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NH Collection Hamburg City

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Photo gallery for NH Collection Hamburg City

Family Room | Premium bedding, minibar, in-room safe, desk
Family Room | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Fitness facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Feldstr. 53-58, Hamburg, HH, 20357
  • Place, Hamburger Dom
    ‪1 min walk‬
  • Place, Hamburg Messe and Congress
    ‪7 min walk‬
  • Place, Reeperbahn
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

9.8 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

NH Collection Hamburg City

This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking. Housekeeping is available on request.
NH Collection Hamburg City offers 129 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Hamburg City. During your stay, you'll be connected to the convention centre and just a quick walk from Hamburger Dom. You'll find features such as free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Hamburg Messe and Congress and Reeperbahn
  • Cats and dogs welcome for a fee
NH Collection Hamburg City offers its guests a full-service spa, a sauna, and a fitness centre. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury NH Collection Hamburg City. For a fee, parking is available.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Bar – This bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 22 to 25 per person
  • A bar/lounge

Restaurants on site

  • Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 25 per person
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

NH Collection Hamburg City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities
Beautiful room, wonderful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay in Hamburg. Close to everything, incredibly friendly and helpful staff, clean and spacious rooms, nice sauna!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James Frank

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was conveniently located between the U3 and U2 U-Bahn lines, the room was very clean, and the staff very efficient. By declining house keeping, a voucher is left to claim a drink at the bar, which was very useful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mechelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. All the Staff were great but especially Scarlett, room was amazing and an early check in was very welcoming. Would definitely stay here again
View from our suite
Hotel in distance
Beautiful suite
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really comfy and the staff were super helpful and friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities. Very clean. Staff very friendly and helpful. Great location. Fantastic stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
This was a nice hotel located conveniently with parking. It is right across the street from a fun fair (amusement park/carnival) that was aglow. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so clean and all staff were friendly and helpful. The breakfast was absolutely delicious!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, property conditions & facilities
Staff was nice. Good breakfast. Room was nice and clean. Serving free drink from the bar in return of choosing green/no room cleaning during the stay was lovely idea.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious rooms. Excellent hotel for a quick Hamburg visit.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing very large suite, very comfortable Very helpful and friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Clean rooms, very friendly and helpful staff. My only complaint is that the rooms looked larger online (including a sofa and a larger bathroom). The superior room was a bit tight for 2 people for 5 nights. Otherwise, it was an excellent option in Hamburg.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Clean pleasant room and nice to be ungraded to a suite
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem which is centrally located for shopping, sightseeing etc.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, great central location. But the best part of this hotel was the staff, very friendly, helpful and pleasant, and it was genuine. Very happy with our stay here.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel!

NH rarely disappoints! Great hotel. One remark: parking is expensive and the price was not communicated before. Rooms are amazing! Especially the superior room! Highly recommended
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hungyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great sraff. very lind. Great eoom. Close to the park
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Chuqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite design is very stylish and new. It's comfortable to stay in and the service staff are polite. Moreover, the breakfast is rich. It only takes few minutes to walk to the subway station. There is some good restaurant right next to the hotel, which is very convenient.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a street of diverse food options!
Stayed 1 night in Sep 2024