Sheraton Hamilton Hotel

3.5 star property

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Interior
Property video
Executive lounge
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, Art Gallery of Hamilton
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(81 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(13 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Club Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, City View (Fireplace)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Sheraton Hamilton Hotel

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from TD Coliseum. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Art Gallery of Hamilton and Hamilton Convention Centre
  • Dogs welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This 3.5-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
LOFT Lounge – This bar only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17.95 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults and CAD 12 to 17 for children
  • Covered self-parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 774 out of 1184 reviews
Rating 8 - Good. 277 out of 1184 reviews
Rating 6 - Okay. 70 out of 1184 reviews
Rating 4 - Poor. 32 out of 1184 reviews
Rating 2 - Terrible. 31 out of 1184 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel! Great room! Restaurant was also tasty!!
Stayed 1 night in Feb 2026

10/10 Excellent

joseph

Stayed 1 night in Feb 2026

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2026

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, amenities
Great room, straightdorward. Excellent staff. Unbeatable location - basically attached to TD Coliseum. If you’re in town for business or for a concert - this is the place to stay.
Stayed 1 night in Feb 2026

8/10 Good

Willow

Stayed 1 night in Feb 2026

10/10 Excellent

Evangelo

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, quick check in.
Stayed 1 night in Feb 2026

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, clean and overall enjoyable stay!
Stayed 1 night in Feb 2026

6/10 Okay

Caryhn, Toronto

Travelled with partner
The room was adequate, but nothing was really exceptional. The view was pretty good. The water pressure in the shower was low and disappointing. We were in a room close to the elevator and found it quite noisy.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was helpful! Perfect location for an event at TD Coliseum- we attended an NLL Toronto Rocks box lacrosse game and it was absolutely perfect.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the breakfast was cold in the morning
Stayed 1 night in Feb 2026

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities
Very pleasant staff. Room was clean. Perfect area for restaurants and events.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

10/10 Excellent

Cindy, Waterloo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room clean, and access to many dining options.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean room, helpful welcoming staff made our stay enjoyable!
Stayed 1 night in Feb 2026

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A bit of a mixed bag. Check-in was tricky. There seem to be many rules on room assignment and VIP status was not recognized. After some sorting, getting toiletries, wi-fi access, and power in the room, everything was good. Was a concert night at the Coliseum and it seemed that the hotel restaurants were overwhelmed. We landed overflow seating, placed an order and our server disappeared. Great location.
Stayed 1 night in Feb 2026

8/10 Good

Kimberly

Stayed 1 night in Feb 2026

6/10 Okay

Christopher Marc

Liked: Cleanliness, property conditions & facilities
The room service call-in option on the room phone during restaurant dinner service was busy for over 2-3 hours, and I just ended up giving up. Guests should be notified about guest services connecting to room service if they're having problems.
Stayed 1 night in Feb 2026

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Very nice clean room, everyone was helpful. Highly recommend.
Stayed 1 night in Feb 2026

8/10 Good

DArcy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm professional staff.
Stayed 1 night in Feb 2026

8/10 Good

David D

Stayed 1 night in Feb 2026

10/10 Excellent

Judy

Staff was very courteous
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Always an amazing stay 😊
Stayed 1 night in Feb 2026

10/10 Excellent

Robert, Corning

Liked: Cleanliness, amenities, property conditions & facilities
Great room great view
Stayed 1 night in Feb 2026

2/10 Terrible

Adam, Hamilton

Liked: Cleanliness
In the middle of the night, about 3am, our smoke detector started beeping for a battery replacement. We called the front desk and was told there was no maintaine workers available. They offered to move us rooms, but at 3am and a cpap system needing to be moved out , it wasn't logical. It drove us crazy and we checked out first thing in the morning.
Stayed 1 night in Feb 2026