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Hyatt Place Houston/Sugar Land

3.0 star property
VIP Access

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Photo gallery for Hyatt Place Houston/Sugar Land

Free daily buffet breakfast
Ballroom
Premium bedding, down duvets, pillow-top beds, desk
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Place, Sugar Land Town Square
    ‪7 min walk‬
  • Place, First Colony Mall
    ‪13 min walk‬
  • Place, Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(174 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(28 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with bathtub and sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

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Lobby
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About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and free local area shuttle
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Houston/Sugar Land gets high marks from our customers. During your stay, you'll be within walking distance of Sugar Land Town Square. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Sugar Land Town Square and a few minutes from CHI St. Luke's Health-Sugar Land Hospital
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3606 square feet (335 square metres) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Reviews

Hyatt Place Houston/Sugar Land Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1149 out of 1746 reviews
Rating 8 - Good. 309 out of 1746 reviews
Rating 6 - Okay. 138 out of 1746 reviews
Rating 4 - Poor. 63 out of 1746 reviews
Rating 2 - Terrible. 87 out of 1746 reviews

Reviews

10/10 Excellent

ALISALMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Jul 2025

10/10 Excellent

gulrez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Martin

Travelled with partner
Everything is great except the room smelling like armpits and feet.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view. Staff was super friendly. Great value. We’ll stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Rashid

Liked: Amenities, property conditions & facilities
Nice place for short stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jon William

Liked: Cleanliness, staff & service, amenities
Staff in every department was perfect. Great rooms/bedding. Will definitely stay again
Stayed 4 nights in Jul 2025

10/10 Excellent

MERIL

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kamleshkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how it sat back off of the main road making it very enjoyable to sit outside and enjoy the evenings.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Hotel , staff and location
Stayed 7 nights in Jun 2025

10/10 Excellent

Michelle, St Cloud

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in SugarLand

Raytrail made the checking in process seamless. He took the liberty of upgrading us to a deluxe room for my birthday. The room was perfect! We walked over to bridge to the restaurants and saw fireflies and lots of turtles. I would recommend Hyatt Place SugarLand to anyone looking for a nice, quiet place with accessibility to everything- any day!
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice! The free breakfast was great! The property was clean and new. We were very satisfied.
Stayed 4 nights in Jul 2025

2/10 Terrible

Hyein, Round Rock T

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

mohanad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations
Stayed 5 nights in Jul 2025

8/10 Good

Roseann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Zhifang, Glen Allen

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had booked a Lakeview king size room. When checking in the staff member told me this kind of room was overbooked and not available any more. But he would change me to a double-queen room with "Lakeview" so I agreed. But it turned out he gave me a room facing the parking lot , not the lake at all. When I tried to negotiate this issue with the front desk the staff was very rude and impatient with me. She insisted that my room was a Lakeview room because if I look beyond the parking lot and look into in the super distant horizon I should be able to have a glimpse of the lake !!（I guess I need to bring a telescope in order to appreciate the Lakeview of this room). Very upset with this experience. Thank you for giving me this opportunity to express myself. Except this, my first visit to Houston and stay at your hotel was pleasant and I was very thankful for it.
What I see from the window of my room. I don't think this is a Lakeview room.
Stayed 1 night in Jul 2025

10/10 Excellent

Winfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this place
Stayed 1 night in Jul 2025

6/10 Okay

Arlise

Travelled with family, Travelled with family and small children
Beautiful exterior views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Travelled with family and small children
Disliked: Staff & service
There were no small towels in my room. When someone came to replace amenities they didn’t have small towels. When I asked for towels I waited 2 hours although I was told I’d receive them shortly. When they did bring towels they only brought two. I normally pack my own towels and I didn’t this time so it was sort of a big deal. Also, No one came to clean the room or at least take any garbage until I checked out. I was told the housekeeper was on the 5th floor and would come around, but she never came. Also, my sister’s room across the hall didn’t have water, and when the changed her room to down stairs there was a roach in it so she returned upstairs until they could fix the water the next morning. Above all the $30 hold on my room needs to be dropped because I had already paid for it through Expedia and a left it just as I found it, only a little cleaner.
Stayed 2 nights in Jul 2025

10/10 Excellent

SAKENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel near event venue, shopping, and restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Breakfast is good has a few options to choose from and the rooms very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Quoc

Liked: Cleanliness, staff & service, property conditions & facilities
higher quality than other Inns I stayed at.
Stayed 3 nights in Jul 2025