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The Westin Kuala Lumpur

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Garden
Creator video - submitted by travel with me
Exterior
Serves dinner and happy hour
Club Suite, 1 Bedroom | Living area | 42-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪9 min walk‬
  • Place, KLCC Park
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Living area | 42-inch LED TV with satellite channels, TV, iPod dock

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Living area | 42-inch LED TV with satellite channels, TV, iPod dock

Club Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (westin)

42-inch LED TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom (westin)

7.6 out of 10
Good
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 42-inch LED TV with satellite channels, TV, iPod dock

Club Suite, 1 Bedroom

  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Kuala Lumpur

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and valet parking. Housekeeping is available on request.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at The Living Room
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Pavilion Kuala Lumpur and 11 minutes on foot from Berjaya Times Square
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Living Room – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 443 Bar Lounge
  • Splash
  • The Living Room

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 5,554 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 108 for adults and from MYR 54 for children
  • Covered self-parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siu Tjing Tammy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick check-in, clean room, big bathroom with separate shower, toilet and tub.
Stayed 2 nights in Jan 2026

4/10 Poor

James

Stayed 8 nights in Jan 2026

10/10 Excellent

Sayed

Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness
Location
Stayed 2 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2026

8/10 Good

Chooi Foong

Liked: Cleanliness, staff & service
Clean comfort table room, good gym facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Azman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean n spacious Rm...Overall friendly staffs.. But Breakfast spread could improved
Stayed 2 nights in Dec 2025

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy club privilege
Stayed 2 nights in Dec 2025

10/10 Excellent

Rehani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff allowed us to use change room facilities in the evening as we had a late flight. That was a very nice touch.
Stayed 3 nights in Dec 2025

4/10 Poor

Zamberi

Travelled with family
Disliked: Staff & service
Had a squabble coz upon checkin was told that I make payment for 2 to stay insted of 3 when during booking I did book for 3. Staff said even book for 3, I did not pay for xtra bed for 3rd person.
Stayed 4 nights in Dec 2025

8/10 Good

Christopher, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, bathroom a bit of mold. Breakfast has different options available, and comes with healthy food too.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bailey

Liked: Cleanliness, property conditions & facilities
All of the above. Quiet, comfortable and great location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What stood out was the excellent bed and room condition. My familiy and i had a good sleep after a long day out. Its super comfortable and i would recommend it to others
Stayed 3 nights in Dec 2025

8/10 Good

Michael, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

MOHAMMAD MASUD

Stayed 7 nights in Dec 2025

8/10 Good

Paul, Coquitlam

Liked: Cleanliness, amenities, property conditions & facilities
It is an older hotel but well kept. Very convenience if you like good and shopping. Pavillion Mall is across the street. Lots of food options in the food court area. Hotel room is big and clean. The only thing that is crazy is the traffic. But again, this is Kuala Lumpur 😊. Highly recommended.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sujatha

Liked: Cleanliness, staff & service, amenities
Location, food
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirleen

Stayed 3 nights in Nov 2025

10/10 Excellent

Nazihah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Superb place to stay in KL. Will never go to another
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean room and convenient location to shopping , food and transport
Stayed 4 nights in Nov 2025

10/10 Excellent

Bushra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms spacious and clean. Views were great! Loved the gym! The pool was big and clean and a nice temperature too. Breakfast was just enough for me but I can’t eat much. I would stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
A great place to stay. Staff were super friendly and the hotel is in a convenient location.
Stayed 5 nights in Oct 2025

6/10 Okay

Azmi Abdullah, Singapore

Travelled with partner
Room was ok, service was ok. What decided to the 3-star rating was the breakfast buffet and our experience at the restaurant/bar on the ground floor. Breakfast should have been included in the package like most big-named hotels. We paid additional for one breakfast buffet but it was just mid. The restaurant/bar service was just ok - the hostess gave us a blank face when we asked for a table. The food portion was too small. My cocktail was uninspiring and could have just been a fruit punch. However, we love our room view.
Stayed 3 nights in Sep 2025

6/10 Okay

Veronique

Liked: Amenities, property conditions & facilities
Everything was great until the last night. A party was held in a room on my level until 130am that one of the guest had a meltdown and screaming to the partying room. its disturbing and affwcted all other guests in the same level. Not good
Stayed 4 nights in Oct 2025