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Sheraton Soma Bay Resort

5.0 star property

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Photo gallery for Sheraton Soma Bay Resort

3 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Hotel Critic
Private beach, sun-loungers, beach umbrellas, beach towels
Terrace/patio
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Soma Bay, Soma Bay
  • Place, Soma Splash Somabay
    ‪3 min walk‬
  • Place, beach near Marina Abu Soma
    ‪7 min walk‬
  • Place, Big Dayz Water Sport Center
    ‪56 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪109 min drive‬

Room options

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Partial Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

  • Partial sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00) | Living room | 42-inch LCD TV with satellite channels, TV

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Sea View

  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (View)

Suite, 1 Bedroom, Balcony (View) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony (View)

  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Kempinski Hotel Soma Bay
Soma Bay
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 316 reviews
The price is CHF 179
includes taxes & fees
26 Jun - 27 Jun
Kempinski Hotel Soma Bay

About this property

Sheraton Soma Bay Resort

Spend the day relaxing on Sheraton Soma Bay Resort's private sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach, 3 outdoor tennis courts, a 24-hour health club and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
During your stay at Sheraton Soma Bay Resort, you're just a quick walk from Red Sea. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a 24-hour gym
  • Steps from Soma Splash Somabay and 5 minutes on foot from Red Sea
  • Free local-area shuttle service
Some rates at Sheraton Soma Bay Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Sheraton Soma Bay Resort for summer fun including 3 outdoor swimming pools, a complimentary water park and mini golf.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Soma Bay resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
L'Emporio Ristorante – This restaurant only serves dinner.
L'Abydos Brasserie – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Sea View Restaurant – This restaurant specialises in international cuisine and only serves lunch. Open daily.
Sea Food Restaurant – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Soma Bay Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and select beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • L'Abydos Brasserie
  • L'Emporio Ristorante
  • Sea Food Restaurant
  • Sea View Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Bicycles
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Pedal boat
  • Personal motorised watercraft
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sail boat
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Surf lessons
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (656 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Mosquito nets
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Soma Bay Resort

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 160
  • New Year's Eve (31 December) Gala Dinner per child: USD 90.00 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Resort Soma Bay
Sheraton Soma Bay
Sheraton Soma Bay Resort
Soma Bay Resort
Soma Bay Sheraton
Sheraton Soma Bay Hotel Soma Bay
Sheraton Soma Resort Soma
Sheraton Soma Bay Resort Resort
Sheraton Soma Bay Resort Soma Bay
Sheraton Soma Bay Resort Resort Soma Bay

Sheraton Soma Bay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 233 reviews
Rating 8 - Good. 69 out of 233 reviews
Rating 6 - Okay. 20 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mirvet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice rooms & excellent buffet. Staff were outstanding!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and great customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly refurbished
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Breakfast was great , beach is wonderful,
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Mohamed

Excellent service at the reception, room, amenities including the restaurants and the beach.
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

mirvet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beach & pool access. Great dining options, etc.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Amro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had a great stay the room was very clean and hotel amenities
Stayed 4 nights in Jun 2022
Verified

2/10 Terrible

TRACEY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Daily contamination of buffet with birds bathing and feeding in buffet food and dining areas. Excellent staff could not control the numbers of birds that accessed the restaurant. I was offered no doctor or reimbursement after I was sick for three days. (I did not dine elsewhere during my stay). Excessive renovations and noise means most restaurants were closed. Spa was extremely low quality facilities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, nice service. Just a bit over priced.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, amenities, property conditions & facilities
‎
Stayed 7 nights in Oct 2025
Verified

8/10 Good

stephen john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is undergoing substantial renovations - we changed to a redone room after day 1 which was a great improvement. The setting is excellent - we've stayed a number of times before
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort near snorkeling deck

Resort is at a very nice location, near the snorkeling deck. Friendly stuff willing to help. Property is under renovation and also a mile away from marina shopping area. The suite is spacious and well furnished.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

jenan h mikhayel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

It was amazing the staff are super friendly everybody’s helpful The ocean and the location is one of guide in the world the food and the service is excellent
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Amanda Elizabeth

Liked: Amenities
This is the second time I have bed. Here. We love it. Although there are massive renovations this did not spoil our stay, and when they are finished it will be outstanding. All staff are superb and welcoming, nothing is too much trouble.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

EHAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel is unique, in the form of a beautiful pharaonic temple, with a private beach. Hotel staff are very helpful and always smiling. Restaurant Abidos serves delicious meals. you have to book the All inclusive option as there aren't many option outside the hotel. The hotel was crowded with many local guests, and probably selling its rooms cheaper by far to accommodate employees of companies or unions, which is not an advantage at all for the rest of the guests coming from outside Egypt.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Hossam

Liked: Cleanliness, staff & service, amenities
The setting is magical. The hotel looks tired and needs refreshing. Management staff and housekeeping were excellent Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Shujaatali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one full day no hot water. No one came even after repeated calls. Yaseer in dinning supervisor was great.
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness

Over Crowded

Not too good experience this visit despite having better experiences before. Hotel overcrowded with no sufficient staff to serve specially on the beach & inside the restaurant.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing . Special thanks to the room attended Mohamed . Special thank you for Yasser "restaurants manager" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .
Verified

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel should have closed for the renovations and reopen after. - pool not heated or just by the sun - most waiters in the diner restaurant are stressed and unfriendly - reception of this Sheraton is complicated, was unable to accept a 20 euro note with a little cut to settle a 3 euro balance (They also don’t accept coins) - many personal eat also at the diner restaurant - generally fairly lazy employees except a few who work a lot Surprise that a Sheraton could be like that! I don’t had a feeling of the American management (maybe it’s a franchised hotel)
Stayed 6 nights in Feb 2025