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BOUTIQUE Hotel by Continental Park

4.0 star property

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BOUTIQUE Pilatus Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Morgartenstrasse 13, Lucerne, 6002
  • Chapel Bridge
    ‪5 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for DESIGN Double Room

DESIGN Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

DESIGN Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for PARK Triple Room

PARK Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

PARK Triple Room

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for PARK Single Room

PARK Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

PARK Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for BOUTIQUE Double Room

BOUTIQUE Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

BOUTIQUE Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for BOUTIQUE Pilatus Suite

BOUTIQUE Pilatus Suite | Living area | 22-inch flat-screen TV with satellite channels, TV

BOUTIQUE Pilatus Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (943)
The price is CHF 367
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includes taxes & fees
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About this property

BOUTIQUE Hotel by Continental Park

Hotel with a restaurant, a short walk to Chapel Bridge
This hotel features a restaurant, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning and a 24-hour front desk.
BOUTIQUE Hotel by Continental Park offers 25 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at BOUTIQUE Hotel by Continental Park. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, bicycles to rent and helicopter/aeroplane tours
  • 6 minutes by foot from Chapel Bridge and a 4-minute drive from Swiss Transportation Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. There are 13 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at BOUTIQUE Hotel by Continental Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Lucerne hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bellini Locanda Ticinese – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 for adults and CHF 15 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellini Locanda Ticinese

Things to do

  • Bicycle rentals
  • Gym
  • Helicopter/aeroplane tours

Family friendly

  • Art supplies
  • Children's dinnerware
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 30 for adults and from CHF 15 for children
  • Self-parking fee: CHF 32 per day
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

PARK by Continental Hotel
By Continental Park Lucerne
BOUTIQUE Hotel by Continental Park Hotel
BOUTIQUE Hotel by Continental Park Lucerne
BOUTIQUE Hotel by Continental Park Hotel Lucerne

BOUTIQUE Hotel by Continental Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 185 reviews
Rating 8 - Good. 47 out of 185 reviews
Rating 6 - Okay. 6 out of 185 reviews
Rating 4 - Poor. 10 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Klara

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

This hotel should be rated a 3 stars, but 4 stars.

There was a construction in the hotel and they did not notify first of all. And when the crazy drilling sound began, they said it is unavoidable from 9am-6pm, but the following morning really loud drilling started from 7:30am. I made audio recordings as proof. It felt like right above my room but hotel said it is entire floors. Horrible. If I knew this was on, I would've changed the hotel. The room was quite dark and light was not enough, and it was cold and they heater was not working. The gym was pathetic and it was broken anyway - a tiny room with two broken old machine. They should not list gym as an option to be fair. The bed was not comfortable and very small - it was not the quality of 4 star- hotel. They also did not have a choice of late check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!! Friendly staff, comfortable room, great location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very warm welcome from the moment we walked in. and the staff went out of their way to make us feel comfortable. The room was quite and very comfortable. Location was great!!
Stayed 2 nights in Nov 2024

8/10 Good

Kelly Kim Phuong

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Highland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with a decent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry, Irving

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the proximity of train station and attractions. Friendly staff. Tasteful decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very basic room for the price. Limited space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Williamsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal service we received was excellent, including recommending and booking things to do: Pilatus golden circle loop was a fantastic day and greatly enjoyed. Boat cruise on Lake Luzern made for a perfect afternoon. All activities were easily accessible from the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Enjoyed our stay. Great location, helpful staff. Good breakfast with several options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and hotel. Probably not worth the price but overall good
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet new hotel. Nice air conditioned room. 2 elevators, great breakfast. Near all attractions. Has a garage
Stayed 1 night in Jul 2024

8/10 Good

Manijeh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient to all the great places. Love their alfresco dining.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose a junior suite as I wake up much earlier than my wife. The suite had good amenities, had been recently renovated, and had a very comfortable bed w soft pillows, which was not that common to my surprise in Switzerland! Staff were helpful although when we arrived it was crowded so had to wait to check-in. Location is great-next to train station but safe good neighborhood. Orbitz sends the wrong address where there's no entrance; correct address is for Continental Park Hotel right around the corner
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 5 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024