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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
Property video
Lobby sitting area
7 restaurants; breakfast and dinner served
Junior Suite Garden View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪4 min walk‬
  • Place, Casino Avalon Princess
    ‪19 min walk‬
  • Place, Aromas Museum
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Garden View

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft Suite Garden View

Premium bedding, memory-foam beds, free minibar, in-room safe

Loft Suite Garden View

8.4 out of 10
Very good
(25 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Poolside

Premium bedding, memory-foam beds, free minibar, in-room safe

Deluxe Poolside

8.2 out of 10
Very good
(64 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Poolside

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Poolside

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool Access

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Pool Access

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Poolside Single Use

Premium bedding, memory-foam beds, free minibar, in-room safe

Deluxe Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Garden View Single Use

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool Access Single Use

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Pool Access Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Single Use

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Loft Suite Garden View Single Use

Premium bedding, memory-foam beds, free minibar, in-room safe

Loft Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

Catch some rays on Grand Palladium Punta Cana Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Punta Cana Resort & Spa - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Cortecito Beach. Free WiFi in public areas, free self-parking and 5 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Portofino, one of the property's 7 restaurants and 3 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with massages, reflexology or manicures and pedicures at Zentropia
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests speak favourably about the bar and the overall condition of the property
  • 0.2 mi (0.3 km) from Cortecito Beach and 10.9 mi (17.5 km) from Macao Beach
Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Portofino – This theme restaurant specialises in Italian cuisine and only serves dinner.
El Dorado Steak House – This theme restaurant specialises in Chinese cuisine and only serves dinner. Open daily.
Bhogali – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Sumptuori – This theme restaurant specialises in barbecue and only serves dinner. Open daily.
Behique – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Behique
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square foot of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Room service is available for a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 92 out of 1006 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hilary

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio de Edwin y muy buena persona
Stayed 6 nights in Feb 2026

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
room was nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Luis Manuel Rivera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great!
Stayed 5 nights in Feb 2026

10/10 Excellent

Jessica, queens village

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
We had a great stay! The staff was very accommodating and helpful. Edwin was very nice and attentive to all our needs especially on last minute reservations changes. Highly recommend!
Stayed 3 nights in Feb 2026

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities
Stuff super helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Great service of our concierge Edwin. He was able to provide support during the full length of our stay which made the experience more enjoyable.
Stayed 5 nights in Feb 2026

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Edwin was very helpful friendly and professional
Stayed 5 nights in Feb 2026

10/10 Excellent

Davey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Edwin was the best!!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Clinton, Lake City

Stayed 5 nights in Feb 2026

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had an amazing time at the Grand Palladium. A huge thank you to Edwin for making our stay extra special.
Stayed 7 nights in Feb 2026

10/10 Excellent

Drew Joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent. The check in process was seamless with Edwin. Very accommodating and helpful throughout the entire trip. We would absolutely work with Edwin again!
Stayed 6 nights in Feb 2026

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities
Leak in the ceiling of our closet-Soaked our dry cleaning. No hot water for 3 days. Impossible to get dinner at the restaurants. We ordered room service and had to pay extra. Outdated rooms
Stayed 5 nights in Feb 2026

10/10 Excellent

olga

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Feb 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! We had a great time in Punta Cana!
Stayed 5 nights in Feb 2026

10/10 Excellent

Andrea

Stayed 7 nights in Feb 2026

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from our room very spacious room,accommodation was great Super friendly staff from room attendant, servers, bartender, vallet Edwin from guest service A + from day 1 until we depart always helping us,greetings us and put big smiles in our faces. We cant wait until Feb 2027 to go back
Stayed 7 nights in Feb 2026

4/10 Poor

Shibashis

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Restaurants were not available, ended up in buffet for most dinners. The app doesn’t work for dinner reservations, one has to wake up at 9 am to go to the front desk to book. Indian restaurant was terrible, the two buffet options were good tho’. Had requested for a king bed, got two double beds instead. They will take away 3 hours from your vacation to sell you membership, which is sham.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the very beginning of our arrival we were greeted by Edwin, whi was just the best! He was super welcoming, helpful and just all around great dude! The food was spot on, i will truly miss the lunch buffet. No worried though, we'll be back!!
Stayed 6 nights in Feb 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Nice size & ability to move around the complex walking & with shuttles. Good food & friendly staff. Booked during last minute cancellation at a local condo. Saved our trip planned from October!
Beach right over the dune from our room. Last day sunrise!
Stayed 4 nights in Feb 2026

10/10 Excellent

Najada

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay at this hotel. We recived a room upgrade which was very much appropriate since it was 5 steps away from the beach. Edwin or concierge was amazing. He helped daily with restaurant reservation,checked in to make sure everything was okay during our stay. The coffee shop also made amazing coffee.
Stayed 4 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Edwin was absolutely amazing and attentive to all of our needs. We will come back because of him.
Stayed 5 nights in Jan 2026

2/10 Terrible

Robert

Disliked: Property conditions & facilities
Wife broke her leg at the pool by slipping on tiles around the pool, still in a cast and will need to relearn how to walk according to the Doctor!!
Stayed 9 nights in Dec 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The physical resort is attractive and well maintained, but the guest experience fell short over a five‑night stay.Check‑in and communication Check‑in was very slow even with online check‑in done in advance, which set a bad first impression. The app was unreliable and not intuitive, and event schedules were often wrong or in the wrong location, with almost no proactive communication from staff.Dining and snacks No à la carte restaurants were available to reserve for the entire stay, and every day required begging Guest Services for a table while some guests were seated as walk‑ins, making the system feel arbitrary and unfair. Snack options were weak, especially after breakfast ends around 10:30 and after dinner, and some hot items, like eggs under heat lamps, were served cold.Staff and atmosphere Many staff members did not seem friendly and at times appeared annoyed, and limited English made resolving simple issues harder. Cleaning staff were loud in the morning, there was no music at the pools, and there were not enough pool chairs, which hurt the overall vacation vibe.Room design The bathroom layout offered very little privacy, which was uncomfortable when sharing a room.Overall, it is a nice‑looking property, but poor restaurant access, bad communication, and inconsistent service made the stay much more frustrating than a five‑day all‑inclusive vacation should be.
Stayed 5 nights in Dec 2025

6/10 Okay

Susana De La

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a different room. At check‑in I asked to reserve a table at a restaurant for the next day; the staff advises that since I booked with Expedia, Edwin, would be my concierge and would handle it, but I never heard from him—unlike other resorts that usually WhatsApp. Housekeeping only made the beds and changed towels; they didn’t sweep, mop, or wipe down counters daily. At the buffet I saw cooks and waitstaff arguing. The waitress/waiters were inattentive, often not offering water or drinks until we were done with our food. We had a sofa bed with no blanket; when I requested one I was given just a sheet. When I inquired about New Year’s Eve dining, I was told we’d have to use the buffet. No one mentioned that a reservation was required for the gala‑style buffet, and I only found out as a line was forming outside the buffet at 10 am that morning.
Stayed 6 nights in Dec 2025

6/10 Okay

gaurav ramesh

Travelled with family
Disliked: Property conditions & facilities
Room had water leaking.was fixed after we complained. It had glass walls in bathroom. Not apt for a family resort. Front desk did not wrist broken wrist tag. Too much discrimination amongst staff for budget resorts.
Stayed 6 nights in Dec 2025