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Hotel Chez Swann

4.0 star property

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Photo gallery for Hotel Chez Swann

City view
Lobby sitting area
Bar (on property)
Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Montreal, QC
  • Place, McGill University
    ‪5 min walk‬
  • Place, Bell Centre
    ‪8 min walk‬
  • Place, Montreal Convention Centre
    ‪17 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

7.8 out of 10
Good
(13 reviews)
  • 28 sq m
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Chez Swann

Hotel with free breakfast, steps from The Underground City
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hotel Chez Swann gets good marks from our customers. During your stay, you're just a quick walk from Bell Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Le Pois Penche, a brasserie that serves French cuisine
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from The Underground City and Sainte-Catherine Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chez Swann .

This 4-star Montreal hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Le Pois Penche – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per night.
  • Cots (infant beds) are available for CAD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-07-31, 227360

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1009 reviews
Rating 8 - Good. 287 out of 1009 reviews
Rating 6 - Okay. 82 out of 1009 reviews
Rating 4 - Poor. 52 out of 1009 reviews
Rating 2 - Terrible. 39 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Furniture seemed cheap and AC didn’t work well
Stayed 4 nights in Jul 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 1 night in Aug 2025

10/10 Excellent

Frederic

Stayed 5 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in a good area with easy access to tourist things
Stayed 2 nights in Jul 2025

10/10 Excellent

maneesha

Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel but just needs parking space opportunities
Stayed 3 nights in Jul 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Got an upgrade which was nice. Air conditioner could have been better, but not a huge issue. Bathroom and double shower was lovely. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Zain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good! Easy check in and check out. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel; it had a nice vibe and it was quiet. There were many things nearby that were walkable, which was amazing. My only negatives were that it was so hot in our room, the air conditioner was very old and barely pushing out cold air. I also noticed that there were some dirty/soap grime spots on the shower "window", and the corners of the shower, meaning the cleaning wasn't done very thoroughly. The staff were lovely people, and were quick to want to remedy things as best they could. We had a fan brought to us immediately. I would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brennan Isiah, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cuck chair and shower.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarabjeet

Disliked: Staff & service, property conditions & facilities
Avoid. AC broken and they don’t have a fan available. I should have read past comments where people complained about AC and showers being broken. Looks like the management don’t take feedback seriously. Good luck finding a staff member to help if it’s weekend.
Stayed 1 night in Jul 2025

2/10 Terrible

james

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The place was terrible and unclean. Staff didn't care the that air conditioner was broken, the cleaning staff when we got there was sitting in our room passing on his phone. The place was unclean, breakfast was terrible. Not one good thing to say other then location.
Stayed 1 night in Jul 2025

4/10 Poor

Cora

Travelled with partner
There was no AC, shower pressure was minimal and the headboard has stains. The bed was comfortable and the room was large enough for two suitcases and two people.
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool but noisy

Great chic rooms with hige shower. But noisy due to being over a restaurant/nightclub.
Stayed 3 nights in Jul 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed were nice, and the breakfast was very ordinary.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excepcional. Above and beyond our expectations. We had booked a Junior Suite, which was beautiful but ended up having some issues with the room. They immediately took care of it and upgraded us to a suite that was amazing. The location is fantastic, right downtown and within walking distance to shopping, dinning, and attractions(Museum of Fine Arts, Mont Royal, etc) The Metro station is just 2 blocks away, which made it super simple to move around Montreal. I'd stay there again and highly recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Justine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ! On a beaucoup aimé la chambre. Seule chose était au niveau de l’insonorité. Nous entendions les gens marcher au dessus de nous et le fan de la salle de bain faisait beaucoup de bruit également. Sinon je recommande fortement!
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL, ORLEANS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Fernand

Pas de commentaire
Stayed 1 night in Jul 2025

8/10 Good

Erfa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Chen

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This stay was quite disappointing due to the following issues: 1. The air conditioning was broken and couldn’t be adjusted; 2. The sink was clogged and drained very slowly; 3. There was a skylight with no proper blackout, making the room very bright and affecting sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
I enjoyed it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 3 nights in Jun 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all amenities. The hotel and room was clean. Staff did not come in to make the bed or freshen the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
Parking went smoothly but we parked in the wrong lot and paid 40.00 extra dollars. It's crazy busy downtown and despite the 40.00 we are very safe comfortable and close to my morning appointment. Overall 9/10..to 10/10
Stayed 1 night in Jul 2025