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Grande Collection Hotel & Spa

4.0 star property

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Photo gallery for Grande Collection Hotel & Spa

Buffet
View from room
Lobby sitting area
Family Quadruple Room, Balcony | 1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Triple Room (Window)

1 bedroom, minibar, in-room safe, desk

Family Triple Room (Window)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite, City View

Junior Suite, City View | View from room

Junior Suite, City View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grande Suite, Balcony

Grande Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Grande Suite, Balcony

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony | View from room

Family Quadruple Room, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Quadruple Room (Window)

Family Quadruple Room (Window) | 1 bedroom, minibar, in-room safe, desk

Family Quadruple Room (Window)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View | 1 bedroom, minibar, in-room safe, desk

Family Triple Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About this property

Grande Collection Hotel & Spa

Hotel with spa services, 10-minute walk to Hoan Kiem Lake
Along with spa services, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Grande Collection Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Grande Collection Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport pick-up shuttle service available for a fee
As a guest of Grande Collection Hotel & Spa, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Grande Collection Hotel & Spa also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grande Collection Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi

Grande Collection Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 88 reviews
Rating 8 - Good. 24 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarjesh

Travelled with family
Bathroom was not in great shape.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarjesh

Travelled with family
Liked: Amenities
Staff were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nestor Anthony, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of the city. Great staff and the service is topnotch
Stayed 2 nights in Feb 2025

6/10 Okay

Teena

Travelled with family
Liked: Staff & service

Small and dark dark room

The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Stayed 7 nights in May 2024

10/10 Excellent

Trang

Stayed 2 nights in May 2024

10/10 Excellent

sophie

Stayed 3 nights in Mar 2024

6/10 Okay

Steven

Stayed 4 nights in Apr 2024

6/10 Okay

leah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
Stayed 1 night in Mar 2024

8/10 Good

Nair

Stayed 1 night in Jan 2024

10/10 Excellent

Morgyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Stayed 2 nights in Dec 2023

8/10 Good

jaimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean,food good
Stayed 4 nights in Sep 2023

10/10 Excellent

Keng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

KHENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities
- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Alrisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of Hanoi
Stayed 1 night in Apr 2023

8/10 Good

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Stayed 7 nights in Mar 2023

10/10 Excellent

Averynder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable

10/10 Excellent

kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid. Pros- Staff rating: Staff speaks great English Staff was honest Staff was courteous, always greeted me with a smile. Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me. Staff was well trained Well staffed- In peak hours there are like 5 people there ready to check you in. Room: The room was clean, Bed: sheets pillows were clean. They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more. The room had two safes. Included: buffet breakfast Cons- this was solely my experience and just my room. 1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean. 2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion. Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy. Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me. With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility

10/10 Excellent

Terri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Steven

Stayed 1 night in Oct 2022

10/10 Excellent

Honor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Stayed 7 nights in Oct 2022