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Hotel Alpina

3.0 star property

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Photo gallery for Hotel Alpina

Front of property
Point of interest
Premium bedding, in-room safe, desk, blackout curtains
Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Frankenstrasse 6, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

Exterior
Hotel Monopol
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 676 reviews
The price is CHF 197
includes taxes & fees
9 Nov - 10 Nov
Hotel Monopol

About this property

Hotel Alpina

Hotel with a restaurant, a quick walk to KKL Lucerne
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Alpina offers 35 accommodations with a safe and a hairdryer. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a shower.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Alpina, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from KKL Lucerne and 4 minutes on foot from Chapel Bridge
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Alpina.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Hotel Alpina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per stay (for stays between 1 January and 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after hours will need to go to the following location to check in: Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is served at Hotel Monopol, located next door.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Reviews

Hotel Alpina Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 452 reviews
Rating 8 - Good. 187 out of 452 reviews
Rating 6 - Okay. 82 out of 452 reviews
Rating 4 - Poor. 23 out of 452 reviews
Rating 2 - Terrible. 24 out of 452 reviews

Reviews

6/10 Okay

Ginette

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Cet hotel est reconnu pour être bruyante à cause des restaurant et bar autour...Donc, l'hotel nous fourni des bouchons pour les oreilles et des écouteurs pour mettre sur notre tête....LOL, mais nous n'avons pas eu à les utiliser.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susanne, Milperra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is in a great location very close to Lucerne Main train station. Located in the heritage district, this hotel has character. We stayed for 3 nights. Evenings were a little noisy but that didn't worry us too much. The Las, I'm sorry I cannot remember your name, who was on the front desk was an absolute delight. She was always happy to see us on our return each day from adventuring into the alps. Hotel Alpina became our home away from home. On our second day we requested another fan for our room, and it was replaced immediately. I recommend Hotel Alpina and would certainly stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Donna, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location but no air conditioning made sleeping very uncomfortable. Fans nice but not very effective.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

This is an amazing central location in old Luzerne, perfect for Lake, trains, buses, central to restaurants and walks and with a view of Pilatus. Supermarket near by aswell. However, it can be noisy at night and no air conditioning due to historic building. Good value for money overall. The hotel's location outweighed the negatives.
Stayed 4 nights in Jun 2025

10/10 Excellent

JackieRyanMK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train and central Luzern. Nice clean rooms
Stayed 1 night in Jun 2025

6/10 Okay

Rodiana, Naples

Travelled with family
Liked: Cleanliness, amenities
NO AC!!! Be aware that this hotel has no AC. Typically the town of Lucerne has mild weather but we ended there when it was 90* and without AC it was hard to breathe and sleep. Besides that the hotel is near everything and very convenient to walk around.
Stayed 1 night in Jun 2025

2/10 Terrible

Yuvraj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location Large room with balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Gin

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Travelled with partner
I liked the cute balconies and that the rooms have been renovated , The location was also good . The room was nice and my only complaint is that the floor was a little sticky . Although the front desk clerk was efficient I thought she could be a little more welcoming . All in all a good stay
Stayed 2 nights in Jun 2025

8/10 Good

Aster

Travelled with family
Good location, clean and convenience
Stayed 4 nights in May 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

TERRY, gahanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Liked: Amenities, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

8/10 Good

Maria Criselda DeLeon

Travelled with family
Liked: Cleanliness
Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lourdes, Rio Grande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente, alado de la estación y de todo.
Stayed 1 night in Mar 2025

10/10 Excellent

Lourdes, Rio Grande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.
Stayed 2 nights in Mar 2025

8/10 Good

Samson, Seattle

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
Stayed 2 nights in Mar 2025

8/10 Good

Mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a bit outdated but the location and services most def made up for it. Close to nightlife and so many dinner options. Balcony was big and staff were great.
Stayed 1 night in Mar 2025

8/10 Good

Hannah, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Room is decently clean (not enough I would walk on my bare feet)
Stayed 2 nights in Mar 2025

8/10 Good

PETER, Addlestone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel, i expect the drunks, the inconsiderate drivers revving engines and the refuse trucks, but…In a quiet side road, unfortunately taxi drivers and food delivery bikes park outside for their next job and loudly talk across the road to each other. Fixed using earplugs. But what cannot be fixed is the club/pub on ground floor, noisy barstools constantly scraping across a hard floor, then at 3:30am the place is cleared, cleaned and tidied for 30 minutes and impossible to sleep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul, Laguna Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel.
Stayed 1 night in Mar 2025