2/10 Terrible
Janet
19 Dec 2025
The front desk was rude and hostile. They fumbled around with the computer and kept saying the rooms we were assigned were “out of order”. I asked do you mean the rooms aren’t ready and they said the rooms were ready but out of order therefore they would have to reassign our rooms. They were unable to explain the meaning of “out of order” and why that would impact our stay. Johnny at the front desk has no business working with the public. His hostility and behavior was appalling. I have stayed at numerous AC Marriotts for business and pleasure and have never had such a negative experience. The rooms were clean, bed comfortable and nice shower but we will NEVER stay at this location again. The manager Angel apologized for our experience but didn’t seemed surprised about our experience. The staff at the pool bar was dismissive and prioritized moving lounge chairs to providing customer service.
Janet
Stayed 3 nights in Dec 2025

























