4/10 Poor
alicia
Travelled with family, Travelled with family and small children
4 Jan 2026
First of all the website states that there is a kids club open from 10 AM to 6 PM. That was not open at all. I picked that resort because I was under the impression that there was a place to do drop the kids off which there wasn’t. The room stated that it was supposed to be a two bedroom with two king beds. Both bedrooms did not have king beds one had a queen one had a double. The fireworks stating online for New Year’s didn’t happen. The washing machine and dryer was broken. The washing machine just continued to wash for hours, and the dryer took hours to dry. The lobby wasn’t ever open besides the first time checking in all the other times we needed assistance we had to go to the other phase. It stated on the website that there was two restaurants there was actually only one that was open. So overall very disappointed with several things.
alicia
Stayed 5 nights in Dec 2025



























