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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Restaurant
Point of interest
Point of interest
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

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495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, MB2 Raceway Indoor Go Karting
    ‪5 min drive‬
  • Place, The Oaks
    ‪5 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪22 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪71 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(174 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(119 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Courtyard) | In-room safe, desk, iron/ironing board, cots/infant beds

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

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Exterior
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  • Pool
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  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,013 reviews
The price is CHF 101
includes taxes & fees
15 Mar - 16 Mar
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About this property

Palm Garden Hotel

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a hot tub and self parking.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 4200 square feet (390 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this 3-star Thousand Oaks hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Sette Sorelle – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sette Sorelle

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,200 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 934 out of 1392 reviews
Rating 8 - Good. 302 out of 1392 reviews
Rating 6 - Okay. 108 out of 1392 reviews
Rating 4 - Poor. 20 out of 1392 reviews
Rating 2 - Terrible. 28 out of 1392 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Zara

Stayed 1 night in Dec 2025

10/10 Excellent

Riley

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Liked: Staff & service, amenities
Hotel Staff was great and free breakfast is generous. However, the rooms really need updating: remove the gross carpet and couches and the rooms would be much better. Also found two hairs, one and bathroom and one in the bed. Not good! Selvins next door is awesome: always good music, service, food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub after long day of fishing and the breakfast was outstanding
Stayed 2 nights in Dec 2025

10/10 Excellent

Evan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a standout hotel in Ventura county. Great new updates from the pool to the restaurant, highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Jay

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is conveniently located near the Freeway. Well lit and clean. Even though we were next to the freeway we didn't hear the highway traffic in the room
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Stayed 1 night in Nov 2025

10/10 Excellent

Prince

Travelled with family
Liked: Cleanliness, staff & service, amenities
Small rooms and paid parking are a bit of a bummer but the rooms are renovated in the last few years and the restaurant onsite is an advantage and also good ambience. Little gazebo in the courtyard too makes it a nice boutique feel. Very reasonable rates.
Stayed 1 night in Nov 2025

2/10 Terrible

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever! But the NIGHT staff front desk was the worst. One girl was laughing. And the other guy wouldn’t tell me his name. I was really calm with everyone. I am almost 60 years only. And been to many hotels at least 6 times a year or more and spend at least 2 days to 2 weeks a year. When I contact higher up…when I get a chance in regard to that night shift, except for the security guy. He was the only one that was nice. And the 3 police officers that came out were extremely nice.
Stayed 1 night in Nov 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Help with luggage rack
Stayed 4 nights in Nov 2025

10/10 Excellent

Cathy, Monte sereno

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Lovely grounds. Have strayed 4-5 times. Clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Judy and Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! We were here in May. Stayed 6 of the last 7 nights. Very pleasant.
Stayed 1 night in Nov 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had been smoked in, bath towels are too small, room was next to freeway and very noisy, mattress was terrible. Have stayed here before with none of the above problems except the towels. We come at least twice a year but will look for other lodging in future.
Stayed 3 nights in Nov 2025

6/10 Okay

Ian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Updated recently but security needs to round the clock keep the locals from jumping fences onto the property and other locals from riding their bicycles down the halls in front of the room’s doors, almost hitting our 3 year old
Stayed 3 nights in Nov 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom smelt horrible like sewer. The guy at front desk forgot to give me the room keys so, i had to walk all the way back.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Nov 2025

2/10 Terrible

Susan

Liked: Cleanliness
The check in was pretty terrible. The girl, the younger one was not professional at all. Didn’t smile. Not friendly at all. When I asked questions about the hotel she acted like I was bothering her. I was asking her about the breakfast and she gave me a weird look. Now the next guy who showed up was not professional at all. I asked for security. And he said over and over what do you need? Very rude! When you ask for security usually you should have a sympathetic heart. If someone asks me to get security I would do all I can to help! The staff is very rude. When I talked to Jessica I asked for security and she said. He’s doing something for me. What kind of answer is that? So he’s doing a favor for her and can’t be bothered. Really? Then the security guy is her personal assistant. What is security for? For employees? What kind of place is this…. A nice place but horrible staff. I have never been to a hotel where ALL the staff were rude! And I travel a lot. No one cared. The rudest I would say was the guy! I asked him his name AND HE RUFFUSED TO GIVE ME HIS NAME. What the heck! And he says he was the manager. So prior they he kept hanging up the phone. I called the front desk and the light on the phone turned off, plus I was asking for security a few times and he was rude and kept hanging up the phone. I kept having to call back. In the morning I’m going to call hotel.com. Btw, the Security guy WAS THE ONLY ONE WHO WAS NICE! I will also talk to the manager tomorrow.
Stayed 1 night in Nov 2025

10/10 Excellent

Judy and Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is boring when you are here multiple nights!
Stayed 1 night in Nov 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds
Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Stayed 4 nights in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly clean, great staff, nice breakfast, beautiful outdoor areas
Stayed 2 nights in Nov 2025

10/10 Excellent

Hossein

Stayed 1 night in Nov 2025

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