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Aparthotel

Castello Prime Suites

3.0 star property

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View from property
Deluxe Apartment, 1 Bedroom, Pool Access | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Staircase
Deluxe Apartment, 1 Bedroom, Pool Access | City view
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa
  • Outdoor space

Explore the area

View in a map
Marquês de Ponte do Lima 10, Lisbon, 1100-336
  • Place, Castle of São Jorge
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Place, Avenida da Liberdade
    ‪10 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Executive Apartment, 1 Bedroom, Pool Access

Executive Apartment, 1 Bedroom, Pool Access | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

Panoramic Apartment, 1 Bedroom, Pool Access | Terrace/patio

Panoramic Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Panoramic Loft, 1 Bedroom, Pool Access

Panoramic Loft, 1 Bedroom, Pool Access | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Panoramic Loft, 1 Bedroom, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • City view

View all photos for Executive Loft, 1 Bedroom, Pool Access

Executive Loft, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Executive Loft, 1 Bedroom, Pool Access

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Pool Access

Deluxe Apartment, 1 Bedroom, Pool Access | City view

Deluxe Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Executive Apartment, 1 Bedroom, Pool Access

Executive Apartment, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Executive Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access | Terrace/patio

Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Panoramic Apartment, 2 Bedrooms, Pool Access

Panoramic Apartment, 2 Bedrooms, Pool Access | Terrace/patio

Panoramic Apartment, 2 Bedrooms, Pool Access

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Standard Apartment, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Standard Apartment, 1 Bedroom, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

Panoramic Apartment, 1 Bedroom, Pool Access | Terrace/patio

Panoramic Apartment, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Standard Apartment, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Standard Apartment, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Suite, 1 Queen Bed, Pool Access

Suite, 1 Queen Bed, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Suite, 1 Queen Bed, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool Access

Suite, 1 Queen Bed, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Suite, 1 Queen Bed, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Standard Apartment, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Standard Apartment, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Standard Apartment, 1 Bedroom, Pool Access | Living area | 43-inch LCD TV with cable channels, TV

Standard Apartment, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Pool Access

Deluxe Suite, 1 Bedroom, Pool Access | Memory-foam beds, minibar, in-room safe, free WiFi

Deluxe Suite, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • City view

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About this property

Castello Prime Suites

Family-friendly aparthotel connected to a shopping centre in Lisbon with a full-service spa
A full-service spa, an indoor pool and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and coffee/tea in a common area. Each apartment features thoughtful touches, such as an espresso maker and a pillow menu, along with free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a memory foam bed and a stovetop. Housekeeping is available on request.
Castello Prime Suites offers 16 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature memory foam mattresses. A pillow menu is available. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Lisbon aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa.
With your stay at Castello Prime Suites, you're connected to a shopping centre and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This comfortable aparthotel has 16 apartments. Enjoy your stay with amenities like free WiFi and a memory foam bed in each apartment.
  • Each apartment offers a memory foam bed, an LCD TV and a fridge
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Steps from Castle of São Jorge and 9 minutes on foot from Rossio Square
Castello Prime Suites offers its guests a full-service spa, an indoor pool, and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Castello Prime Suites.

Smoking is allowed in designated areas at this 3-star Lisbon aparthotel.

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Children's dinnerware
  • Children's pool
  • Highchair
  • Outlet covers

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Minibar

Bedrooms

  • Bedsheets provided
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Outdoor areas

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Housekeeping on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a metro station

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castello Prime Suites Lisbon
Castello Prime Suites Aparthotel
Castello Prime Suites Aparthotel Lisbon

Castello Prime Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Stayed 5 nights in Sep 2025

8/10 Good

marc

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony, Gatineau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Stayed 3 nights in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Stayed 2 nights in May 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Laas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Stayed 6 nights in May 2025

10/10 Excellent

Samridhi

Liked: Cleanliness, property conditions & facilities
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Stayed 1 night in May 2025

8/10 Good

Amberley

Liked: Cleanliness, property conditions & facilities
This hotel is a wonderful option for a cozy stay with the best views of the city!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, room comfort

A perfect find!

A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Lovely views, very noisy

Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful. The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night. Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Kudzai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Anh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Centrally located. Beaut
Stayed 1 night in Apr 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, amenities
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Stayed 7 nights in Oct 2023

10/10 Excellent

Hailey

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Quiet, Clean, Relaxing Accommodation

We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
Stayed 3 nights in Jul 2023