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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Aerial view
Bar (on property)
Sauna
Restaurant
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Lungo Lago Giacomo Matteotti, 198, Porlezza, CO, 22018
  • Place, Lake Lugano
    ‪1 min walk‬
  • Place, Porlezza Harbour
    ‪1 min walk‬
  • Place, Porlezza Lakeshore Park
    ‪3 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪36 min drive‬

Room options

Standard Single Room

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony | Down duvets, in-room safe, desk, free WiFi

Family Room, Balcony

  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Balcony

Down duvets, in-room safe, desk, free WiFi

Superior Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Balcony, Lake View

Superior Triple Room, Balcony, Lake View | Down duvets, in-room safe, desk, free WiFi

Superior Triple Room, Balcony, Lake View

  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Down duvets, in-room safe, desk, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Superior Room, Balcony | Down duvets, in-room safe, desk, free WiFi

Superior Room, Balcony

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Room, Balcony, Lake View

Panoramic Room, Balcony, Lake View | Down duvets, in-room safe, desk, free WiFi

Panoramic Room, Balcony, Lake View

8.8 out of 10
Excellent
(8 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Europa

This smoke-free hotel features a health club, a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, spa services and a seasonal outdoor pool.
Hotel Europa offers 36 accommodations with a safe and a hairdryer. Beds feature down duvets. This Porlezza hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a health club, a sauna and a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Europa, you're just a quick walk from Porlezza Harbour. Features include free WiFi in public areas, plus a gym and a rooftop terrace.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Steps from Porlezza Harbour and 3 minutes on foot from Porlezza Lakeshore Park
  • Airport shuttle service available for a fee
Hotel Europa offers its guests a seasonal outdoor pool, a health club, and a sauna. Public spaces have free WiFi. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Europa. The hotel can provide wedding services and tour/ticket assistance. Parking is available for a fee.

This 3-star Porlezza hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course
  • Golf clubs/equipment
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check in from 2:00 PM to 10:00 PM and 10:00 PM to midnight
Late check-in subject to availability
Late check-in fee: EUR 35.00 for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night
  • Late check-in fee: EUR 35.00 for check-in between 10:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT013189A1FLBPF8SJ, 013189-ALB-00001

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Porlezza
Hotel Europa Porlezza
Hotel Europa Hotel
Hotel Europa Porlezza
Hotel Europa Hotel Porlezza

Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 231 reviews
Rating 8 - Good. 103 out of 231 reviews
Rating 6 - Okay. 43 out of 231 reviews
Rating 4 - Poor. 15 out of 231 reviews
Rating 2 - Terrible. 4 out of 231 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yanick

Liked: Cleanliness, staff & service, amenities
Very friendly staff, nice location
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Baharak

Liked: Cleanliness, staff & service
Great location and and great staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only breakfast in the restaurant. No bar on site.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view of lake and surrounding mountains.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the centre of Porlezza, the lake and area around, the coffee bars and restaurants, the very good breakfast at the hotel,,the local market; overall: to visit Porlezza..!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Roger

Great location. Nice staff and family
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly, very eager to help you out with things that go beyond their job description
Stayed 4 nights in Sep 2024
Verified

8/10 Good

hilde

Liked: Cleanliness, staff & service, amenities
A bit dated sanitary installation (difficult to regulate the hot water in shower), electricity cut after leaving room/removing key. Superb location on the lake front, wonderful views, very friendly and forthcoming staff (never a problem whenever we asked for something, eg. storage of our electrical bikes). A lot of dining options within walking distance.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

Charming hotel

Really lovely hotel in a beautiful location, with exceptional views. Daily breakfast was great too. Only down side was the lack of air conditioning, although we did stay during the recent heatwave.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had a million dollar view with a very reasonable price tag
Stayed 1 night in Jun 2024
Verified

8/10 Good

burcu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood in a small town. Right next to the lake, the room was spacious. It was a pleasant stay.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
We went for 3 days in hotel Europa. Its a very nice and clean place with a excellent service. I would recommend everybody to go to hotel Europa. Thank you for everything!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view!!! Great value for money for such incredible view. Family business
Stayed 2 nights in May 2023
Verified

8/10 Good

Ivanilda

Liked: Cleanliness, staff & service, amenities
Very friendly and perfectly located. Not luxury but good standard. Maybe in hot times an aircondition could be missed.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Danny

