Sheraton Hamilton Hotel

3.5 star property

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Interior
Property video
Reception
Executive lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, Art Gallery of Hamilton
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed, City View (Fireplace)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Hamilton Hotel

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from TD Coliseum. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Art Gallery of Hamilton and Hamilton Convention Centre
  • Dogs welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This 3.5-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
LOFT Lounge – This bar only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17.95 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults and CAD 12 to 17 for children
  • Covered self-parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1071 reviews
Rating 8 - Good. 237 out of 1071 reviews
Rating 6 - Okay. 67 out of 1071 reviews
Rating 4 - Poor. 30 out of 1071 reviews
Rating 2 - Terrible. 29 out of 1071 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rachel

Liked: Staff & service
Stayed 1 night in Nov 2025

8/10 Good

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Zaheer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited choices Not at par with Sheraton standard
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were conveniently located and accessable. Elevators were very efficient and quiet. Staff extremely helpful and friendly. Very good location vis a vis the TD Centre. Easy to reach from major highways..
Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

6/10 Okay

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 staff members we interacted with were very friendly and helpful. From check-in, concierge, and maintenance; all were very sincere and made us feel very welcome. We did not order breakfast so we’re unable to comment on that. We stayed at this Sheraton to see Paul McCartney at the TD Coliseum and would definitely stay here again the next time we’re in Hamilton!
Stayed 1 night in Nov 2025

8/10 Good

HARLEEN

Stayed 1 night in Nov 2025

6/10 Okay

scott

Stayed 5 nights in Nov 2025

10/10 Excellent

Debbi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Staff as well. we had a club room. Went to it an hour before it closed for breakfast but had to wait about 15 minutes for more food most was gone. Eggs , bacon, sausage etc. Only complaint
Stayed 1 night in Nov 2025

8/10 Good

Kelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly. Room was fine, some attention to cleanliness in the tub area would be good and a lot of the furniture was showing wear.
Stayed 1 night in Nov 2025

10/10 Excellent

Devanjith

Stayed 1 night in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the hotel was and accessible to everything
Stayed 3 nights in Nov 2025

6/10 Okay

Cassie

Stayed 1 night in Nov 2025

10/10 Excellent

paul

Stayed 1 night in Nov 2025

10/10 Excellent

amna, new york

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Rita

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Breakfast for 10 dollars was great and almost enough for 2. Great place to stay if you want to go to the RBG, 10 minutes bus trip from hotel. The mall connected to the hotel is also convenient.
Stayed 1 night in Oct 2025

8/10 Good

Kwame

Stayed 1 night in Nov 2025

8/10 Good

Gabrielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very lovely and helped me with changing my room to a two bed which was accommodating of her.
Stayed 1 night in Oct 2025

10/10 Excellent

Jelly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, comfortable room and hotel.Beds were so comfortable and you couldn't walk away hungry after breakfast.Staff so pleasant and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Michael, Vancouver

Liked: Cleanliness, staff & service
For the cost, it’s a well located and clean hotel.
Stayed 1 night in Oct 2025