The Springs Resort and Spa at Arenal

5.0 star property
VIP Access

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Photo gallery for The Springs Resort and Spa at Arenal

Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
Couples treatment room(s), sauna, steam room
5 restaurants, breakfast, lunch, dinner served; sushi
Three Bedroom Premier Suite | Living room | Flat-screen TV, DVD player, iPod dock
Vista Grande Double Queen | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Los Lagos Hot Springs
    â€Ș11 min drive‬
  • Arenal Natura Ecological Park
    â€Ș11 min drive‬
  • Arenal Volcano
    â€Ș21 min drive‬
  • La Fortuna (FON-Arenal)
    â€Ș26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vista Grande Double Queen

  • Mountain view
  • 85 sq m
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • Mountain view
  • 425 sq m
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

  • Mountain view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

  • Mountain view
  • 116 sq m
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

  • Mountain view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • Mountain view
  • 237 sq m
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Single Bed and 1 Single Sofa Bed

Vista Grande Guest Room

  • Mountain view
  • 85 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

Riverfront resort with 5 restaurants and 15 outdoor pools
This smoke-free resort features 5 restaurants, 15 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to body wraps, Swedish massages or reflexology at Sanctuary Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the location
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee
As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 2313 square feet (215 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Monterrey resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Tres Cascadas – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Las Ventanas – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,313 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 37 ÂșC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 925 out of 1003 reviews
Rating 8 - Good. 53 out of 1003 reviews
Rating 6 - Okay. 16 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff, we are definitely staying here again!!
Stayed 3 nights in Feb 2025

10/10 Excellent

kim

Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is huge and magnificent. Photos do not do it justice. Beautiful views. Tons of things for kids to do. The river adventure area is gorgeous. This is like Disney world for kids. A must do if you have younger kids. The main resort area is peaceful and beautiful. Rooms are enormous and brand new. Bathroom is super luxurious. This place was so impressive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here. The staff were fantastic and kept my three year old entertained constantly.
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, beautiful resort
Stayed 2 nights in Jan 2025

10/10 Excellent

Moneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very accommodating. The hot springs were great and the view from our room was magnificent!I would definitely return here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to take in the La Fortuna area and Arenal Volcano views and activities. Staff went above and beyond to be friendly and accommodating. The Hot Springs on site are great, and we often had each pool to ourselves. Very nice to have Club Rio for outdoor activities and a more natural feeling hot spring experience overlooking the Arenal river. The restaurants and food were nice and palatable with great setting and views, but the food was not amazing. We were in a newer building that was further from the main reception and lobby/restaurants, the walk was very nice and not more than 5-10 mins, but there were also ample golf carts to make the ride quick, easy and fun for the kids.
Stayed 4 nights in Jan 2025

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was excellent, property was well thought out, easy to get to all the amenities, staff were amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Would return. So peaceful and relaxing. Suggest dining off-site; the food is great, but too expensive. Plenty of delicious options at nearby restaurants or in La Fortuna. No need to pay crazy prices for the food at the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rainy but nice
Stayed 3 nights in Jan 2025

10/10 Excellent

rewa

Stayed 3 nights in Jan 2025

10/10 Excellent

Erik

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven on earth.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring pools, restaurants, views, and activities. The family really enjoyed the river tubing, horseback riding, and ATV Farm Plus adventure, especially.
Stayed 3 nights in Jan 2025

4/10 Poor

Taylor

Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had so much fun! Food was great, too! Will be recommending this hotel to all our friends visiting Costa Rica.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Try the restaurant in town but everything was amazing and the best facial I have ever had!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sulakshana

Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The property was very well maintained. And the staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the most amazing places we have ever stayed. Highly recommended! The staff was equally as great
Stayed 4 nights in Dec 2024