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Dreams Puerto Morelos Resort & Spa - All Inclusive

Property class: 4.5

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

A resort with a large pool, palm trees, and a view of the ocean.
Property video
A modern interior with a wooden ceiling, a seating area with tables and chairs, a counter with a display case, and a wall with a tropical leaf pattern.
A covered outdoor bar area with wicker furniture, a pool, and a view of the beach.
A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Room

  • Garden view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Tropical View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(39 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Tropical View King

A balcony with a pool view, red wicker chairs, and a table with a teapot and cups.

Junior Suite Tropical View King

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View King

A modern hotel room with a bed, sofa, and a dining area.

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front King

A balcony with a sofa, two red chairs, a small table with fruits, and a view of the ocean.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool View Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View Double

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Pool View King

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

A living room with a sofa, a coffee table, a lamp, a vase with flowers, and a framed artwork on the wall.

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Water Park View Double

A hotel room with two beds, a balcony with red chairs, and a dining area with a table and chairs.

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Water Park View King

A modern hotel room with a bed, sofa, and a dining area.

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

This property features 10 restaurants, 9 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free water park access, 2 poolside bars and 5 bars/lounges are on-site. Change of towels is available on request
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 436 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A 24-hour health club and a complimentary water park with waterslides are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The free breakfast at Dreams Puerto Morelos Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Petempich Bay. Free WiFi in public areas, free self-parking and 9 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 9 outdoor pools
  • Indulge with hot stone massages, manicures and pedicures or hydrotherapy at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 9.8 miles (15.7 km) from Moon Palace Golf Club and 15.1 miles (24.3 km) from Maroma Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square metres) and includes conference space. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Miyako – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar. Open select days.
Rue de Rivoli – This restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. Open selected days.
Vivace – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open selected days.
Ki – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open selected days.
World Cafe – This buffet restaurant specialises in local and international cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace
  • World Cafe

Things to do

  • 24-hour health club
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • High chair
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 51,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Magnifying mirror
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 011-007-000917/2025

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 465 out of 1173 reviews
Rating 8 - Good. 300 out of 1173 reviews
Rating 6 - Okay. 183 out of 1173 reviews
Rating 4 - Poor. 98 out of 1173 reviews
Rating 2 - Terrible. 127 out of 1173 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Senatralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay there overall I give them 5
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly Nichelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great shows were great
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Janessa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and staff - no beach to walk or swim in but several other amenities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property! The rooms are immaculate! The staff are incredible, they went above and beyond. I would highly recommend this property, and we look forward to returning !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outstanding
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

NABIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids Friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Rekha

Liked: Cleanliness, property conditions & facilities
Everything, the service, the food was top tier , the atmosphere was amazing and beautiful. We definitely would visit again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Zoe Karen

Liked: Staff & service, amenities, property conditions & facilities
I love the energy of the staff there! Good food good service drinks everywhere! Will definitely come back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness
Great
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Kadezah

Liked: Staff & service
Resort small
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Ellyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friendly. Angel made our drinks every night and was the best! We would go back here just to visit him. We got engaged this trip and the concierge took the best care of us. Highly recommend for a family friendly resort!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Shakir

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was very small. The resort needs more restaurants and serve more food. However, the staff was great and the overal experience was great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Food was really good and everyone at the hotel was very nice! Would definitely recommend.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Akilah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Great food, and weather, but lots of kids!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Syreeta

Liked: Cleanliness, amenities, property conditions & facilities
Ecerything was amazing!! The staff, cleanliness, loved the caramel cappuccino!! I would go back again. Waking up to the ocean view was the best.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

khursheda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good family hotel
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice i enjoyed my stay would definitely recommend again
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Frank M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Kaelan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good food, great service, rooms are spacious, in good condition, walkable property - not too large. Disappointing that there was real beach on property, the ocean was unswimmable at the resort which was not conveyed in the resort information. Resort was very family friendly with nightly entertainment mostly geared towards entertaining the children, that was great fun!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the food was excellent, the staff was generally excellent. It was impossible to get chairs to sit by the pool as they were all "taken" before 7am.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Vasudeva Kurup Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome with numerous pools and restaurants and bars.
Lizard commonly found here. Harmless though
Coinee or something commonly found here
Stayed 4 nights in Sep 2025