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Altis Grand Hotel

5.0 star property
VIP Access

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Photo gallery for Altis Grand Hotel

Suite | Minibar, in-room safe, desk, blackout curtains
Lobby
2 bars/lounges
Exterior
2 restaurants, lunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Rua Castilho, 11, Lisbon, 1269-072
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout curtains

Premier Double Room

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room (with Extra Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout curtains

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout curtains

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

9.0 out of 10
Wonderful
(78 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite | In-room dining

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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2 Jan - 3 Jan 2026
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About this property

Altis Grand Hotel

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a sauna.
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Altis Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, aromatherapy or massages at GSpa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Grill Dom Fernando – This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar – On-site bar. Open daily.
Panoramic Bar S. Jorge – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s rooftop Terrace is closed seasonally from October to May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Altis Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarvmaninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.
Stayed 7 nights in Aug 2025

10/10 Excellent

Baher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel in the center and every close to many attractions . The staff are very very helpful they, every request we maid was attended to. we also had 6 nights at the hotel booked through Expedia and when we wanted to visit Porto the hotel transferred 2 nights to Altis Hotel in Port. thanks to Claudia the receptionist for taking the extra efforts to transfer our booking. the hotel in port was beautiful and new. Breakfast can be improved little bit, thanks again for the hotel staff for making our stay enjoyable
Stayed 5 nights in Aug 2025

10/10 Excellent

Evangelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.
Stayed 5 nights in Aug 2025

6/10 Okay

KHILNA

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Good property but whilst checking we didn’t have a good experience as the receptionist came across very rude and probably seemed racist unwelcoming. Being our first time in Portugal and at the first hotel was disappointing.
Stayed 4 nights in Aug 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Noisy street during the night.
Stayed 7 nights in Aug 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first Lisbon visit

Super friendly staff Good room Nice facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Modern Hotel in a quiet area

Great hotel modern in a quiet area. Very friendly staff Great breakfast buffet Very very clean. Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

SHIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place , will come again

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night
Stayed 7 nights in Jul 2025

10/10 Excellent

Anoop

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a situation at the front desk, however it was resolved. Overall, the stay was very enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

payal

Stayed 3 nights in Jul 2025

8/10 Good

Lloyd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family (2 young girls) and my wife! We needed a suite and the sofa bed was perfect! Staff was GREAT! Very polite and available without hesitation at all. Top notch! Rooms were cleaned at all times. Location was just down the hill from Libertad street. Ver close to everything within ten minute walk (Tuk Tuk, tram, shopping, on/off BUS, etc) CONS: There was construction in the hotel. They were upfront about it. Hotel feels dated but it was still very well taken care of. With the walking hills all over, would have preferred being on Libertad street but I have no actual hesitation or complaints about this hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

saeed

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anirudh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent location (in between three very easily accessible metro stations). The surrounding area feels very safe. There is a great cafe 1 street away (2 min walk) from the hotel that does very good and reasonably priced food / coffeee / breakfast deals etc. Pool / spa area was great and all the staff were very friendly and helpful. Cannot fault this hotel. Would stay there again if I am lucky enough to visit Lisbon again.
Stayed 4 nights in Jul 2025

6/10 Okay

Sebastien

Stayed 2 nights in Jul 2025

10/10 Excellent

Liam

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

ARNAUD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with really kind people and a fabulous breakfast
Stayed 5 nights in Jul 2025

10/10 Excellent

Josh

Stayed 9 nights in Jul 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 3 nights in Jul 2025