No shower curtain, window was stuck open and couldn't be shut, TV was ancient, mattress was like a camp bed and check in was in the Burrito shop downstairs. Lovely
Good value for money, though there was a family being homed in the room above whose kids were running around till 22:30 and after a 04:15 start could have done without that.
Hotel doesnât have a bar, but youâre in the middle of Hitchin! And the rooms are generally quite good value for money, some of the housekeeping could be better the Venetian blinds in my room were filthy.
Check in was a bit bizarre having to go to the eating outlet on the street but it worked ok. The chap was extremely helpful and carried the bags to the room. The room itself didn't seem to have hanging space but we found a deep cupboard with ironing gear, hairdryer ect and there was also a hanging rail. Bathroom was a bit cramped but everything worked fine. Slept well and car park was excellent.
Beautiful room, lovely bathroom. Service was excellent and really helpful and accommodating. Was my boyfriendâs birthday celebration and they gave us a complimentary bottle of wine which was so nice. Great location. Parking too which is great in Hitchin. Loved there was a kettle and tea facilities. Will definitely stay again.
Room was ok -no problem with that, but not happy at all with the choice for breakfast.
Was told there was no mushrooms, black pudding or tomatoes. Also the breakfast was not hot enough and no fruit juice.
We decided to forego breakfast on the 2nd day and went to Weatherspoons
All in all we were not happy with the service and would request a small refund
I believe it was a 4 poster junior sweet which was EXCEPTIONAL AND SPACIOUS. Lovely big bath so my parter was happy.We booked last minute sparebut had a reservation of a normal double the following day. I asked to have the same room and was kindly accommodated with no extra charges which was extremely nice
It was a last min booking and the junior double bridal suite was extremely nice and spacious with a huge bath so my partner was happy! Very big and had a fridge too. I did ask if we could possibly stay in the same room as we had a booking for the following day. We did stay in the same room the next day which was very nice without any extra charges. Overall happy with a fantastic sleep in the king bed.