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New Imperial Hotel

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Photo gallery for New Imperial Hotel

Front of property
View from room
Terrace/patio
Hallway
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jaffa Gate, Old City, Jerusalem, 14085
  • Mamilla Mall
    ‪3 min walk‬
  • Western Wall
    ‪8 min walk‬
  • Al-Aqsa Mosque
    ‪10 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪43 min drive‬

Room options

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Small Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Small Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Small Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Triple Room, Balcony, City View

Superior Triple Room, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Triple Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Near Reception

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room - Near Reception

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Quadruple Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single Room (near reception)

Small Single Room (near reception) | 1 bedroom, in-room safe, desk, iron/ironing board

Small Single Room (near reception)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Bedrooms, City View

Comfort Room, 2 Bedrooms, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Comfort Room, 2 Bedrooms, City View

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Balcony, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, iron/ironing board

Triple Room

7.6 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Single Room

9.0 out of 10
Wonderful
(12 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Quadruple Room, Multiple Beds, Balcony, City View

Classic Quadruple Room, Multiple Beds, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Quadruple Room, Multiple Beds, Balcony, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About this property

New Imperial Hotel

Hotel with free breakfast, a short walk to Western Wall
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a meeting room and dry cleaning.
New Imperial Hotel offers 45 air-conditioned accommodations with espresso makers and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Satellite televisions are provided. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of New Imperial Hotel's great location. During your stay, you're just a quick walk from Western Wall. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tower of David Museum of the History of Jerusalem and Jaffa Gate
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, a library, and multilingual staff are also featured at New Imperial Hotel.

Smoking is allowed in designated areas at this Jerusalem hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
New Imperial Hotel has a restaurant serving breakfast, lunch and dinner.

Languages

Arabic, English, French, Hebrew

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (USD 20 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Imperial Restaurant

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Imperial Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

New Imperial Hotel Jerusalem
New Imperial Hotel
New Imperial Jerusalem
New Imperial
New Imperial Hotel Hotel
New Imperial Hotel Jerusalem
New Imperial Hotel Hotel Jerusalem

New Imperial Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 648 reviews
Rating 8 - Good. 236 out of 648 reviews
Rating 6 - Okay. 86 out of 648 reviews
Rating 4 - Poor. 25 out of 648 reviews
Rating 2 - Terrible. 15 out of 648 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeriy, Beaver Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel within the Old City near Jaffa Gate. The staff are very friendly and helpful. The breakfast is typical for Jerusalem and quite good.
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities

AMAZING location, service, and memorable hotel

Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
Rooftop view of done of the rock
Hard to find alley off Main Street but hotel worth it
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience the Old City

This place had an eclectic Middle East feel to it with the decor to match. Cannot beat the location if you want to be in Old City Jerusalem. Within walking distance of the Israel Museum. Taxis right out front. Market right outside. Fantastic staff. Tons of stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denis

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at the property is nice. The gentleman at the front who checked me in and checked me out was so helpful. Helped me with my luggage because there is no lift. The breakfast is good too. The property itself needs improvement. Very old. The pipes had brown water coming out both sink and shower. I don’t usually complain but they said that was fine and to let it run. I couldn’t wait to check out. The lady who cleans the room was banging on my door since 9:30am to clean the room when checkout isn’t till 11am. I felt extremely rushed to leave. The location is great but would never stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful. Clean. Amazing breakfast. Super friendly owners and staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lubna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the best location, close to everything. Beautiful rooftop with the old town view. The staff where great, polite and helpful. Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Rose-Helene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop searching and book immediately!

The New Imperial Hotel is your best find for a proper stay in Old City Jerusalem. It's steps away from Jaffa Gate and the Holy Sepulchre. The hotel is easy for Gett and other taxi apps to locate / service and the value for what you receive at this hotel is incredible. The rooftop is a perfect spot for sunset sips and the included breakfast was beyond what I have received at most Marriotts and Hiltons.
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the old city.
Stayed 5 nights in Jul 2024

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James, Rockledge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful place to stay...a little piece of heaven. Super nice staff. An excellent breakfast with so many options. The lemonade was sooo good. Close to everything imaginable..shopping, religious sites and some great falafels and Turkish food. I came to Israel to volunteer and will definately come again and stay at this wonderful place. Thank you!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mike, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with the most amazing views of all the area landmarks. It's like living inside the most historic museum with all the amenities of a modern hotel. The building itself is a historic structure that gives you the feel of time travel and the good vibes of middle eastern hospitality. The staff are extremely warm, helpful and welcoming. The generous and high quality breakfast was exactly what we needed after a busy day of travel. We will be back again for sure!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was simple, but spotless. When I first arrived, I was greeted by a receptionist with a smile that was filled with a genuine happiness that I made it. She made me feel like i was a member of the family visiting. What was awesome is that she wasn't the only member of the staff to treat my like that. Every staff member I came into contact with was genuine and glowed with happiness. My room was very simple, but spotless. You could eat off the floor. I was using a cane due to recovering from an injury, and the staff tried to help me. They did so not because they had to, but because they wanted to. I have stayed in many hotels before i retired and was quite impressed by this one. Thank you for everything
Stayed 3 nights in Jun 2024

10/10 Excellent

amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night and loved it. Great location next to Jaffa gate.
Stayed 1 night in Jun 2024

8/10 Good

Timothy, Atlantic Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property with many upgrades. Unfortunately with the war, the collapse of tourism has taken its toll. Our room needed some maintenance attention that was handled immediately and they upgraded us for our inconvenience. The staff and owner were incredible. The access to Old Jerusalem made it worthwhile to be able to walk the markets and landmarks. Whe the balcony is nice, the sound from the Tower of David across the street made some nights unbearable. The staff and locals all complain but the venue continues to hold late night rock concerts. I would recommend to couples that can handle the active scene.
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Stayed 5 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful staff. Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial was a great place to stay, I’d book it again without hesitation. Rania and the team of staff are great hosts. The building is quite unique and location perfect for exploring the old city…. Just 10 mins walk to the Western Wall, rampart walks both 1 min away, taxi rank opposite hotel, Roots and Nafoura are great dining options.
Stayed 13 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Love the history of the place. The room is as it was described. Staff were friendly. Very convenient to the new and old city. Would come back. Highly recommend
Stayed 4 nights in Apr 2024