Liked: Staff & service
Disliked: Property conditions & facilities
Make sure that Check-In is before 22:00h. Otherwise need to try to contact stuff and pay €35 extra fees. Parking costs also €10 per day.
Stayed 1 night in May 2025
Verified

4/10 Poor

Mette

Disliked: Cleanliness, property conditions & facilities, room comfort

Value for the money we paid? No! Much to expensive

No refrigerator, no aircondition and no water boiler at the room and a extensive smell comming from the toilet/sewer.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Kaarin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great place overlooking the lake, we had stunning views from morning to night time. Shops, eateries and buses all within a 5 minute walk. We were there mid September but alot of places were closed in the evening so limited on dining options out of the hotel. Parking was very tight due to other inconsiderate guest parking and it was 20 minutes to Lake Como so we had the benefit of a cheaper price than Lake Como towns. No tea/coffee making facilities but eveerything else was great
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service

Beautiful two-night stay at Hotel Europa

A great small hotel. We expected a restaurant, but it was only for breakfast. Nice small pool, but note that there is no service by the pool (no drinks, no coffee, and no snacks). Our room was nice, but it would have been better if we had air-conditioning and a fridge. The staff was very service minded. The view and the balcony were awesome. The city of Porlezza is small but has the things you need on a vacation: Beauty, the lake, a Beach, and some restaurants.
View from our balcony
View from our balcony
View from our balcony
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sufficient place to stay for short time, kind ppl!

My friends and I had a pleasant time at this hotel, it is in a quiet area where locals are just across from the lake. It is an older building with very small amenities such as little bathroom space but it was sufficient enough for us for our 2 night stay. Keep In mind they have no air conditioning in the rooms at least none that we saw, however we let the windows open for a breeze and left the fans on and that kept the room cool. The front desk employees were so kind and helpful, they suggested great places for us to eat in the local area and provided us with great service. I would definitely recommend staying here for a short time.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Stefano Marinho

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Anne

Disliked: Property conditions & facilities

Great view

The view of the lake is great, but the hotel is old-fashioned and intended only for a short stay. We stayed at the hotel for a week and it was too long. The hotel is old-fashioned, but clean. Breakfast was simple and the same every morning, I also missed veggies. The gym was equipped with non-functioning equipment, so it does not serve anyone. We also tried the sauna and it was good. I would recommend to pay little more and find a hotel from Lugano or Lake Como.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very difficult to get to this hotel, unless you drive, as the town doesn't offer taxis and we were unable to hire a driver. We ended up taking the city bus which wasn't a great option with our luggage and with the bus timetable. The hotel itself was right on the water and five minutes to the beach. The staff was exceptional friendly and helpful. The wifi wasn't great and the hotel didn't have air conditioning so in mid-July we had some hot nights! Overall tho, we were quite pleased. Just ensure you are aware of the lack of taxis and no air conditioning as those things took us by surprise.
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Iftikhar

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location if you choose the lake view rooms. Bedding and the rooms were clean but that’s where all the positives stop. There is no air conditioning so the night was hit even with the extremely slow speed ceiling fan, and not even an iron available. Toilet seats were broken and no curtains in the bath when taking shower in either of the two rooms, and no overhead shower so showering was not a good experience. When asked for the iron we were told we’d had to walk10 minutes. Also no fridge in the rooms. We then had to pay for the breakfast which we thought was included since we paid extortionate prices, even for the peak seasons. Will be speaking to Expedia about it. Feel ripped off sadly :(
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Petronel-Claudiu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Awful experience!

The missing Air-conditioning was the main deal breaker . The beds were very uncomfortable ;I left with a back pain. The wifi was really bad , unstable. The pool is open from 10:00am to 07:00pm .All good until you realize that during the day you cannot use it too much and by the evening the staff tells you off at 07:00 sharp in a non polite manner. Durring my stay ( june 20-27 ) I had a surprise of a construction site right next to it . Every morning 07:00 sharp the workers uill cut in iron and wood making a awfully loud noise . No minibar in the room . The rooms are looking awful, everything is old and works like it . On the balcony you get just twoplastic seats over-used and mini table. Overall the worst experience I've ever had.By the end of the holiday I got so pissed that really made me hate this place . The only good parts are: the location and the fact that the cleaning staff did a perfect job considering that the showers were not sealed properly and water will get out all over the bathroom. Nothing more , nothing less.
Stayed 6 nights in Jul 2022