Hotel de la Cité Carcassonne - MGallery Collection
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Reviews
Popular amenities
- Bar
- Parking available
- 24/7 front desk
Explore the area

- Historic Fortified City of CarcassonnePlace, Historic Fortified City of Carcassonne1 min walk
- Château ComtalPlace, Château Comtal3 min walk
- Narbonnaise GatePlace, Narbonnaise Gate3 min walk
- Carcassonne (CCF-Pays Cathare)Airport, Carcassonne (CCF-Pays Cathare)8 min drive
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View
- 20 sq m
- City view
- Sleeps 2
- 1 King Bed
View all photos for Superior Room overlooking the gardens and ramparts - a king-size bed

Superior Room overlooking the gardens and ramparts - a king-size bed
- 20 sq m
- Sleeps 2
- 1 King Bed
View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Double Bed, Terrace

Suite, 1 Double Bed, Terrace
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room, 1 Queen Bed, Terrace, Garden View

Superior Room, 1 Queen Bed, Terrace, Garden View
- Sleeps 2
- 1 Queen Bed
View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds
- Sleeps 4
- 1 Double Bed and 2 Single Beds
View all photos for Suite, 1 King Bed

Suite, 1 King Bed
- Sleeps 2
- 1 King Bed
Standard Room, 1 Double Bed
- Sleeps 2
- 1 Double Bed
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About this property
Hotel de la Cité Carcassonne - MGallery Collection
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Free Wi-Fi (speed: 25+ Mbps)
- Enjoy a bite to eat at La Barbacane 1 étoile, a fine-dining restaurant that serves French cuisine
- Buffet breakfast served daily for a fee
- Valet parking available for a fee
- Take a swim in the seasonal outdoor pool
- Treat yourself to body wraps, body scrubs or Swedish massages at the spa
- Services include babysitting, dry cleaning/laundry and a concierge
- On-site recreation includes a steam room and bicycles to rent
- Steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse
- Pets welcome for a fee (restrictions apply)
- Pet-friendly amenities are available, including food and water bowls
A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury Hotel de la Cité Carcassonne - MGallery Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 5-star Carcassonne hotel.
Awards and affiliations
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)
- Limited on-site parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
- A bar/lounge
- A poolside bar
- A restaurant
- Snack bar/deli
Restaurants on site
- Bar Blbliothèque
- La Barbacane 1 étoile
Things to do
- Bicycle rentals
- Full-service spa
- Library
- Seasonal outdoor pool
- Shopping
- Steam room
- Winery
Family friendly
- Babysitting (surcharge)
- In-room cot
- Laundry facilities
- Seasonal outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Business centre
- Conference centre
- Meeting rooms
Outdoors
- Garden
- Pool loungers
- Pool umbrellas
- Terrace
- Vegetable garden
Full-service spa
- 2 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Deep-tissue massages
- Facials
- Manicures/pedicures
- Prenatal massages
- Spa open daily
- Steam room
- Swedish massages
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 2 floors
- At least 80% lighting from LEDs
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Built in 1909
- Designated smoking areas (fines apply)
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organised tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Free cot
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathtub or shower
- Dressing gowns
- Hair dryer
- Slippers
- Towels provided
Entertainment
- 42-inch flat-screen TV with cable channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Individual decor
- Individual furnishings
- LED lighting
- Phone
- Recycling
- Safe
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
- Pets: EUR 20 per pet, per night
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 80.0 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
- Valet parking fee: EUR 30 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 80.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
We should mention
- On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- The seasonal pool will open in June and close in September.
- Pool access available from 8:00 AM to 8:00 PM
- Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.