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Mercure Hotel München Altstadt

3.5 star property

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Photo gallery for Mercure Hotel München Altstadt

Enjoy a wide selection of fresh fruits, cheeses, and pastries at our buffet.
Two single beds with white linens, a desk, and a mirror.
Relax and entertain in this open-plan living space featuring a dining area, comfortable sofa, and flat-screen TV.
Relax in a serene space with a large window, a comfortable sofa, and a convenient table for your essentials.
Welcome to our hotel's reception area, featuring a digital information kiosk and comfortable seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Hotterstr. 4, Munich, BY, 80331
  • Viktualienmarkt
    ‪5 min walk‬
  • Marienplatz
    ‪5 min walk‬
  • Theresienwiese
    ‪19 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Relax in a stylish room with a comfortable chair, wooden desk, and a large window with curtains.

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Relax in a serene space with a comfortable bed, desk, and seating area.

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Relax in a serene space with a comfortable bed, desk, and seating area.

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Relax in a welcoming space with a comfortable sofa, coffee table, and desk area featuring a coffee machine and kettle.

Comfort Room

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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The price is CHF 277
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About this property

Mercure Hotel München Altstadt

Hotel with free breakfast, a quick walk to Marienplatz
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a computer station, express check-in and free newspapers are on-site. Housekeeping is available on request.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Mercure Hotel München Altstadt. During your stay, you're just a quick walk from Marienplatz. Free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Viktualienmarkt and 5 minutes on foot from Marienplatz
  • Dogs welcome for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel München Altstadt.

This 3.5-star Munich hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Languages

Bosnian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Mercure Hotel München Altstadt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 982 reviews
Rating 8 - Good. 318 out of 982 reviews
Rating 6 - Okay. 37 out of 982 reviews
Rating 4 - Poor. 12 out of 982 reviews
Rating 2 - Terrible. 3 out of 982 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate. We loved the free hot breakfast and minibar which was perfect for having water to stay hydrated. The location was perfect for walking to Marienplatz and public transportation. Be sure to take advantage of their bikes to explore the city and travel like a local!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was fun and interesting. If you like to shop, see history and be close to the trains then this is a good hotel for you. Their breakfast included fresh squeezed orange juice. Delicious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Old Town

My sister and I had 24 hrs to spend in Munich and wanted to experience as much of the city as we could. Hotel Mercure was conveniently located a few minutes from Marienplatz for authentic German food, beer and Gothic architecture. Our room was clean and cozy. The staff were inviting and great to talk to. The buffet area for coffee, tea and water being open 24/7 was an extra bonus. And the breakfast spread… we wish we had more time to sample all the cheeses, jams, and fresh baked goods. Would stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, quality, and hospitality

We loved the location and the breakfast. The stocked mini-fridge was very nice. Staff were warm and engaging. Everything was perfect except there was a tendency of guests to talk loudly while waiting for the lift, which was right next to our entry door. People also were smoking and speaking loudly outside the hotel entry which was one level below our window. Rooms further away from the lift would have been better.
Stayed 2 nights in Mar 2025

10/10 Excellent

ABDON, CHULA VISTA

Stayed 5 nights in Mar 2025

8/10 Good

Eric

Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Breakfast was great. They lent us a bike which was perfect for us to go and see everything in Munich.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Alejandra Cardenas

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander, Slough

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Munich

Great shower, bed comfortable, room size good, breakfast very good by European standards, great location to walk city
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, service, and breakfast

Hotel is centrally located to most everything in downtown Munich. The staff is very nice and helpful. Breakfast is very good. The only complaint is that some rooms will require one to lift suitcases up steps. Will stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Megumi

Stayed 2 nights in Jan 2025

10/10 Excellent

Wael, Beirut

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In th3 center. Close to everything's
Stayed 2 nights in Jan 2025

8/10 Good

Gailord

Stayed 4 nights in Jan 2025

10/10 Excellent

Mauren

Liked: Cleanliness, staff & service, property conditions & facilities
The room was magnificent with a well-stocked minibar and was part of the services with breakfast. The restaurant only had the basics but it was free. I was surprised by the attention received. I recommend this hotel because it is well equipped for your comfort and pleasant stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Clemmons

Travelled with family
Very convenient location on a quiet street off the main shopping area. Walkable to everything in the Old Town. Staff was very friendly. Rooms clean. Breakfast was a highlight, nice assortment and fresh. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Stayed 4 nights in Dec 2024

8/10 Good

Emma, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is tucked away on a quiet, secluded street, yet it’s just a few minutes’ walk from the Christmas markets and the train station. The building itself has a college dormitory vibe, and I was even scolded by the front desk staff for arriving so late. That said, the room was functional and comfortable, with everything in its place. The bed and pillow were quite cozy. Breakfast was absolutely sensational, and the staff were exceptionally friendly and helpful. Overall, I’d give it a 10 out of 10 and would definitely recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Model hotel in center of Altstadt

Just a block off the Marienplatz. Modern hotel with friendly staff and a great breakfast buffet. Easy to get to and from the Hauptbahnhof and airport on public transportation.
Stayed 5 nights in Dec 2024