Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
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Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(60 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.6 out of 10
Exceptional
(31 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
  • Indulge with body wraps, facials or massages at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Toro – On-site theme restaurant.
Gallos – On-site theme restaurant. Open daily.
Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.
Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1305 out of 2411 reviews
Rating 8 - Good. 441 out of 2411 reviews
Rating 6 - Okay. 298 out of 2411 reviews
Rating 4 - Poor. 133 out of 2411 reviews
Rating 2 - Terrible. 234 out of 2411 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here as a family of four with kids ages 17 and 13, and overall had a great experience. The property is impressive, several pools, and plenty of dining options. While there were lines at times, they were very manageable (usually 10 to 20 minutes). We only made one reservation during our stay, for the hibachi at Zen, and had no trouble eating well otherwise. The only disappointing meal we had was at Ipanema. The staff was very friendly which really enhanced our stay. Our room was amazing, clean and comfortable The main downside was pool and beach seating. If you don’t get towels and secure chairs by around 8:30-9:00am, it can be tough to find a spot later. Bring cash. Tips are welcomed and clearly appreciated by the staff, and it seems to be an important part of their income. Overall, this is an excellent resort, especially for families with teens
Stayed 4 nights in Dec 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
professionalism of all employees
Stayed 6 nights in Dec 2025

8/10 Good

Alexander

Stayed 4 nights in Dec 2025

10/10 Excellent

David Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and entire resort was very clean. Staff was very professional and attentive.
Stayed 6 nights in Dec 2025

8/10 Good

Natashia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The grounds are beautiful. Very large. Lots to see & do. The food was good. The entertainment could have been better. I do think it’s a bit overpriced. Overall it was my first time @ Hardrock and overall it was a good experience.
Stayed 2 nights in Dec 2025

2/10 Terrible

Wasim

Travelled with family
Disliked: Amenities, property conditions & facilities
Food was super cheap quality. My room had a lizard that I had to get someone to remove. My sink and bedroom light were broken. Overall, I would warn people from visiting as the quality is not 5 star but 3 star. I wish I would have cancelled this booking and went somewhere else.
Stayed 5 nights in Dec 2025

8/10 Good

Seong uk David

Stayed 8 nights in Dec 2025

10/10 Excellent

Emmy

Liked: Cleanliness, amenities
Todo excelente
Stayed 4 nights in Sep 2025

10/10 Excellent

Waldemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun Hotel.
Stayed 4 nights in Dec 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness
It was a decent place to families. A few things make it a terrible experience. The food was only good in the restaurants you had to have reservations, if you didn't have a reservation you had to get there right when it open. The Legendary club breakfast/meeting was a horrible experience. They tried to sale you on a vacation experience for thousands of dollars but were very vague on the details. The more we researched the more we realized you were not getting what they stated in the meeting. We did get discounts on spa services and tours. Just don't buy the vacation package. The staff.. some were very nice some were very rude and dismissive. The beach was clean and the pools were nice. The downside is you had to either get there when the first open to get seating or you had to buy a bottle of alcohol to get a cabana, not very friendly to those who don't. We booked two tours thru the resort. Horseback riding and Boogie tour. The horseback riding was fun but wanted to charge an outrageous price for pictures. It was a good experience other than that. The Evolution adventure boogie tour was horrible. The boogies were extremely difficult to drive especially the 4 seaters. The boogies didn't have breaks and the gas barely worked, sever people ran into each other. It was truly dangerous. The swimming in the canote was nice. My major issue is we paid extra to see the monkeys and because of a clerical error they refused to let us go see them. The hotel did refund our money though.
Stayed 6 nights in Dec 2025

6/10 Okay

Shrikant

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Its a mixed review. Some of the things were outstanding and some were below the bar. Positives: - The property is huge and amazingly beautiful. Landscaping, swimming pools, the interior of every restaurants and the lobby was great and lavish. Special mention to the beach, it was breath taking view! The best of all the resorts I have been to. - The water rides were great and kids loved playing there all the time. - Multiple restaurant options round the clock. The best part of the small food outlets like crape roll, waffles etc were great - Bars were at every possible corners and the quality of liquor was far better than other all-inclusive resorts (did not include any premium liquors but had less dilution). Negatives: - Its not truly "all-inclusive" experience. Most of the indoor things that you or kids would love to do were not included - arcade, bowling, simulator, coconut water, fresh pineapple juice (yes!) wasn't included and it was very expensive. - Food quality was pretty bad except for the Toro and Zen restaurants. I got diarrhea twice in 7 days. - The chefs were less professional than what you would expect in such a grand resort. Nothing to the resort's credit but worth mentioning that the weather in Punta Cana is so amazing that you can stay outdoors all day and night without any temp variation. In summary it was NOT worth the money we spent, especially after experiencing Moon Palace Grand in Cancun which has set the bar extremely high for the comparable pricing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 4 nights in Dec 2025

8/10 Good

Yudelca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Depends what you are after. The resort is really big. Nice pools lots of options for sure. Water park was great. No complaints really. I do personally like a slightly smaller resort. That’s just my personal preference. But everything was very clean and staff was great. My one BIG complaint was getting forced into a breakfast meeting that took 2 hours, trying to get sold on being a member. Absolutely hated that and would also my make me not go back.
Stayed 7 nights in Dec 2025

4/10 Poor

Joseph

Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very large room and a bathroom that was set up in a clever way for multiple people to use it at the same time. Lots of pools. Neat little details like popsicle stations and cocktail food trucks in various locations. Great waterpark. Free golf cart "trains" driving around the resort on fixed routes, picking up and dropping off guests.
Stayed 4 nights in Dec 2025

6/10 Okay

Deborah

Stayed 3 nights in Dec 2025

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort! The staff, amenities and food were A+. We wish we had booked a longer stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Was Great!!!!
Stayed 3 nights in Dec 2025

8/10 Good

Ynes

Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently went to this hotel. It's beautiful! The amenities, pools were great! Massage Spa experience was the best! Family oriented, They have a kids place to drop them off of all female staff. Food was average at the Market place, the rest of the restaurants/food trucks was delicious. My family and are already thinking of planning our next trip here!
Stayed 5 nights in Dec 2025

6/10 Okay

Jasmin Kaur

Stayed 4 nights in Dec 2025

6/10 Okay

Ranjit

Cl
Stayed 3 nights in Dec 2025

6/10 Okay

Julie, Baltimore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was lacking. Every person I asked a question they told me I had to go to another desk, go to another area or ask somebody in another area.
Stayed 1 night in Dec 2025