Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
VIP Access

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Free daily buffet breakfast
Water park
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive

Explore the area

View in a map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪34 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(54 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Garden view

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Garden view

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Garden view

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(5 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

Caribbean Diamond Double beds & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed
  • Garden view

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Garden view

Suite Economy with Garden View

  • 72 sq m
  • Sleeps 4

Suite Luxury with Garden View

  • 72 sq m
  • Sleeps 3

Accesible Caribbean Suite King Bed & Sofa Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

Similar properties

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, Access to hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Cana Bay Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
  • Indulge with manicures and pedicures, body treatments or facials at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • 11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
  • Cats and dogs welcome for a fee
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Toro – On-site theme restaurant.
Gallos – On-site theme restaurant. Open daily.
Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.
Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
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Hard Rock Hotel & Casino All Inclusive
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Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
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Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1257 out of 2350 reviews
Rating 8 - Good. 437 out of 2350 reviews
Rating 6 - Okay. 293 out of 2350 reviews
Rating 4 - Poor. 136 out of 2350 reviews
Rating 2 - Terrible. 227 out of 2350 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

merlin

Travelled with partner
Disliked: Staff & service, amenities
Paid for the upgraded room and it really is pointless, there is no perks and no reason to it. The first day i got there the room floor was dirty. The food was bland, no flavor and poor options. The staff was very welcoming the first day after that everyone had an attitude and no one liked servicing or going out of their way to help. Never staying here again, for such a prestigous hotel it was a very crappy experience.
Stayed 3 nights in Oct 2025

2/10 Terrible

Anna

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was our wedding anniversary trip we have visited hard rock punta cana for 3 separate times before the pandemic this was our 4 and worst time here..we will never come back here !! And it was our favorite place we requested a nice room we had a view of a tree for days our jacuzzi did not Work and no one came or checked in with us .even after I asked about it they told me they didn't know and would get back to me ..never did !!😡😡😡.the fridge was never restocked even after Asking for beers when trying to retrieve my resort Credits they said I had none although my Expedia receipt confirmed I did .when trying to book a spa service they said I needed the front desk to release my credit card and to reach out to them when I did they advised I did not have a credit card on file although they needed a credit card to check me in!!!! I had to go to my room get confirmation and send it to them only for them to finally agree that they scanned my credit card to check me I !!!!.the food was horrible and not fresh and never hot we had our family join us 8 people that vowed would never come back here although the staff was as good as possible management didn't seem to care about our issues nor did they make any attempt to make changes to satisfy us . Or accommodate us in any way ...the liquor was garbage !!! We were so disappointed but more importantly we will never spent $4000 at hard rock punta cana again and will continue to express how unhappy and miserable they made our vacation
Stayed 5 nights in Oct 2025

6/10 Okay

Jose Alberto, Guatemala

Travelled with family
Staff is not polite... the overcrowded hotel is not functional... everywhere you go, you find a long line of people... for coffee, for breakfast, for lunch, etc.
Stayed 4 nights in Oct 2025

6/10 Okay

donald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful! Our room was well decorated and spacious. I loved soaking in oyr own balcony hot tub. However, the resort is too big for its own good. Restaurants were limited as some were closed for this or that. Waiting in long lines to eat dinner or breakfast was super annoying. Food while edible was not good. Fiur out of five nights we had to call for our restocking of mini fridge and it took hours. Room service for coffee as there was only expresso machine in room took more than an hour but promised twenty minutes or less. Overall dining or anything associated with it major downside to this vacation. Nobody wants to beg or call several times for coffee or soda refills. Nobody on vacation wants to spend time in long line to eat, then see empty buffet pans . Punta Cana has some of the best beaches but dont expect good food or dining. I would not stay at Hard Rock Punta Cana again. I would visit Punta again for half the price with same beach diwn the street.
Stayed 5 nights in Oct 2025

10/10 Excellent

Oscar, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The food was delicious, the rooms were very comfortable, and we really enjoyed all the shopping and activity options available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miriam, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pools available. Lots of dining options. Room service menu needs improvement. Room was clean but light on the balcony was broken
Stayed 5 nights in Sep 2025

10/10 Excellent

Tremain Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Everything was excellent, except for the quality of service at the restaurants and check in/out was slow.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities
Property
Stayed 5 nights in Sep 2025

2/10 Terrible

Frederico

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and Everyone was AMAZING!!!
Stayed 5 nights in Oct 2025

2/10 Terrible

Henrique

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rude staff. Hard to accommodate gluten diet (they literally served frozen bread). It’s not all inclusive - you have to pay for bowling and many other activities. Had to change rooms day one because of a leak. We had two rooms as a family and they put us 3 buildings apart. A good chunk of the beach and bars is reserved for club partners. Food disappears from restaurants and stalls, for example, Ipanema, one of the steakhouses, was not serving steaks. Terrible, terrible experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

GIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place
Stayed 5 nights in Oct 2025

10/10 Excellent

Hussam, CORONA

Stayed 4 nights in Oct 2025

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Tania, miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Tarek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, great customer service, excellent beach and very clean. Air conditioning in the room very loud and kept us from sleeping comfortably.
Stayed 4 nights in Oct 2025

8/10 Good

Christin

Stayed 3 nights in Oct 2025

2/10 Terrible

Alex

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Resort was nice,nice beach,alot of pools,good waterpark. Some restaurants was good. Service is very bad. Room was good but shower was very dirty, all the handels and switches in room was dirty. Food in market was bad,nothing to eat. Have to look for my room by myself ,at checkout same thing ,i set the pick up time at 10.20 no one show up. But main problem on thus resort was that they sell on weekends cheap administration to Resort to local people. Loks like was around 300 young man ,they took over the all resort,they run in waterpark next to the kids. You can't get to any slides. At pool same thing,very dirty:towels everywhere, food,cups from drinks,very loud, jumping in the pool in they socks,taking shower nextbto the pool in they underwear. Never go back ther. I like DR first time i experience something like that.
Stayed 6 nights in Sep 2025

2/10 Terrible

noam, Key west

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⚠️ Do Not Stay at Hard Rock Punta Cana – Unsafe and Unhygienic Our “luxury” family vacation turned into a complete disaster. My son developed a severe allergic rash from the chlorine-filled pools, and my baby daughter had an asthma attack caused by the mold and humidity in the room. The rooms were dirty, moldy, and smelled terrible. Instead of cleaning, staff used machines that released strong chemicals to mask the odor. We were moved several times, but every room was the same. Even worse — a housekeeping manager entered our room and took photos of my baby without my consent. When I complained, they offered a massage and asked me to sign a confidentiality agreement instead of addressing the problem. The hotel is falling apart — broken elevators, leaking ceilings, and unsafe conditions everywhere. The “concierge” tried to sell me a vacation package without any written contract. This is not a 5-star resort, it’s a health and safety hazard. If you care about your family, stay far away from Hard Rock Punta Cana.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

6/10 Okay

Rosalyn Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was just ok but nice due to small crowd.
Stayed 2 nights in Sep 2025

10/10 Excellent

gregory anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

akash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Service was the best
Stayed 7 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food overall was not up to part in most of the food vendors I tried.
Stayed 2 nights in Jul 2025