Our stay went amazingly well. The community was friendly and welcoming. The pool and hot tub were welcoming on days that were too windy for us at the beach or to cook and hang out by. Our communication with the property manager as well as the owners were promptly responded to and always respectful in nature. I would highly recommend this property as a getaway.
This place has everything! Kitchen fully stocked. Very. Clean. Landscape very green. And very close to the beach. Very family friendly. Even has a washer machine to wash your close. Canât wait to return. Thank you!
We really liked the overall property, location and community. The unit was well stocked with anything we could need while staying here. Beach chairs, umbrella, towels, kitchen well stocked with dishes, newer cookware, knives all types of kitchen accessories and even spices, coffee filters and aluminum foil, saran wrap etc, which was a great surprise. The only negative we would have is that the condo could use some updating. Although clean it looks like it is still original 1980s.
We stayed for 8 days and enjoyed the property. Grounds are very well maintained as is the pool area. The condo is dated but very spacious, clean, and is a great location to get to the pool and the beach. The area is less congested than others. If we return to Maui, weâd stay here again.
The Good:
- first floor access to the grounds and pool is very nice
- the location of the condo is great
- the amount of space in the unit is really good
- really spacious family/dining room, and both bedrooms were large
- on the 2nd night, 1/2 of the power went out. I notified the manager. To management's credit, they were able to contact an electrician and get it fixed within a couple of hours and this all occurred on a Friday night.
The Bad:
1. there was no direct contact information for the owner/manager
- the only number is the office number for the resort but we arrived after they were closed so then there was no contact info
- no phone number, no email, the only option was to message through the vrbo app
- there were instructions on getting into the unit which was to go to the lanai of the night manager which has stone steps that look like feet
- there was no map of the location of the night manager or the lanai
- there was no unit number of the night manager
- after walking around the entire building, we finally found the lanai on the back of the building
- this is why there should be direct after hours contact information
2. Disappointed in the communication with the manager:
- one of the first messages between the manager and us was that we wanted to use the air conditioner for the entire stay and that understanding this would be an extra charge
- disappointed that the air conditioner was not operable upon arrival
- messaged the manager through the app, received a call from her and she said she would send the night manager to turn on the air conditioner
- after about 3 more hours, contacted the manager again to see when the air conditioner would be turned on, she said she would send over the night manager right away
- the night manager arrived around 5-10 minutes later
- expected the air conditioner to be working upon arrival and not to have to wait an additional 3+hrs to have it turned on
- also, the pool code was changed during our stay and we were not notified
3. Minimal supplies:
- having stayed at around a dozen VRBO's, this is the first one that had no shampoo or conditioner, it also had only a few towels including only 3 beach towels.
- there was also a note that stated if we ran out of toilet paper after the provided 4 rolls, we were on our own
4. Housekeeper was early on checkout
- we had an11am checkout and they arrived well before which was inconvenient.
Great property, great location, Lesley is amazing!
Our family of 4 stayed 2 weeks. The property is clean. The units was as advertised. The location is perfect. Small 4 buildings in the complex. Nice pool, BBQâs hot tub. Was on the beach. No crossing the road. We had ground floor unit perfect for kids to go between pool, beach & condo.
Best of all Lesley the site manager was a absolute doll, and was polite, active, and enjoyable.