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Fairmont Jasper Park Lodge

4.0 star property

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Photo gallery for Fairmont Jasper Park Lodge

Exterior
Creator video - submitted by Caligirlwholoves2travel
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Espresso maker, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service

Explore the area

View in a map
Old Lodge Road, Jasper, AB, T0E 1E0
  • Place, Fairmont Jasper Park Lodge Golf Course
    ‪1 min walk‬
  • Place, Jasper National Park
    ‪1 min walk‬
  • Place, Lac Beauvert
    ‪1 min walk‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Premier)

8.8 out of 10
Excellent
(13 reviews)
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View

Junior Suite, 1 King Bed, Bay View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Bay View

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (2 Double beds, Lakefront)

40-inch LED TV with digital channels, TV

Luxury Suite (2 Double beds, Lakefront)

8.8 out of 10
Excellent
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Fairmont King

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Fairmont King

8.4 out of 10
Very good
(56 reviews)
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 3 Bedrooms (Ridgeline)

Exterior

Cabin, 3 Bedrooms (Ridgeline)

  • 147 sq m
  • 3 bedrooms
  • Partial lake view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Cabin, 4 Bedrooms (Gardeners)

Cabin, 4 Bedrooms (Gardeners) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Cabin, 4 Bedrooms (Gardeners)

  • 263 sq m
  • 4 bedrooms
  • Park view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Cabin, 3 Bedrooms (Viewpoint)

Cabin, 3 Bedrooms (Viewpoint) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Cabin, 3 Bedrooms (Viewpoint)

  • 428 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Fairmont, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Fairmont, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Main Lodge)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Main Lodge)

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Deluxe)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Fireplace

Junior Suite, 2 Double Beds, Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed (Lakefront)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed (Lakefront)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Junior Suite, 2 Queen Beds, Fireplace, Bay View

  • 47 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Lake view King

  • 75 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Lake view 2 Queens

  • 59 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Fairmont Jasper Park Lodge

Luxury resort with 5 restaurants and full-service spa
5 restaurants, a full-service spa and a golf course are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge. Housekeeping is available on request.
Fairmont Jasper Park Lodge offers 446 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a 24-hour health club. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Fairmont Jasper Park Lodge. During your stay, you're just a quick walk from Fairmont Jasper Park Lodge Golf Course. Features include free WiFi in public areas and free self-parking, plus 5 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Orso Trattoria
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • Steps from Fairmont Jasper Park Lodge Golf Course and 8 minutes by car from Maligne Canyon
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Fairmont Jasper Park Lodge offers its guests a full-service spa, a golf course, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 25 meeting rooms available. A 24-hour health club, a hot tub, and a sauna are also featured at the luxury Fairmont Jasper Park Lodge. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jasper resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Orso Trattoria – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Emerald Lounge – This cocktail bar specialises in local and international cuisine. Open daily.
The Nook – On-site steakhouse. Open daily.
The Great Hall – This restaurant serves lunch and dinner. Open daily.
Thompson Terrace – This restaurant specialises in American cuisine and overlooks the golf course. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 4 to 35 for adults and CAD 4 to 35 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Orso Trattoria
  • The Emerald Lounge
  • The Great Hall
  • The Nook
  • Thompson Terrace

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Mountain biking
  • Outdoor pool
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service

More

  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to renovations, the front desk, concierge, and guest services are located in the golf clubhouse. A property-wide shuttle will be available during renovations.

Renovations and closures

The property will be renovating from 4 November 2025 to 1 June 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Front desk
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 54.50 per accommodation, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 35 for adults and CAD 4 to 35 for children
  • Valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 54.50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Jasper Park
Fairmont Jasper Park Lodge
Fairmont Lodge
Jasper Park Fairmont
Jasper Park Lodge
Jasper Park Lodge Fairmont
The Fairmont Jasper Park Lodge
The Fairmont Jasper Park
Jasper Fairmont
Jasper Park Lodge
Fairmont Jasper Park Hotel Jasper
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Jasper
Fairmont Jasper Park Lodge Resort
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Lodge Resort Jasper

Reviews

Fairmont Jasper Park Lodge Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

10/10 Excellent

YI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very nice facility with scenic views and comfortable room, service is very good. Parking lot is a away from room and need some walk.
Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning in room. They had 3 oscillating fans. Had to open both doors and windows when we arrived. It took until 10 pm to cool the room down enough to shut the doors. The main lodge also had no air conditioning. They said their power grid did not support air conditioning for the whole resort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Acres of wild land with boating hiking and biking all around lake Beauvert! Beautiful and relaxed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Terry

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff double charged me for the room, the drove my vehicle wrecklessly and had it delivered by the valet attendant with everything all over the back and upon checking my app, it elaborated to the horseplay driving with it. No air conditioning and no internet wifi to conduct business. The manager (Nicole) on duty played everything off as if it were nothing. Amateur hour at its finest. It’s a beautiful place but lacks some serious management to oversee these problems….
Stayed 1 night in Sep 2025

10/10 Excellent

Sandi

Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Fairmont Resorts and while this was a great place we didn’t feel the service lived up to fairmonts. One day we were seated on patio. We told them we only wanted a drink as we’d already had lunch. It took 18 minutes for anyone to acknowledge us. The place wasn’t busy. We also book hotels based on the pool as we swim everyday. Our second day the pool opened at least two hours late because the chemicals were off because there were so many kids in the pool the day before. It’s something that could have been taken care of the night before.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay!!
Stayed 2 nights in Aug 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Somewhat disappointed in the room. It was extremely hot with no air conditioning. Also, sad to see how the fires of 2024 has an affect on the surrounding areas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for people with dogs
Stayed 1 night in Aug 2025

10/10 Excellent

Reyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the Lodge several times in the past, and have found the property lovely and the accommodations comfortable. We actually had to cancel our most recent reservation at the last minute because my wife had an unexpected problem with her knee that required us to fly home for treatment. I wanted to submit a favorable review despite the fact that this time we did not actually stay there, to praise the staff at the Lodge for refunding our money despite the last-minute nature of the cancellation. Very much appreciated, and we will definitely be staying with them again the next time we return to Jasper!
Stayed 2 nights in Aug 2025

10/10 Excellent

Orazio

Travelled with partner, Travelled with group
Liked: Amenities
Property well maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing stay in Jasper. Stunning property and the staff were outstanding. Definitely would recommend and want to go back!
Stayed 1 night in Aug 2025

8/10 Good

Uri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar and Italian restaurant was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor activities, beautiful setting
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Stayed 2 nights in Aug 2025

2/10 Terrible

Mingwei

Disliked: Property conditions & facilities
No AC and extremely hot in the room. The staff told me the room would cool down at night but the terrible circulation made it worse
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine, Blacklick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
No power from 11:00 p.m. to 5:00 a.m. , no internet, no hot water.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Fairmont Lodge in Jasper and have stayed there many times. It is more rustic than the Fairmont in Lake Louise and Banff which we like. The lodge is awesome and there are a broad variety of rook types. There is lots of wildlife in around the property. We highly recommend this Fairmont and are glad it survived the 2024 fire.
Stayed 1 night in May 2025

10/10 Excellent

Davis

Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Deceitful Staff. I inadvertently left a brand new North Face jacket in our room closet to dry. Within about 90 minutes of my departure from the hotel while driving to Banff on the Icefields Parkway, I realized the issue, called Fairmont Jasper and was told by Housekeeping management that it had not been found, and no employee would have taken it. This insinuated that I was not being truthful. Very disappointed in Fairmont management. There is no other plausible scenario than an employee stealing my jacket.
Stayed 1 night in Aug 2025