Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

VIP Access

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Where to?

Dates

April 2026

May 2026

Creator video - submitted by Ariblesssed

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
All-inclusive

Explore the area

Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Place, Cana Bay Golf Club
‪10 min drive‬
Place, Punta Blanca Golf Course
‪17 min drive‬
Place, Iberostar Golf Course
‪18 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

Wonderful

Garden view
73 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

Wonderful

Garden view
73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Exceptional

Garden view
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

Wonderful

Garden view
Sleeps 4
2 Double Beds and 1 Single Sofa Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

Exceptional

Garden view
76 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Islander Junior Suite Two King Beds & Sofa Bed

Excellent

Garden view
76 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

Very good

Garden view
73 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Caribbean Sand Suite Double beds & Sofa Bed

Good

Garden view
73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

Exceptional

Garden view
73 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

Wonderful

Garden view
73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Excellent

Garden view
73 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Wonderful

Garden view
159 sq m
Sleeps 6
2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Very good

Garden view
159 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Accesible Caribbean Suite King Bed & Sofa Bed

Garden view
73 sq m
1 bedroom
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Deluxe Suite Double Beds & Sofa Bed

Exceptional

73 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Suite King Bed & Sofa Bed

Wonderful

73 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
Indulge with body wraps, facials or massages at the spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes a private beach, a golf course and a gym
Guests have great things to say about the helpful staff and the clean guestrooms
11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.

Toro – On-site theme restaurant.

Gallos – On-site theme restaurant. Open daily.

Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.

Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Entertainment

On-site entertainment and activities

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
20 bars/lounges
3 swim-up bars
4 poolside bars
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Ciao
Gallos
Ipanema
Isla
Toro

Things to do

13 outdoor pools
18-hole golf course
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Designer stores
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Golf
Health club
Hot tub
Lazy river
Nightclub
Pilates classes
Playground
Scuba diving
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

13 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (65,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa treatment rooms
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

16 buildings
4 floors
Ballroom
Built in 2009
Lifeguards
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Desk
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per stay
Only dogs and cats are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per stay
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana

All Inclusive Punta Cana Hard Rock

Hard Rock All Inclusive Punta Cana

Hard Rock Hotel & Casino All Inclusive

Hard Rock Hotel & Casino Punta Cana All Inclusive

Hard Rock Punta Cana

Punta Cana All Inclusive Hard Rock

Punta Cana Hard Rock All Inclusive

Hard Rock Hotel And Casino Punta Cana

Hard Rock Punta Cana All Inclusive

Hard Rock Hotel Casino Punta Cana All Inclusive

Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

6/10 Okay

Deborah

19 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

DAWN

Travelled with family

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing resort! The staff, amenities and food were A+. We wish we had booked a longer stay!

Stayed 4 nights in Dec 2025

10/10 Excellent

diego

Travelled with family

17 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything Was Great!!!!

Stayed 3 nights in Dec 2025

8/10 Good

Ynes

17 Dec 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriela

Travelled with family

17 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently went to this hotel. It's beautiful! The amenities, pools were great! Massage Spa experience was the best! Family oriented, They have a kids place to drop them off of all female staff. Food was average at the Market place, the rest of the restaurants/food trucks was delicious. My family and are already thinking of planning our next trip here!

Stayed 5 nights in Dec 2025

6/10 Okay

Jasmin Kaur

16 Dec 2025

Stayed 4 nights in Dec 2025

6/10 Okay

Ranjit

16 Dec 2025

Stayed 3 nights in Dec 2025

6/10 Okay

Julie, Baltimore

Travelled with family

15 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The customer service was lacking. Every person I asked a question they told me I had to go to another desk, go to another area or ask somebody in another area.

Stayed 1 night in Dec 2025

10/10 Excellent

ivan a

Travelled with partner

15 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo exelente lo recomiendo para la familia y parejas

Stayed 6 nights in Dec 2025

8/10 Good

Eddy

14 Dec 2025

Stayed 3 nights in Dec 2025

4/10 Poor

Dahna

Travelled with family

14 Dec 2025

My room had a river view. The water was disgusting and the smell coming from it, was worse. You would think they would skim the water and remove at least the plastic bottles.

Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

14 Dec 2025

All was great

Stayed 3 nights in Oct 2025

10/10 Excellent

Juliana

Travelled with family and small children

14 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing vacation! Everything was great and the staff were so kind, joyful and great service!

Stayed 1 night in Dec 2025

10/10 Excellent

Olga

14 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Thank you. It was awesome

Stayed 3 nights in Nov 2025

8/10 Good

Dan

14 Dec 2025

Stayed 7 nights in Dec 2025

2/10 Terrible

Radek

Travelled with family

12 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

One of the worst resort experiences I’ve ever had. Hard Rock Hotel Punta Cana is dishonest, disorganized, and does not care about guests. I booked through Expedia based on an offer advertising a daily spa credit. This turned out to be false. It was not a credit, only a discount, and the hotel refused to honor what was advertised or offer any resolution. At check-in, despite booking a king-size bed with a sleeper sofa, we were told we had a double-bed room. Staff acted surprised and tried to push a worse room. After arguing, we got a king bed, but the attempted downgrade was obvious. We were then assigned a “concierge” who promised VIP perks and excursions, only to lure us into a pushy sales pitch for a paid VIP program. Total scam and waste of vacation time. The room was unacceptable. It was not ready, the sleeper sofa had no sheets for hours, the safe didn’t work, and there was no hot water for two days. Calls for help went nowhere, and we were even hung up on. and room service didn’t show up for two days. No manager was available, and the only solution offered was moving us far from all amenities. Staff were rude and dismissive. Basic questions required going to multiple desks, each saying it wasn’t their job. The resort is massive, inconvenient, coffee is terrible, transportation is slow, and even the main pool was ruined by burger truck fumes. No refund, no credit, no apology. I will never return and strongly warn others to avoid this resort

Stayed 5 nights in Nov 2025

10/10 Excellent

Milan

Travelled with family and small children

11 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service, food and hotel we highly recommend

Stayed 5 nights in Nov 2025

8/10 Good

Waverly

Travelled with family

11 Dec 2025

Liked: Cleanliness, property conditions & facilities

i think they should have natural juice at least for breakfast- and free surfing board for kids at least one time - 20 minutes.

Stayed 4 nights in Nov 2025

8/10 Good

Yudelisse Mateo

Travelled with family

10 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was ok. But the staff me recibieron like a queen pero era que me querían vender un plan de vacaciones e insistieron tanto que me sentía perseguida y yo estaba de VACACIONES, no quería citas ni agendas. Cuando les dije que no estaba interesada en sus planes de vacaciones . La persona que supuestamente me pusieron para asistirme con preguntas acerca del resort hasta me bloqueó.

Stayed 4 nights in Nov 2025

6/10 Okay

Alyrei

9 Dec 2025

Needs more improvement on the wait time with the

Stayed 3 nights in Dec 2025

6/10 Okay

Tomeca

Travelled with family, Travelled with partner

9 Dec 2025

Liked: Cleanliness, amenities

Front desk Angel was horrible customer service and rude. Concierge Rebecca and other manager unfortunately didn’t get his name were wonderful and actually rectified the problem with our room situation. Language barrier not alot of staff speak or understand english, also food buffet are luke warm to warm not hot. Possibly suggest a microwave or better warmers. Decent property needs some upgrading. Drivers on carts were extremely friendly and willing to help.

Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa Therese

9 Dec 2025

Stayed 4 nights in Dec 2025

2/10 Terrible

Mark

Travelled with family

8 Dec 2025

Disliked: Cleanliness

Lacking

Stayed 6 nights in Nov 2025

2/10 Terrible

Reema, Northampton

Travelled with family

7 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The sales people pushed hard to get us to buy a time share. We said no and they just kept pushing which was a turn off. The resort was too big for our liking. We love the hard rock but this place was just too big for us. Not to mention the timeshare people.

Stayed 6 nights in Nov 2025

8/10 Good

ANDRZEJ KRZYSZTOF

6 Dec 2025

Stayed 4 nights in Nov 2025

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Caribbean Suite King Bed & Sofa bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Suite, Multiple Beds (Pure Wellness Caribbean)

View all photos for Islander Junior Suite King Bed & Sofa bed

Islander Junior Suite King Bed & Sofa bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Deluxe Suite King Bed & Sofa Bed

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees