Struggled to find reception at first but it was in the Mexican cafe next door, staff were attentive, friendly and couldnât do enough for us. First room was lovely, clean, it is a very old quirky building which I love but some may prefer more modern. We went out for the evening and didnât return until 1am - when we found out our TV wasnât working properly, I contacted the number on the info and they sent someone straightaway to sort out and then changed our room - we ended up in the suite with four poster bed - beautiful character period room and again staff were friendly and super helpful. Would definitely stay again if needed to and thank you again to the staff for being so accommodating.
First! Its not aa hotel. To access the "hotel" one needs to register at a Taco restaurant. The restaurant does not open until 12:00 so there is no hotel. Rooms are scatterd through several buildings scattered through an alley adjacent to the restaurant. I paid up front as I was really in need of a room. I went to one, looked in, and asked for my money back. I did not receive a penney. Its a dump, period. Expedia should be ashamed to recommend such a filthy, decrepit evdevour. It is not a hotel, period. Dump!
No shower curtain, window was stuck open and couldn't be shut, TV was ancient, mattress was like a camp bed and check in was in the Burrito shop downstairs. Lovely
Good value for money, though there was a family being homed in the room above whose kids were running around till 22:30 and after a 04:15 start could have done without that.
Hotel doesnât have a bar, but youâre in the middle of Hitchin! And the rooms are generally quite good value for money, some of the housekeeping could be better the Venetian blinds in my room were filthy.