetre high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- 1 building
- 7 floors
- At least 80% lighting from LEDs
- Banquet hall
- Biodegradable drinking straws available
- Built in 1987
- Comprehensive food waste policy
- Comprehensive recycling policy
- Locally-owned and organised tours and activities
- No plastic drinking straws
- Renovated entire property - November 2019
- Smoke-free property
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free cot
- Hypo-allergenic bedding
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 42-inch TV with satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Desk chair
- Energy-saving switches in guestrooms
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
- Water-efficient toilets
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
- Pets: EUR 15 per pet, per night
- Only dogs are allowed
- Food and water bowls are available Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.57 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately EUR 28.50 per person
- Covered self-parking fee: EUR 29 per night
- Nearby parking fee: EUR 29 per night
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).